Judging from the time this post was originally made I would assume you are looking at FM tokens/chests and depending on when you started the FM they would have all expired by the time this post was made. Which would be my guess as to the issue.
My other guess would be that you were looking at redeeming a chest, but already had one of that chest in your inventory. You can only hold one of each of the FM chests, so if you already have one on hand you need to open it before you can redeem another.
HI I AM HAVING SAME PROBLEM NOT BEING ABLE TO REDEEM BUILD TOKEN.i am building harlocks citadel but could the token be for the other citadel . ?
Yes, that would be the case.
Ship specific tokens only work on ships that match the name exactly. Citadels and Harlock's Citadel are two different ships and ship specific tokens for one will not work with the other.
Judging from the time this post was originally made I would assume you are looking at FM tokens/chests and depending on when you started the FM they would have all expired by the time this post was made. Which would be my guess as to the issue.
My other guess would be that you were looking at redeeming a chest, but already had one of that chest in your inventory. You can only hold one of each of the FM chests, so if you already have one on hand you need to open it before you can redeem another.
Ship specific tokens only work on ships that match the name exactly. Citadels and Harlock's Citadel are two different ships and ship specific tokens for one will not work with the other.