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MERGED: Base Upgrades Cancelled After Downtime

M-O-B
M-O-B
Potential Threat
Joined Dec 2012 Posts: 50
edited 9 Nov 2017, 11:54PM
Anyone else have the problem that their defense lab upgrade is no longer upgrading? Had a day and half into it and it's gone with all the res I spent doing it. WTH Kixeye????
  • M.Kashi
    M.Kashi
    Potential Threat
    Joined Sep 2014 Posts: 92

    My df lab was going for last lvl had only 4d and few hrs left and now cancelled after maintenance what the heck??? Any #Cm

  • Neill Wadsworth
    Neill Wadsworth
    Strike-force Captain
    Joined Nov 2011 Posts: 996
    anyone else lose progress on a building upgrade from maintenance
  • Lunar Dawn
    Lunar Dawn
    Greenhorn
    Joined Sep 2014 Posts: 6
    my CC12 upgrade was cancelled as well
  • Neill Wadsworth
    Neill Wadsworth
    Strike-force Captain
    Joined Nov 2011 Posts: 996
    same lost upgrade on a platform that was upgrading

  • nickdgx
    nickdgx
    Minor Nuisance
    Joined Oct 2014 Posts: 136
    im having the same problem maxed lvl defense lab upgrade cancelled

  • SSGGoku
    SSGGoku
    Skilled Warrior
    Joined Feb 2014 Posts: 419
    Yeah same, def lab going to 25 half way done, poof just stopped??


    You win some. You lose some.

  • Delphinus
    Delphinus
    Incursion Leader
    Joined Jan 2016 Posts: 1,349
    damm my def lab had 8 hour still level 23 left.. cancled.. wow
  • CM_Burny
    CM_Burny
    Incursion Leader
    Joined Oct 2017 Posts: 1,468
    We're aware of this issue and currently looking into it.
    WC & VC Community Manager

    Community Rules: CLICK HERE
    Submit a Support Ticket: CLICK HERE
  • Domagonic
    Domagonic
    Strike-force Captain
    Joined Nov 2011 Posts: 798
    I lost progress on my bunker. I'm steamed. 
    The Balance Between Good and Evil is Me.
  • SSGGoku
    SSGGoku
    Skilled Warrior
    Joined Feb 2014 Posts: 419
    Yep, same. level 25 def lab, half way done, now nothing, something better be done about this
    You win some. You lose some.

  • kixeyeuser_76242957
    kixeyeuser_76242957
    Greenhorn
    Joined Sep 2014 Posts: 22
    Same.  Building upgrade aborted.  Time lost.
  • SSGGoku
    SSGGoku
    Skilled Warrior
    Joined Feb 2014 Posts: 419
    CM_Burny said:
    We're aware of this issue and currently looking into it.
    I hope you guys have a good fix for this.

    You win some. You lose some.

  • THELIRRA
    THELIRRA
    Minor Nuisance
    Joined May 2014 Posts: 101
    same here
  • MakeFunDntCry
    MakeFunDntCry
    Skilled Warrior
    Joined Jul 2012 Posts: 372
    my weapon lab almost done and its also canceled, why ???? If i need to restart it its again 12 days waiting for it. 
    ID is: 5610608
    Vamp
  • Akari_dz
    Akari_dz
    Potential Threat
    Joined Jun 2012 Posts: 82
    same bro 2 days laeft to max defence lab this  is bullshiet 
  • BIGBOSS-CHAOS
    BIGBOSS-CHAOS
    Strike-force Captain
    Joined May 2013 Posts: 674
    i had a heavy platform on upgrade and it had less then a day left before maintenance and now i come back after maintenance and i see that my worker has stopped but my heavy platform hasn't upgraded and i have to do the 7 day upgrade all over again
    CHAOS-SS
  • CM_Burny
    CM_Burny
    Incursion Leader
    Joined Oct 2017 Posts: 1,468
    Merged the threads as this is going to be a growing issue.
    WC & VC Community Manager

    Community Rules: CLICK HERE
    Submit a Support Ticket: CLICK HERE
  • AMERICAFCCKYEAH
    AMERICAFCCKYEAH
    Skilled Warrior
    Joined Jun 2014 Posts: 415
    CM_Burny said:
    Merged the threads as this is going to be a growing issue.
    thanks for acknowledging this issue my d lab stopped also, is this something you think we should send a ticket in or wait for a fi?\
  • BASE-EATER-01
    BASE-EATER-01
    Potential Threat
    Joined Oct 2017 Posts: 46
    defence lab stopped  upgrading

  • kixeyeuser_477690527_16426_375398
    kixeyeuser_477690527_16426_375398
    Potential Threat
    Joined Mar 2016 Posts: 33
    Just lost my upgrade on my CC12
  • reade.muncy
    reade.muncy
    Potential Threat
    Joined Mar 2013 Posts: 74
    defence lab stopped here
  • DANNY-1987
    DANNY-1987
    Potential Threat
    Joined Nov 2013 Posts: 71
    heavy platform stopped upgrade fkn useless ****
  • Ron Cohen
    Ron Cohen
    Skilled Warrior
    Joined Dec 2012 Posts: 445
    edited 10 Nov 2017, 12:06AM
    I was in the middle of attacking someone when the maintenance just went on again - wonder what I lost..
  • Theodore Wood
    Theodore Wood
    Incursion Leader
    Joined May 2012 Posts: 1,478
    edited 10 Nov 2017, 12:01AM
    I cannot even get in game to find out,facebook seems to be down had to login thru kixeye and now says game under maintenace again

    Evilscrappy User id :4175988
    Level 49 Not Fully upgraded 
    I do not work for kixeye nor am I a moderator
    I will copy and paste from faq,I dont want it to seem as I work for them
    to put in a support ticket 
    include any screenshots you have and players id
  • AlbertL
    AlbertL
    Potential Threat
    Joined Mar 2013 Posts: 35
    I'm on this boat too. Had my defense lab upgrading this morning, got on after work and maintenance and it was stopped, and like others no resources back from it. What are you messing up now?

  • Robert Loomis
    Robert Loomis
    Minor Nuisance
    Joined Mar 2015 Posts: 145
    my def lab stopped also upgrading to level 25

  • MoD-Legion
    MoD-Legion
    Potential Threat
    Joined Oct 2012 Posts: 41
    I for one am tired of either having to coin or be online when an upgrade completes to get the xp for it.  I sent it in to support just to hear that its no big deal and common in high lvl bases.  Well it is a big deal because if our base is upgraded to far and lvl don't reflect then were accused of cheating.  

    Please move game from Flash platform to something else, like OpenGL.  Just saying, the mobile version of game has far better graphics and it should be the other way around!
  • Charly R
    Charly R
    Potential Threat
    Joined Dec 2012 Posts: 55
    Tipical, we need maintenance after the manintenance to fix de fixes implemented cause you know, bugs evolve. 
  • robert.robinson.543792
    robert.robinson.543792
    Greenhorn
    Joined May 2013 Posts: 15
    ahhhhhh
  • devilnuts
    devilnuts
    Minor Nuisance
    Joined Apr 2013 Posts: 193
    MakeFunDntCry said:
    my weapon lab almost done and its also canceled, why ???? If i need to restart it its again 12 days waiting for it. 
    ID is: 5610608
    i didnt even think to check mine. i was in the final stretch for mine as well... hmm
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