Does anyone else find themselves worried about this banning situation? I have had several friends banned for no apparent or obvious reason, and it really has me worried. I have never hacked, never exploited any glitch in my favor and never "worked the system." But yet, I still find myself worried that I myself may be banned for no reason. Kixeye's "auto-ban" just goes through the system and finds people doing things they shouldn't.
But what if I or anyone else randomly comes across a glitch that they never intended to, and had never seen before. Should they be unfairly banned? And then receive absolutely no reply from Kixeye regarding the nature of their ban?
I do find myself troubled by this entire situation, especially as someone who has invested a good year in this game and does truly enjoy it. I want to play with the satisfaction of knowing if something is off-kilter with my account, and have a fair shot at resolving it. Instead, Kixeye simply bans you with no explanation and no chance to explain yourself. This is not how gaming should work, or how a company should be run. Its time we got some answers from Kixeye.
In the meantime, I thoroughly hope this post will not be deleted because it represents Kixeye unfairly. They have done a wonderful job with so many things. But there are still a few glitches, both in the system and in management that need tweaking.
BP name - Pheonicia
Level - 31
User ID - 2262207