Uranium Facility + Titanium Extractor Disabled.

debby.hewings
debby.hewings
Potential Threat
Joined Aug 2013 Posts: 46
edited 8 Nov 2021, 6:25PM
Why is Uranium Facility and Titanium Extractor disabled and you can not bank.  I read where it is disabled during a RAID to make you buy ?  However there is NO RAID atm or anything pillage finished yesterday.  My both Resources Titanium and Uranium are disabled not able to bank?  
  • wing-dang-doodle
    wing-dang-doodle
    Force to be Reckoned With
    Joined Sep 2012 Posts: 1,602
    are you full of those resources?
    you keep whining like me but we are still here, i love broken pixels, how about you
  • debby.hewings
    debby.hewings
    Potential Threat
    Joined Aug 2013 Posts: 46
    edited 8 Nov 2021, 12:28PM
    Hardly a whining issue it is a question that is creating progress issue's in game I pay to play.  Merely pointing out this issue if people are not aware of any issue and of course asking a question.  I never realised these facilities are disabled during raids until I came across this issue, so you see you learn by asking the questions as above.  A question NOT a whine!

    No not FULL Titanium same, looks disabled to me, though maybe someone help with my QUESTION!
  • debby.hewings
    debby.hewings
    Potential Threat
    Joined Aug 2013 Posts: 46
    edited 8 Nov 2021, 12:30PM
    are you full of those resources?
    I used Uranium to build a ship then clicked uranium to refill warehouse, it gives me options only to move, it tells me stopped producing because WAS full not anymore!  So I guessed if stopped producing, it has not produced yet?  No not case Titanium is not FULL either same thing.  Looks disabled to me, but maybe someone may know the answer as I not up to form as others this game.
  • debby.hewings
    debby.hewings
    Potential Threat
    Joined Aug 2013 Posts: 46
    edited 8 Nov 2021, 12:42PM
    You used to be able to click on Uranium facility and Titanium extractor  to bank, now options are ONLY for Move or Base Planner.  You can bank via other small resources, bank all!  However, that is giving far less than Facility or Extractor gave far less so they must have disabled or amalgamated to a ALL resources.  Which is far less, have Kixeye took away the ability of these to lessen amounts produced to encourage more buying, or forgot to enable?
  • wing-dang-doodle
    wing-dang-doodle
    Force to be Reckoned With
    Joined Sep 2012 Posts: 1,602
    only other thing i can think off is to refresh the game. if that doesn't work, it's ticket time. gl with it.
    you keep whining like me but we are still here, i love broken pixels, how about you
  • debby.hewings
    debby.hewings
    Potential Threat
    Joined Aug 2013 Posts: 46
    only other thing i can think off is to refresh the game. if that doesn't work, it's ticket time. gl with it.
    I have sent a ticket and I have refreshed the game done all that before posting the Question?  Is anyone else having the same issues?
  • debby.hewings
    debby.hewings
    Potential Threat
    Joined Aug 2013 Posts: 46
    edited 8 Nov 2021, 1:23PM
    Found the issue myself does not like my browser shield, funny never ever happened before?   That's a first!! Reported this site to browser as a broken site. Game always worked perfectly no issues, when other were having issues I can't say I was aware of any until now.
  • debby.hewings
    debby.hewings
    Potential Threat
    Joined Aug 2013 Posts: 46
    edited 8 Nov 2021, 5:58PM
    I apologise for any inconvenience, I am sure many of you will have a good laugh  when I state I am wrong  I do not mind admitting when I am wrong.   Having lack of help since start of game and only learning myself and no alliance help, I also do not spend much time on here!   Yes am truly sorry duh, smh! I have mistaken Uranium for Zynthium LOL!

    Sorry again, I have a lot to learn!   I am sure you can have a good laugh at this, however, I do not mind I will laugh at myself too ! :)

    I could of just left it to browser issue above,  as the browser shield did cause an issue, with both uranium & titanium I solved that removing a shield in my browser. Still thought weren't working,  was clocking  zyn amounts not uranium .   My MISTAKE and apologise for any inconvenience caused.

    Thank you also for those who tried to help, very kind of you thanks.
  • Templar614
    Templar614
    Moderator
    Joined Jul 2012 Posts: 15,850
    edited 8 Nov 2021, 6:25PM
    What browser are you using that you ran into this on?

    Just to restate: resource generators are not disabled at any time. If you can't collect them for some reason, try a refresh first. If there is still an issue after refreshing then something is actually wrong somewhere.

    At this point the only thing that is disabled during raids is sector threat and relocation. All other game functionality is left alone.
  • debby.hewings
    debby.hewings
    Potential Threat
    Joined Aug 2013 Posts: 46
    edited 8 Nov 2021, 11:24PM
    I searched in forum for info related to resource generators  and found topic on them.  I read where someone mentioned they disabled for raids?  I do not really know if true or not, that's why I was asking.  I never use forums so I am left to this option to USE forums to ask the question that's all!  I did send a ticket then cancelled explaining I found the issue.  I am not familiar with forums and NO I have never read the rules because I have not needed to use forums.  I do not or have never received guidance to forums and barely game and that is a fact.

    Though as stated browser was part fault and it does state you may have to dismantle shields on some sites, so I tried dismantling shield, Facility showed I could bank now. However, I continued by looking at full on my amounts wrongly reading Zyn instead of Uranium it was full so I ran it down, tried again it worked.  With the shield up for this site it would only give me options to move my uranium facility or option for base planner, once removed it is fine.
  • debby.hewings
    debby.hewings
    Potential Threat
    Joined Aug 2013 Posts: 46
    Close this thread.  I made a Mistake so it is done and we have it all.
  • debby.hewings
    debby.hewings
    Potential Threat
    Joined Aug 2013 Posts: 46
    Nothing more than we expected, though thanks to the reasonable that tried to help :)  We will get a fair response :)
  • Templar614
    Templar614
    Moderator
    Joined Jul 2012 Posts: 15,850
    Close this thread.  I made a Mistake so it is done and we have it all.
    Closing resolved thread per OP request.
This discussion has been closed.