can't play game from 48 h

Hel-WAR
Hel-WAR
Greenhorn
Joined Mar 2016 Posts: 20
  • CyberToad
    CyberToad
    WC Mod
    Joined Mar 2015 Posts: 5,975
    Chedot browser is known to hijack data.  You should try Google Chrome without all the other browsers running. 

    Kixeye Forum/Chat Moderator


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  • Hel-WAR
    Hel-WAR
    Greenhorn
    Joined Mar 2016 Posts: 20
    i was playing all the time on it without any probleme
    will tray chrome sir
    thnk you

  • Hel-WAR
    Hel-WAR
    Greenhorn
    Joined Mar 2016 Posts: 20
    same issue on chrome
  • CyberToad
    CyberToad
    WC Mod
    Joined Mar 2015 Posts: 5,975
    Run a tracert and see if there is a slow down, effecting your game play, over the internet.

    Open a CMD or Windows Power Shell  and enter 
    tracert wc-fb-vip.sjc.kixeye.com

    This will bring up information about your internet connection between your computer and Kixeyes game servers.   If you see any of the hops going over 150ms or having a * request times out, then you have problem with your internet connection between your computer and Kixeyes game servers. 

    Kixeye Forum/Chat Moderator


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  • CyberToad
    CyberToad
    WC Mod
    Joined Mar 2015 Posts: 5,975
    How do I run a traceroute?
    Run traceroute on Windows
    1. Open the Start menu.
    2. Click Run.
    3. To open the command line interface, type cmd and then click OK.
    4. At the command line prompt, type: For IPv4 - > tracert example.com For IPv6 - > tracert -6 example.com.
      In this case -> tracert wc-fb-vip.sjc.kixeye.com
    5. Press Enter.
    6. You can copy the results to save to a file or paste in this discussion..

    Kixeye Forum/Chat Moderator


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  • Hel-WAR
    Hel-WAR
    Greenhorn
    Joined Mar 2016 Posts: 20
    its open now thank you sir

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