After almost 5 years of playing I have yet to see any proof Kixeye listen to their customers. I have a degree in Business and have commented in the past just to have it fall on deaf ears, but hey even though you have lost more that half of your regular players and the game is full of hackers because come on guys, who can afford to pay a full months rent to build 4-5 ships every month? But hey you must be able to afford loosing all those paying customers and you must know what you are doing because BP is still up and running unless you are cannibalizing off your other games to keep BP running.
May not be the biggest or the baddest, don't care if I win or loose. I am a winner just for trying
It's now that the good news starts to slip and we see the actual issue....
The game has taken another step to becoming another War Commander with regards to Thorium chasing...
i.e. if you don't have it you won't be able to compete at the top level.
Which would be good if they separated the top level out properly, but they failed in doing this choosing to only give players incentives to hit other players rather than also giving them penalties for hitting lower players. It's nice that they only use the carrot, but they should have used the stick also.
I've already quit WC because they kept making the lowest thorium deposit to hard for me to hit... I'm expecting the same to happen in BP now. Except this time I won't have a running battle with support to reduce the difficulty... As that worked twice with WC but they only ended up upping the difficulty again, eventually. I think i might actually just quit. I mean they already up the difficulty by changing from platforms to fleets. I missed that because my eyes weren't open. But with this state of the game change. They have been opened again. I was actually thinking they were doing something good, but the good is only a way to make the 'little' players think the game is worth playing. As without all the changes. New players would take years or to much money to get to a position where they have 100k uranium!
You do have to laugh...
It's only a game if it's free. If you pay it's a hobby and it's a gamble! In real life if you throw money at a game (mid game) it's called bribery and it's classed as cheating!
Interesting how a lot of 'computer games' companies have built their company (business model) around cheating!
lol i cant even do weekly now there a very few strongholds in my sector under 75 and 85 .... im not chasing all over sectors i fight in for them its ridiculous
We aren't whining. We aren't making obnoxious demands. We are stating our opinion of a certain feature in a COHERENT MANNER. Something you fail to do. (Example: "effecting")
We don't need uranium. That's not our problem. I've dumped lots of uranium into the ocean in fact. Our issue is that, despite our best attempts, even with many big hitters, we can't open the Orange level. There is an issue when even the big players can't do something.
You're likely fine with Sector Threat because it's incredibly easy to open to Yellow. Have you tried Orange? No wait never mind, you probably don't have the fleets for it based on all the things you find difficult.
I hate agreeing with any complaints here on the forums because then, the "players" who are consistent whiners and do nothing but complain suddenly jump on my one single comment and say stupid **** like "you've seen the light" or they misinterpret what I've said as something they've seen and are complaining about.
I actually got subs if I want to waste time on opening cargo's to up the sector threat, but I only see it as a chore so I don't bother with it.
Hitting cargo fllets will only progress the bar through the fisrt level after that you need to hit the 60 and 75 uraniums to get it to the next kevel. Once that level has been reached you then move on to the new base targets. To continue using subs to hit cargos will help not one bit
If the spawn rate of the uranium targets is too low there will not be sufficient to move the bar up and with the way the bar is set things soon return to the lower level and that means returning to hit cargo fkeets to get the uranium targets to spawn.
So the decline rate and lack of targets is the issue - both controlled by Kix and something they could resolve if they wanted to.
lol i cant even do weekly now there a very few strongholds in my sector under 75 and 85 .... im not chasing all over sectors i fight in for them its ridiculous
The spawning stronghold-lvl´s are depending on the lvl´s from the active piratebases in your sector...less active mid-lvl player = less respawning mid-lvl strongholds.
Its the same for the low lvl´s.
The only way to do something is: send a gunboat to peeking inactive bases (take a look and retreat)...it will start the respawn from strongholds at this bases.
lol i cant even do weekly now there a very few strongholds in my sector under 75 and 85 .... im not chasing all over sectors i fight in for them its ridiculous
The spawning stronghold-lvl´s are depending on the lvl´s from the active piratebases in your sector...less active mid-lvl player = less respawning mid-lvl strongholds.
