Can't bring up my account settings ???
After successfully signing into my KIXEYE Battle Pirates account, I am unable to access my settings. It brings up a pop-up box with the following:
Before changing your settings, please validate your identity using your KIXEYE.com password.
So I enter my KIXEYE.com account password again, and press the VALIDATE button in the green box, and I get a error message " Password is required" over and over again.
Anyone else have this issue?
Before changing your settings, please validate your identity using your KIXEYE.com password.
So I enter my KIXEYE.com account password again, and press the VALIDATE button in the green box, and I get a error message " Password is required" over and over again.
Anyone else have this issue?
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Templar614ModeratorJoined Jul 2012 Posts: 15,850Is your Kixeye account linked to your Facebook account or any other means of signing in?FORUM RULES: https://www.kixeye.com/forum/discussion/530465SUPPORT: https://battlepirates.zendesk.com/hc/en-usDirect link to Ticket Form: https://battlepirates.zendesk.com/hc/en-us/requests/newDirect link to Player Report: https://www.kixeye.com/support/web/report?game=bp0
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Deadly_DemonGreenhornJoined Jul 2018 Posts: 4edited 18 Jul 2022, 3:24PM"I do not have a Facebook account for my KIXEYE account. I use https://kixeye.com/battlepirates to sign-in to KIXEYE"0
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Templar614ModeratorJoined Jul 2012 Posts: 15,850Something is probably hiccupping on the back end and would need someone to go poke around. If you are able to, I would suggest submitting a ticket. I will also pass the thread up and see what gets said as well.FORUM RULES: https://www.kixeye.com/forum/discussion/530465SUPPORT: https://battlepirates.zendesk.com/hc/en-usDirect link to Ticket Form: https://battlepirates.zendesk.com/hc/en-us/requests/newDirect link to Player Report: https://www.kixeye.com/support/web/report?game=bp0
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CM_HankCS ManagerJoined Apr 2018 Posts: 296I will continue to work with you on this in the ticket that you submitted0
This discussion has been closed.