Account Security FAQ

Joined Dec 2011 Posts: 12,118

We have recently seen Facebook accounts being compromised. We want to ensure that your Facebook account is safe and secure so you can enjoy our games without any trouble. Here are some things you need to be aware of:
  1. Offers for free in-game currency, or an offer to purchase gold at a reduced rate.
  2. Any offers to purchase gold outside of the game, these are phishing scams and should be avoided.
  3. Warnings from Unblock Government, or some other account, that your Facebook account will be disabled. (see attached screenshot)
  4. Any communication from Facėƅook Supporƚ (note the spelling) should be ignored or reported to Facebook.

Do not click on any links like this. These links are sending you to sites with malicious software that is stealing your login information for Facebook, allowing somebody else access to your account. This could result in you losing your account entirely. Please remember that if your account is stolen - they they will have access to everything and anything that you have used Facebook to login with.

You can also check to see if your Facebook account is secure:

Log in to Facebook, and click the icon with a padlock at the top right of your screen.
Choose "See More Settings."
From the left hand menu, choose "Security."
Finally, choose "Active Sessions."

Or, use this link:

If you only see yourself, then all is well. If you see strange logins, use the "end activity" link. Immediately change your account password via the General link in the menu. 

If you have lost access to your Facebook account then go to: and follow that through to contact Facebook about this.

Another option to consider is to back up your Facebook details, which will go a long way to proving that you are the account owner should you ever lose access to your Facebook account.

Facebook have a new section dedicated to securing your account,

KIXEYE Senior Moderator

Playing since 9/30/11

Helpful Links:  Site Rules / Report a Player / ToS / Ticket Status /

Have a problem? KIXEYE Customer Service

This discussion has been closed.