Its the same for the low lvl´s.
The only way to do something is: send a gunboat to peeking inactive bases (take a look and retreat)...it will start the respawn from strongholds at this bases.
But you have to do a lot of excuses...lol!
smh i dont have that much time ....and now the ones that have stayed suffer even more because kix chased all the low and mid lvl players off...,, but cant help with the spawn? wake up kix!
Kixeye who the hell came up with the bright idea that a sub fleet should be able to kill a whole base ? that **** should be fired, And Kixeye you wonder why so many people are quitting this game, This game has become one of the worst of all the FB games.
Once upon a time, on an ocean far far away, a company named kixeye, developed a game, a game that involved ocean moving ships, and bases to build and defend, a game that invovled building fleets to fight other fleets in sector wars, or insector wars. This format was fun and the game exploded with interest. Alas, something changed, no longer were players able to attack bases, or fight fvf, without mega repair times, costing big money. The ships kixeye released, were taking longer and longer to build, an taking longer and longer to repair.
Many players offered up strategy to return the game to its orginal state, the main being lower the build and repair times, so that players could actually participate daily in a game that is /was much loved.
Alas, kix wanted that revenue stream to continue, so instead of just cutting the times, they came up with gimmicks that in the end, didnt benefit anyone but the company, thinking that the players were to stupid to realize what they were doing.
Then, the players revolted, and kix decided ok, we'll change, but it will take some time, its not like we can half repair times at the drop of a hat, whoooops, players responded well you can half ;repair times during raid, why not make it permanent, but that wasn't in kixeyes agenda. Here it is, over 3 months since kixeye responded to players sitting out raids and not spending money and the game is still majorly messed up from a players view.
Kixeye knows what needs to be done, they just dont want to do it, and as long as there are players willing to throw hundreds if not thousands of dollars at this game they wont change, they'll keep leading the players along, hoping i guess that we'll just keep throwing money at them, but the time has come when boredom and cost has just driven way to many people away.
In the end the answer is simple, an yes i have invested alot of time and some money into this game, so i'd hate to see it end. but you can't host or play a game, where no one is playing, a game where 5 mins of fun equals a days worth of repairs. the answer is stop spending. either kix will change or they will shut down the servers and that will be that. an great analogy comes to mind. say you own a car that you love, but its nickel and diming you to death, the car is now costing you daily just to keep it on the road. there comes a time when you say enough, i really love this car, but common sense dictates, that i just have to get a new one. alot of ex players are now driving new cars, maybe we need to look for the closest dealership
I don't really play much anymore. Don't feel like writing a lot but ill write what I see. Kixeye did make huge improvements, but as always, they have slowly taken back.
Where are the campaigns for rogue crews gone?
Where have the campaigns for tokens gone?
Why is their a **** ton more to do now than before?
Raids, why yes they are harder and separates the classes of people that play.
How come we are getting four new things a month in the FMS? I mean that is the only way to get speed up tokens now since....
You have taken them out of raids now.
How come you still blatantly refuse to get rid of the "preferred players" and their antics, instead by rewarding them with more chances?
Where is that design dude that said "this is what's happening?" Cause, um, we don't see it happening.
Transparency is awesome for a company, Kixeye ever gonna do that?
Is Kix ever going to come out with new games that last? I mean you can't expect BP to pay for everything much longer right?
Hey when you answer those questions, wait lol, what am I saying, if you do, it will just be more bs, smoke and mirrors, and talk.
Kixeye hasn’t done as much to annoy its users as other game companies have. It doesn’t sell decorations for games and try to milk gamers for all they’re worth, and it doesn’t sell advanced weaponry that will allow rich gamers to wipe out poor gamers. But it does allow users to accelerate time in the game. Rather than wait for something to be developed, a user can pay to accelerate the build time for units.
