No battle report & send ticket after update

Lusca99
Lusca99
Potential Threat
Joined Mar 2014 Posts: 54
I was hit just after the update.
I shows in the replay but not in the battle report.

I tried to sent a ticket but can't lock-in to the support site????
It just ask me to log in when I click on "Submit ticket" then ask what game

Tried to see this with Kix and FB logon - Flash and HTML
Did all the resets - browser, PC, flash etc.

Game loads & play without any lag in all platforms
  • CM_Ghillie
    CM_Ghillie
    KIXEYE Community Manager
    Joined Jun 2019 Posts: 2,901
    Lusca99 said:
    I was hit just after the update.
    I shows in the replay but not in the battle report.

    I tried to sent a ticket but can't lock-in to the support site????
    It just ask me to log in when I click on "Submit ticket" then ask what game

    Tried to see this with Kix and FB logon - Flash and HTML
    Did all the resets - browser, PC, flash etc.

    Game loads & play without any lag in all platforms
    Forwarding to CS, thanks! 
    Battle Pirates Community Manager
  • Lusca99
    Lusca99
    Potential Threat
    Joined Mar 2014 Posts: 54
    Thanks Ghillie 
  • CS_Hank
    CS_Hank
    CS Manager
    Joined Apr 2018 Posts: 41
    Hey there, Hank here from CS.  I sent you an outgoing Email/Ticket to the email address registered to your account. Please look out for that!
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