UPDATED 9/28: Alliance War Personal Leaderboard Issue

CM Dade Murphy
CM Dade Murphy
KIXEYE Community Manager
Joined May 2015 Posts: 760
edited 28 Sep 2021, 11:42PM

We're seeing reports on Alliance War's Personal Leaderboard prizes which cannot be claimed. For those who have not been able to claim these prizes, we are preparing to send these out after the prize store closes at 3PM PST on Tuesday, September 28th. These will appear as a HUD banner "Customer Service Gift".

For those who have linked their account to Android or iOS, we've seen reports stating prizes may be claimable on these platforms - please give this a try if possible. 

Thank you for your patience and understanding in this matter.

Tuesday 9/28 Update: Prizes for those who have not yet claimed their Personal Leaderboard prize will receive them beginning at 5PM PST today. These must be claimed within the next 7 days.
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