The only thing i can think of is they must want us to have to hit the 75's to move the bar to orange which no one does because they out range everyhing. And are simply not worth the dam you take to get a little extra uranium. I have been thinking of making an super tough bal resistance point for my rhinos.
My problem is. I am not a whale. So i hate it when i build stuff then kixeye changes it the next day. Which happens all the time and is very frustrating. So am waiting to see if this armada crap and problem is going to stay.
the biggest problem with this game is too many **** raids....cant keep up and im not coining at kixeyes pace no more....would have to be a millionaire lol
I could do most raids and get everything i want and need for about $20 a month. Couldnt build the ships. But hell i dont coin hulls most of the time. ANd never coin rank.
I spend a lot more. But it goes to helping my alliance mates.
I will say thanks for adding tier 4 prizes to tier 3 for the smaller players, but will also state a problem, Armoda's need to increase both sector threat needs to be easier to move to yellow & more 60's need to be spawned in sectors at one time !! with the new research costing U, We need more U now not later. get it done Kixeye, the players need to be able to progress !
All in all I'm positive to the direction laid out in the missive, good work on homing in on the most pressing issues at hand. Thumbs up!
That said, I'd like to quickly point out two things that need more attention:
- Sector Threat Unless you acknowledge/address the current problem with armada spawn/decay rate and address it, threat level orange will be a major fail
- Repair times Here we need action, now, not more words about looking into it. This is the one thing killing the game the most.
So, one month has passed, and threat level orange has been introduced. How is it working out? Most sectors I see have a hard time getting the yellow to climb above 10% yellow due to lack of armadas to hit. I have yet to see a sector in orange...
i believe that why we cant to orange is the fact that theres no one left to keep all sectors lvl active your lucky to find at least 10 hole sectors in each gamma alfa betta and so on so this is a realy hard fact to swallow kixeye your losing players month by month if you dont ACT NOW your game Will die and i dont want to see it gone love it dont play anything else played from black waters even went throu all the dam SOS crap load stop looking at the bottemline or staff that u have left are going to the unemployed line very quik in the coming year hope u get your whatever out and look at whats being said about your game
this is not working as it was intended when you get into the yellow you hit the armadas the bar instantly goes back to teal . only continuing to hit and clean salvages makes the bar grow into the yellow phase as long as you dont hit the armadas the bar continues to rise is this backwards from what was intended if it is fix it other wise if you want yellow do not hit the armadas continue to farm the salvages to red
Starting at Outpost 6, players will have the opportunity to complete new in-game objectives provided by Harlock, Brennus, and Zoey. These new objectives unlock research options that provide permanent global bonuses. Here’s an example:
Critical Technology: Draconian Shipyard
“The Dracs seem to have an endless supply of new ships. Raid their bases and destroy their shipyards. Bring back enough salvage and steal their tech.” - Brennus
Salvage Draconian Shipyard Shards: 0/10
Research Time: 24 hours
Effect: Shipyard Build Times Reduced by 2%
Bullshit...bullshit...cough cough ...bullshit
In our ongoing effort to improve transparency and improve the game itself, we plan on presenting quarterly state of the game posts to open up a discussion about the direction of Battle Pirates. This is the first of these missives and we have a lot to talk about. We’re excited to share with you our plans for next year and discuss what you’ll be seeing in the future, starting right now, in December.
We are most excited about the future of Battle Pirates, and the features coming in 2016. In preparation, and in response to the community, it is essential the game is in a healthy state. This is true now, more than ever. The team is embarking on this essential mission right now.
Here’s what we want to focus on, moving into the new year.
Bullshit....bullshit...cough cough ...bullshit
Because of the increased fleet size, increases to costs per component, as well as an increase in the number of slots on ships, build and refit costs have become inflated. Since no one singular feature will fix this problem in the short-term, we’ve come up with a solution that we believe will reduce costs and see to it that they never get wildly out-of-control again. Here are the changes:
Bullshit...more bullshit...cough cough ...gag gag...really how f'n dumb do you think we are...?
