Game freezes in loading screen (Merged Thread)

  • Iwanna_Humpalot
    Iwanna_Humpalot
    Potential Threat
    Joined Nov 2015 Posts: 28
    Game stops loading, then freezes and then CRASH... 
  • Hydra Reborn
    Hydra Reborn
    Minor Nuisance
    Joined Jul 2013 Posts: 283
    yup...and still no reaction from kix....maybe they are in the swimmingpool
  • Bytewulf
    Bytewulf
    Greenhorn
    Joined Jul 2019 Posts: 4
    A new update downloaded from Steam, but the bugs remain and there are new ones: Now the research costs are billions or negative numbers. My resources and coins are not those of yesterday.... Ouch!.

  • Ralf.Kal
    Ralf.Kal
    Greenhorn
    Joined Feb 2015 Posts: 11
    did it collapse? - it collapsed!

    BigRipper
  • DoooM4U
    DoooM4U
    Minor Nuisance
    Joined Dec 2015 Posts: 144
    +1, Steam version not working, but mobile version looks normal.
  • Iwanna_Humpalot
    Iwanna_Humpalot
    Potential Threat
    Joined Nov 2015 Posts: 28
    Still NO word from Kixeye... 
  • Mabari
    Mabari
    Minor Nuisance
    Joined Aug 2015 Posts: 276
    Bring back the Browser!
  • Ditomasso
    Ditomasso
    Potential Threat
    Joined Oct 2014 Posts: 80
    fleets in red, ships turning/spinning around, planets are not there were you c them. fusion takes insane time.  setup menu resetted.  
  • DARKHUNNTER
    DARKHUNNTER
    Potential Threat
    Joined Aug 2014 Posts: 87
    Since I guess many people before me sent a support ticket already, i wont be another person sending it in.

    But I would like to know, when should we expect this to get fixed, game is literally unplayable...
  • lukas17995
    lukas17995
    Greenhorn
    Joined Jan 2019 Posts: 11
    It's been 8 hours since its bug and still no reaction from Devs ..
    I love your game and I would like to play it as much as possible to solve this problem but keep us informed tell us that you are on the spot.
    e ainda fui prejucado a minha fabrica de naves era pra estar no Nivel 13 th a melhora of modulo faith cancelada
    e agora, como faco pra resolver?





  • thomas.brokop
    thomas.brokop
    Greenhorn
    Joined Jan 2014 Posts: 2

    same here


  • Hydra Reborn
    Hydra Reborn
    Minor Nuisance
    Joined Jul 2013 Posts: 283
    there is still no word from kix on the forums about this...so i guess never?
  • lukas17995
    lukas17995
    Greenhorn
    Joined Jan 2019 Posts: 11
    My factory upgrade to level 13 was canceled for no reason when I joined the game just now!
    fix it! 1 day left to be ready!
    :(
  • fec791
    fec791
    Greenhorn
    Joined Apr 2017 Posts: 1
    Something not working after this patch.if i want start the game (from steam) always frooze on half way and cant load it And use a lot of memory eta 3.5GB.What happend?
  • googleno2
    googleno2
    Minor Nuisance
    Joined Jun 2016 Posts: 113
    Un-Reinstall not work on Steam, no need to try.
  • CM Dade Murphy
    CM Dade Murphy
    KIXEYE Community Manager
    Joined May 2015 Posts: 580
    Hey all,

    We've been able to identify the issue that has caused the game crashes, overlapping text, fleets at full health that appear damaged, bridge modules exploding upon clicking other modules, and some other post-downtime issues. 

    We are currently working on a fix for this issue, and currently predict this will not require downtime. Alliance War has been extended by 24 hours, and the repair discount has been extended until Monday 3PM PDT. 

    Thank you all for your patience in this matter!
  • RicardoRamiro
    RicardoRamiro
    Greenhorn
    Joined May 2014 Posts: 16

    I cant get in the game … what the hell?

    game won't start on steam .... cannot play. game crashes and shut down.

    When Kix is going to fix this????

  • LoudLight17
    LoudLight17
    Greenhorn
    Joined Jun 2017 Posts: 1
    Game refuses to load on ipad....starts loading then crashes to minimized tile....
  • Hydra Reborn
    Hydra Reborn
    Minor Nuisance
    Joined Jul 2013 Posts: 283
    new small update...and it works again the way it should :)   so its fixed for me....so far
  • RicardoRamiro
    RicardoRamiro
    Greenhorn
    Joined May 2014 Posts: 16
    new small update...and it works again the way it should :)   so its fixed for me....so far
    new small update and my game still a crap that doesn't start
  • lukas17995
    lukas17995
    Greenhorn
    Joined Jan 2019 Posts: 11
    edited 26 Jul 2019, 7:13AM
    even with the new update the game is still slow with lag and freeze
  • Bytewulf
    Bytewulf
    Greenhorn
    Joined Jul 2019 Posts: 4

    The game doesn't work well yet, it works slowly, it doesn't respond to commands properly.
    Please do something!
  • Bytewulf
    Bytewulf
    Greenhorn
    Joined Jul 2019 Posts: 4
    The game is unplayable. The lag is massive or freezes on startup. 
    I'm gonna miss the alliance war.
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