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War Commander: Rogue Assault is a new mobile title from KIXEYE. Any topics created that are not about WC:RA will be moved to the appropriate forum.
Need help to get back account
I have 2 accounts of War Commander - Rogue Assault, the first is at level 78 and the second is 13. I have the trouble of losing the level 78 account, please help.
Level 78 information:
Player Name: MrDang
Player ID: E8E4AA5AB22E57D8
The problem is:
In the past, I used 2 devices to play 78 level account. In which, one is my iPhone 7+ using my Apple ID and my Game Center, the other is my wife iPad 5 using her Apple ID and Game Center.
A few weeks ago, I started a new account on my wife iPhone 6S, it has her Apple ID and Game Center but nothing wrong happen. This account reaches level 13 now with information as follows:
Player Name: TMD2
Player ID: 06D714B2D5C1F6C8
On 30/08/2019, I bought an iPad mini 3 for my wife, downloaded WCRA and started to play level 13 account on Ipad mini 3. When I started the game, a window opened and ask what account to choose permanently in these devices (level 78 and 13). I intented to use iPad mini 3 for level 13 account so I chose level 13 account.
After that, I used iPad 5 to play level 78 account but it appeared only level 13.
I reset iPad 5 (factory reset) and logged in by my Apple ID and Game Center, the game still appeared level 13. Then I opened WCRA in my iPhone 7+ and suddenly I also saw the account level 13.
I tried many ways to get back level 78 but all fails. My Game Center now shows only level 13.
I hard reset all my devices but can not solve the problem. When the game starts, there are no way to input my 78 level ID.
Many thanks for your support.