This may be seen as a rant, but it's also an assessment of how absolutely bad your product, process and customer service is.
As one of many players, I reported that there was a log-in problem and naturally CS suggested it was my computer, so I had to submit test after test. This after them ignoring the details of my ticket which made it clear my computer was not the issue. So after 29 days, they moved me at the end of the raid without properly recalling my fleet, so now it says I have a guard, when I do not. In fact, I cannot guard at all. So after 29 days of rarely being able to log in, I missed countless hours of repair, research, building, and retrofitting. It made the raid and FMs incredibly difficult and many more times expensive as I couldn't go back in base without getting stuck on the log-in screen and then not being able to log in again for some time ... up to 14 hours at most. So once on the map, I had to stay on the map and forego insta repair, 5m free per ship, had to coin flags that I had to promptly kill (rather than zombie it and repair the rest). I asked them for compensation for the lost "time" it cost me and they tell me I cannot. Interesting they cannot compensate me for their faulty product when they can literally add coin to any base at any time based on their decision on the merit of the ticket. Now I'm supposed to move again to fix the guard problem because they don't know how to fix it.
Then we have this whole mess with the new reduced repair. 20% off they say. Sounds good and in actuality, it is 20% off. What they didn't tell you is that they made the average damage 375% of what it was for a net of triple the actual repair time. That's what we care about. It's much like we care about our net pay. What are they doing about that? Good question, but none of us has the answer. Might be a good idea to keep people posted on the fix to tripling repair, but instead we're talking about it ... for weeks. Will they compensate us for that? Not at all. Why be responsible for your product when you can just do whatever the hell you please?
This week they rolled out a fix for the Drac Coax. The fix was changing the wording to match the broken product's performance. False advertising, intentional or not is still false advertising. We're supposed to be happy though, because it's better than the other coax.
Cheating. WOW! Most shocking is that they have Kixeye employees in alliances in which they literally help players cheat or get them out of bans for cheating. Talk about poor ethics and conflict of interest. Crazy. Although having insiders play that way, the stuff players see and report is ignored for some crazy reason and it seems to me sends a message that cheating is OK. I know several players that cheat or have cheated. One admitted it and was a ****, so I gathered screen shots of the many ways players can verify a player is cheating (not going to list them all as some are concrete and some are just extremely likely to probable). Despite the many pieces of information on this and other players, they rarely get banned. When they do, they're often given bases back with nothing taken away. I have a friend who was recently banned for a hack he was using. He said he did it because despite all the money he spent, the game devalued everything so fast his purchase was more like a rental. He was done and was going out having free fun. What happened with him? Without sending in a ticket, he got his base back within a day. Multiple fleets hacked and ranked to max and plenty of research and retrofitting done too and none of it was taken back. He cheated and didn't complain and they let him right back in! You know what that is? That's Kixeye using a cheater to steal money from an honest player by way of costly repairs of base, inside and outside guards as well as baser fleets. What am I supposed to say to that? Thanks for using a cheater to steal my money?
Customer service is also a huge problem They don't read tickets, are slow to respond and often give some really bad cookie cutter answers to very specific questions, some of which are not even related to the ticket. This game has some serious issues and the people who are supposed to make it better are actually making it worse.
Kixeye had 3 months to make things better and it's just more of the same, with part of it little more than spraying perfume on a **** or putting lipstick on a pig. No wonder why people get so mad and resort to playing dishonestly when being a good customer ... a really good customer will get you nothing. It seems like they're more willing to let cheaters play than they are interested in keeping honest players or keeping honest players honest.
Thanks for abusing this good customer Kixeye! Oh, and by the way, it wasn't my computer! It only took 29 days of telling you that to get a cryptic admission that came with a refusal to make amends.
