I am not a kixeye employee. I was (and still am) the average BP player, the only difference is I ended up being asked to help out further on the forum by being a moderator.
I am only a forum mod, I cannot help you in anyway with your game account. If you are banned then please contact support as that is the only way you will be able to discuss and possibly lift your ban.
Anything non-forum related will be ignored as posting it on my wall is not the correct way to deal with what ever issue you have.