All received some, some received all

Popior
Popior
Greenhorn
Joined Sep 2014 Posts: 18
A friend asked me if I had received the tokens spoken of by Kix because he (still) has not received any.  He received the freebie fleet but no build or upgrade tokens.  He has not spent any coin on the game yet, so cannot submit a ticket.  Any ideas why he would not have received any of the tokens?
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