Transparency?? Hrmmm... Is there not an alleged thread about an alleged Drac Turret that has had some shenanigans happen with regard to its performance discussed therein? Surely not...
"I'll admit- I avoid the forums, it's where motivation goes to die." -Unknown Game Developer... or is it?
Yeah I am done with coining, and I guess I will slowly fade away from the game like so many of my friends have done. We are being over run by chores and content. I can't even keep up with what to add to my fleets anymore. Quite sad to be honest. Once a great game has just been run into the ground by greed.
But if you wait through about 5 months of research and a few million in Uranium for research that makes people hit you more and slow that research, you will have reduced repair and build times to help compensate for increases that will be "accidental" sometime in the future.
since the 3 months is almost up that was asked for to make changes and not much was accomplished and since i dont coin enough to keep up with kix's demand for money i think its time for me to dwindle my play time here and focus more on the other navel game i have more fun in that doesn't take months to build or hours to repair
You know what I find funny, i've gone through the last 3-4 pages and I see no reply, no post, nothing, from Rooster.
Now, don't get me wrong he's not to blame as we all know CM are fed **** from Kixeye, so the CM tell us, Kixeye mess up and we have a pop at the CM to reduce reflection on Kixeye as a company, but when you have players asking questions about the State Of The Game, it would be lovely to see, even if just now and again, the CM pop up and answer some of those.
I guess it sums up a major flaw to this company nowadays...communication. The communication between the players and Kixeye is now shocking. People give amazing ideas that will add fun and excitement to the game while Kixeye still makes money, yet we get bullshit things like the objectives which are designed poorly, aimed at higher level players, have the players feel they need to play more and yep, you guessed it, no one actually asked for the objectives in any way, shape or form!
Come on Kixeye, listen to those who play the game. Yes some ideas are insane and can't be done, but there is so much you could give us that would benefit both the players and the company. We want to see BP succeed, but at this moment in time, more people would rather see BP crash and burn because they're see no changes that are positive.
Sack the morons who make the crazy ideas, you will save a bit of money that way, and then use your player base for the ideas and then communicate back to us and you will get a reply from those who matter. The players!
I thought that I had seen the worst KIX could possibly produce - until I saw what the requirements for the "oh so nice and easy research" goals are.
At level 4, you need to kill a draconian level 120 base.
Thanks for proving that you've spent your 3 months (in witch to bring at least SOME player confidence back) with carefully planning how you can screw your last remaining players over.
On the other hand, you have done absolutly the opposite as you said you would - chores are at a higher level than ever (releasing 4 items in elite tier pr. month is madness!), you have to hit drac fleets 24/7 to keep urainum from beeing a resourse, and this new R&D objectives have requirements that are utterly insane.
Kix still do as usual, steal, lie, cheat (drac co-axial turret was a blatant robbery) and quite frankly, I havent ever seen any game company ever treat their players like garbage like KIX - or did I? Oh yea, Zynga.
Lets face it, they are shafting us at every opportunity, adding 4 elite tier prizes means it takes two week to them, one week of tokens thenthe 4th week another raid after which they will add another 4 prizes, so you'll only get one weeks worth of fm tokens, they say chores are optional they are only optional if you dont want to ATLEAST try to keep up not i say try!.
It's now that the good news starts to slip and we see the actual issue....
The game has taken another step to becoming another War Commander with regards to Thorium chasing...
i.e. if you don't have it you won't be able to compete at the top level.Which would be good if they separated the top level out properly, but they failed in doing this choosing to only give players incentives to hit other players rather than also giving them penalties for hitting lower players. It's nice that they only use the carrot, but they should have used the stick also.
I've already quit WC because they kept making the lowest thorium deposit to hard for me to hit... I'm expecting the same to happen in BP now. Except this time I won't have a running battle with support to reduce the difficulty... As that worked twice with WC but they only ended up upping the difficulty again, eventually. I think i might actually just quit. I mean they already up the difficulty by changing from platforms to fleets. I missed that because my eyes weren't open. But with this state of the game change. They have been opened again. I was actually thinking they were doing something good, but the good is only a way to make the 'little' players think the game is worth playing. As without all the changes. New players would take years or to much money to get to a position where they have 100k uranium!
You do have to laugh...
In real life if you throw money at a game (mid game) it's called bribery and it's classed as cheating!
Interesting how a lot of 'computer games' companies have built their company (business model) around cheating!
We live for the one we die for the one!
<picture> <img src="http://cdn100.iofferphoto.com/img/item/170/955/786/wYBj.jpg" > </ picture>
If the spawn rate of the uranium targets is too low there will not be sufficient to move the bar up and with the way the bar is set things soon return to the lower level and that means returning to hit cargo fkeets to get the uranium targets to spawn.
So the decline rate and lack of targets is the issue - both controlled by Kix and something they could resolve if they wanted to.
Its the same for the low lvl´s.
The only way to do something is: send a gunboat to peeking inactive bases (take a look and retreat)...it will start the respawn from strongholds at this bases.
But you have to do a lot of excuses...lol!
Decoding Pirateslangword "F.A.R.M." = Foolish Amateur Reaches Midgame
smh i dont have that much time ....and now the ones that have stayed suffer even more because kix chased all the low and mid lvl players off...,, but cant help with the spawn? wake up kix!
this in turn makes kixeye money
Many players offered up strategy to return the game to its orginal state, the main being lower the build and repair times, so that players could actually participate daily in a game that is /was much loved.
Alas, kix wanted that revenue stream to continue, so instead of just cutting the times, they came up with gimmicks that in the end, didnt benefit anyone but the company, thinking that the players were to stupid to realize what they were doing.
Then, the players revolted, and kix decided ok, we'll change, but it will take some time, its not like we can half repair times at the drop of a hat, whoooops, players responded well you can half ;repair times during raid, why not make it permanent, but that wasn't in kixeyes agenda. Here it is, over 3 months since kixeye responded to players sitting out raids and not spending money and the game is still majorly messed up from a players view.
Kixeye knows what needs to be done, they just dont want to do it, and as long as there are players willing to throw hundreds if not thousands of dollars at this game they wont change, they'll keep leading the players along, hoping i guess that we'll just keep throwing money at them, but the time has come when boredom and cost has just driven way to many people away.
In the end the answer is simple, an yes i have invested alot of time and some money into this game, so i'd hate to see it end. but you can't host or play a game, where no one is playing, a game where 5 mins of fun equals a days worth of repairs. the answer is stop spending. either kix will change or they will shut down the servers and that will be that. an great analogy comes to mind. say you own a car that you love, but its nickel and diming you to death, the car is now costing you daily just to keep it on the road. there comes a time when you say enough, i really love this car, but common sense dictates, that i just have to get a new one. alot of ex players are now driving new cars, maybe we need to look for the closest dealership
I don't really play much anymore. Don't feel like writing a lot but ill write what I see. Kixeye did make huge improvements, but as always, they have slowly taken back.
Where are the campaigns for rogue crews gone?
Where have the campaigns for tokens gone?
Why is their a **** ton more to do now than before?
Raids, why yes they are harder and separates the classes of people that play.
How come we are getting four new things a month in the FMS? I mean that is the only way to get speed up tokens now since....
You have taken them out of raids now.
How come you still blatantly refuse to get rid of the "preferred players" and their antics, instead by rewarding them with more chances?
Where is that design dude that said "this is what's happening?" Cause, um, we don't see it happening.
Transparency is awesome for a company, Kixeye ever gonna do that?
Is Kix ever going to come out with new games that last? I mean you can't expect BP to pay for everything much longer right?
Hey when you answer those questions, wait lol, what am I saying, if you do, it will just be more bs, smoke and mirrors, and talk.
Wil Harbin said:
Kixeye hasn’t done as much to annoy its users as other game companies have. It doesn’t sell decorations for games and try to milk gamers for all they’re worth, and it doesn’t sell advanced weaponry that will allow rich gamers to wipe out poor gamers. But it does allow users to accelerate time in the game. Rather than wait for something to be developed, a user can pay to accelerate the build time for units.
My problem is. I am not a whale. So i hate it when i build stuff then kixeye changes it the next day. Which happens all the time and is very frustrating. So am waiting to see if this armada crap and problem is going to stay.
I spend a lot more. But it goes to helping my alliance mates.
So, one month has passed, and threat level orange has been introduced. How is it working out?
Most sectors I see have a hard time getting the yellow to climb above 10% yellow due to lack of armadas to hit.
I have yet to see a sector in orange...
Starting at Outpost 6, players will have the opportunity to complete new in-game objectives provided by Harlock, Brennus, and Zoey. These new objectives unlock research options that provide permanent global bonuses. Here’s an example:
Critical Technology: Draconian Shipyard
“The Dracs seem to have an endless supply of new ships. Raid their bases and destroy their shipyards. Bring back enough salvage and steal their tech.” - Brennus
Salvage Draconian Shipyard Shards: 0/10
Research Time: 24 hours
Effect: Shipyard Build Times Reduced by 2%
Bullshit...bullshit...cough cough ...bullshit
In our ongoing effort to improve transparency and improve the game itself, we plan on presenting quarterly state of the game posts to open up a discussion about the direction of Battle Pirates. This is the first of these missives and we have a lot to talk about. We’re excited to share with you our plans for next year and discuss what you’ll be seeing in the future, starting right now, in December.
We are most excited about the future of Battle Pirates, and the features coming in 2016. In preparation, and in response to the community, it is essential the game is in a healthy state. This is true now, more than ever. The team is embarking on this essential mission right now.
Here’s what we want to focus on, moving into the new year.
Bullshit....bullshit...cough cough ...bullshit
Because of the increased fleet size, increases to costs per component, as well as an increase in the number of slots on ships, build and refit costs have become inflated. Since no one singular feature will fix this problem in the short-term, we’ve come up with a solution that we believe will reduce costs and see to it that they never get wildly out-of-control again. Here are the changes:
Bullshit...more bullshit...cough cough ...gag gag...really how f'n dumb do you think we are...?
As one of many players, I reported that there was a log-in problem and naturally CS suggested it was my computer, so I had to submit test after test. This after them ignoring the details of my ticket which made it clear my computer was not the issue. So after 29 days, they moved me at the end of the raid without properly recalling my fleet, so now it says I have a guard, when I do not. In fact, I cannot guard at all. So after 29 days of rarely being able to log in, I missed countless hours of repair, research, building, and retrofitting. It made the raid and FMs incredibly difficult and many more times expensive as I couldn't go back in base without getting stuck on the log-in screen and then not being able to log in again for some time ... up to 14 hours at most. So once on the map, I had to stay on the map and forego insta repair, 5m free per ship, had to coin flags that I had to promptly kill (rather than zombie it and repair the rest). I asked them for compensation for the lost "time" it cost me and they tell me I cannot. Interesting they cannot compensate me for their faulty product when they can literally add coin to any base at any time based on their decision on the merit of the ticket. Now I'm supposed to move again to fix the guard problem because they don't know how to fix it.
Then we have this whole mess with the new reduced repair. 20% off they say. Sounds good and in actuality, it is 20% off. What they didn't tell you is that they made the average damage 375% of what it was for a net of triple the actual repair time. That's what we care about. It's much like we care about our net pay. What are they doing about that? Good question, but none of us has the answer. Might be a good idea to keep people posted on the fix to tripling repair, but instead we're talking about it ... for weeks. Will they compensate us for that? Not at all. Why be responsible for your product when you can just do whatever the hell you please?
This week they rolled out a fix for the Drac Coax. The fix was changing the wording to match the broken product's performance. False advertising, intentional or not is still false advertising. We're supposed to be happy though, because it's better than the other coax.
Cheating. WOW! Most shocking is that they have Kixeye employees in alliances in which they literally help players cheat or get them out of bans for cheating. Talk about poor ethics and conflict of interest. Crazy. Although having insiders play that way, the stuff players see and report is ignored for some crazy reason and it seems to me sends a message that cheating is OK. I know several players that cheat or have cheated. One admitted it and was a ****, so I gathered screen shots of the many ways players can verify a player is cheating (not going to list them all as some are concrete and some are just extremely likely to probable). Despite the many pieces of information on this and other players, they rarely get banned. When they do, they're often given bases back with nothing taken away. I have a friend who was recently banned for a hack he was using. He said he did it because despite all the money he spent, the game devalued everything so fast his purchase was more like a rental. He was done and was going out having free fun. What happened with him? Without sending in a ticket, he got his base back within a day. Multiple fleets hacked and ranked to max and plenty of research and retrofitting done too and none of it was taken back. He cheated and didn't complain and they let him right back in! You know what that is? That's Kixeye using a cheater to steal money from an honest player by way of costly repairs of base, inside and outside guards as well as baser fleets. What am I supposed to say to that? Thanks for using a cheater to steal my money?
Customer service is also a huge problem They don't read tickets, are slow to respond and often give some really bad cookie cutter answers to very specific questions, some of which are not even related to the ticket. This game has some serious issues and the people who are supposed to make it better are actually making it worse.
Kixeye had 3 months to make things better and it's just more of the same, with part of it little more than spraying perfume on a **** or putting lipstick on a pig. No wonder why people get so mad and resort to playing dishonestly when being a good customer ... a really good customer will get you nothing. It seems like they're more willing to let cheaters play than they are interested in keeping honest players or keeping honest players honest.
Thanks for abusing this good customer Kixeye! Oh, and by the way, it wasn't my computer! It only took 29 days of telling you that to get a cryptic admission that came with a refusal to make amends.
-Unknown Game Developer... or is it?
Now, don't get me wrong he's not to blame as we all know CM are fed **** from Kixeye, so the CM tell us, Kixeye mess up and we have a pop at the CM to reduce reflection on Kixeye as a company, but when you have players asking questions about the State Of The Game, it would be lovely to see, even if just now and again, the CM pop up and answer some of those.
I guess it sums up a major flaw to this company nowadays...communication. The communication between the players and Kixeye is now shocking. People give amazing ideas that will add fun and excitement to the game while Kixeye still makes money, yet we get bullshit things like the objectives which are designed poorly, aimed at higher level players, have the players feel they need to play more and yep, you guessed it, no one actually asked for the objectives in any way, shape or form!
Come on Kixeye, listen to those who play the game. Yes some ideas are insane and can't be done, but there is so much you could give us that would benefit both the players and the company. We want to see BP succeed, but at this moment in time, more people would rather see BP crash and burn because they're see no changes that are positive.
Sack the morons who make the crazy ideas, you will save a bit of money that way, and then use your player base for the ideas and then communicate back to us and you will get a reply from those who matter. The players!
At level 4, you need to kill a draconian level 120 base.
Thanks for proving that you've spent your 3 months (in witch to bring at least SOME player confidence back) with carefully planning how you can screw your last remaining players over.
On the other hand, you have done absolutly the opposite as you said you would - chores are at a higher level than ever (releasing 4 items in elite tier pr. month is madness!), you have to hit drac fleets 24/7 to keep urainum from beeing a resourse, and this new R&D objectives have requirements that are utterly insane.
Kix still do as usual, steal, lie, cheat (drac co-axial turret was a blatant robbery) and quite frankly, I havent ever seen any game company ever treat their players like garbage like KIX - or did I? Oh yea, Zynga.
No wonder...