Forum Home› War Commander› General Discussion

MERGED: Base Upgrades Cancelled After Downtime

  • JOHN HH
    JOHN HH
    Greenhorn
    Joined Sep 2014 Posts: 8
    what about our missing upgrades??????? still no mention about those
  • BASE-EATER-01
    BASE-EATER-01
    Potential Threat
    Joined Oct 2017 Posts: 46
    CM_Burny said:
    Regarding compensation for the building upgrade issue, the plan right now is to max out effected player's resources and grant them 50 gold.
    what  a joke
  • Irishtroll
    Irishtroll
    Incursion Leader
    Joined Feb 2014 Posts: 1,022
    all working good see no issues with anything upgrade ok rest still as I left them 
  • ARCTIC SWAGG
    ARCTIC SWAGG
    Skilled Warrior
    Joined Sep 2013 Posts: 527
    Kixeye fix my Dozer had 1 day left on Rocket silo im not starting over..... fix this crap.
  • forsco_rock
    forsco_rock
    Minor Nuisance
    Joined Dec 2011 Posts: 196
    GRRRRR i had 1 day left on my 12 day lvl4  weapon lab upgrade!!!!!!! WHAT THE ACTUAL ****???
  • drag0nsun
    drag0nsun
    Master Tactician
    Joined Jun 2014 Posts: 2,419
    i did a few bases to   get some reso to start some upgrades ( which i did start) and the game had to go down and i was pritty sure i had 100 mill for metal and oil played another game for a few hrs come back to this game and see that i got free full reso for my metal and oil  gee thanks i guess but i have nothing to spend it on so i guess ill give it go clan mates lol 
  • kixeyeuser_433374622_26071_9365386
    kixeyeuser_433374622_26071_9365386
    Potential Threat
    Joined May 2015 Posts: 74
    max resources I don't want.. and no 50 gold... rather just have the upgrades completed problem solved....

  • prim8
    prim8
    Skilled Warrior
    Joined Aug 2012 Posts: 566
    my CC upgrade was 12 hours away for being finished and its now stopped 
  • Neill Wadsworth
    Neill Wadsworth
    Strike-force Captain
    Joined Nov 2011 Posts: 996
    another problem ive just noticed, keep getting an error message now when i go to build a bastion to deploy when the one i have deployed runs out.
  • retiredusn
    retiredusn
    Greenhorn
    Joined Jul 2014 Posts: 13
    my defense lab stopped upgrading also.  had 1 day left and was going to level 22
  • Julie9376
    Julie9376
    Minor Nuisance
    Joined Oct 2013 Posts: 140
    Typical of Kixeye now, 50 gold doesn't even come close to compensating for the time lost. And resources are nice, but they are easy to get in game.
  • JOHN HH
    JOHN HH
    Greenhorn
    Joined Sep 2014 Posts: 8
    50gold 4 days into a 5 day upgrade and i lose  it u got to be kidding me 50 gold u cant be serious
  • M.Kashi
    M.Kashi
    Potential Threat
    Joined Sep 2014 Posts: 92

    Defence lab last lvl upgrade only had 4days and few hrs left was cancelled in first maintenance and u guys emergency maintenance to fix it but its still cancelled defence lab not upgrading !!kindly look into asap thanks

  • CM_Burny
    CM_Burny
    Incursion Leader
    Joined Oct 2017 Posts: 1,468
    We do apologize for the frustrations. Since it was a rather large compensation, it is difficult to make everyone happy in this case. Rest assured we are on here listening to your concerns.
    WC & VC Community Manager

    Community Rules: CLICK HERE
    Submit a Support Ticket: CLICK HERE
  • Jim_W964
    Jim_W964
    Minor Nuisance
    Joined Mar 2013 Posts: 129
    You saw the maintenance screw up and you even stopped the game and had another maintenance to supposedly fix the building upgrade bug, but it still broke. 

    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    We're aware of this issue and currently looking into it.

    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Merged the threads as this is going to be a growing issue.


    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Hi everyone, obviously we're in emergency maintenance. When I get more info regarding the building issue i will let you know.

    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Today, 7:21PMedited Today, 7:25PM
    If possible, can you guys please let me know which building upgrade you had cancelled? So far I'm seeing:

    -Defense Lab
    -Platforms
    -Command Center
    -Watch Tower
    -Bunker


    THIS IS NOT AN ANSWER THIS IS A COP OUT.......SO NO MATTER WHAT YOU WERE UPGRADING YOU GET THE SAME COMPENSATION?????
    A 12 DAY LAB UPGRADE SAME AS A 1 DAY PLATFORM UP GRADE    ??????????????????


    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Regarding compensation for the building upgrade issue, the plan right now is to max out effected player's resources and grant them 50 gold.

    MY Resourses were aready at 75% max so you screwed me again........JUST UPGRADE MY DEFENSE LAB TO LEVEL 25.



    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    The Gold is currently being worked on. Thank you for your patience.


    I  WANT  MY DEFENSE LABE UPGRADED TO LEVEL 25..............ID is: 16820244




  • Jim_W964
    Jim_W964
    Minor Nuisance
    Joined Mar 2013 Posts: 129
    You saw the maintenance screw up and you even stopped the game and had another maintenance to supposedly fix the building upgrade bug, but it still broke. 

    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    We're aware of this issue and currently looking into it.

    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Merged the threads as this is going to be a growing issue.


    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Hi everyone, obviously we're in emergency maintenance. When I get more info regarding the building issue i will let you know.

    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Today, 7:21PMedited Today, 7:25PM
    If possible, can you guys please let me know which building upgrade you had cancelled? So far I'm seeing:

    -Defense Lab
    -Platforms
    -Command Center
    -Watch Tower
    -Bunker


    THIS IS NOT AN ANSWER THIS IS A COP OUT.......SO NO MATTER WHAT YOU WERE UPGRADING YOU GET THE SAME COMPENSATION?????
    A 12 DAY LAB UPGRADE SAME AS A 1 DAY PLATFORM UP GRADE    ??????????????????


    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Regarding compensation for the building upgrade issue, the plan right now is to max out effected player's resources and grant them 50 gold.

    MY Resourses were aready at 75% max so you screwed me again........JUST UPGRADE MY DEFENSE LAB TO LEVEL 25.



    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    The Gold is currently being worked on. Thank you for your patience.


    I  WANT  MY DEFENSE LABE UPGRADED TO LEVEL 25..............ID is: 16820244
  • Neill Wadsworth
    Neill Wadsworth
    Strike-force Captain
    Joined Nov 2011 Posts: 996
    50 gold lol, not like kixeye loses anything of real value to give more gold, its just numbers on a screen as far as kixeyes concerned.
  • JOHN HH
    JOHN HH
    Greenhorn
    Joined Sep 2014 Posts: 8
    there must be a way of finding each individual persons costs regarding remaining upgrade times lost
  • Jim_W964
    Jim_W964
    Minor Nuisance
    Joined Mar 2013 Posts: 129
    You saw the maintenance screw up and you even stopped the game and had another maintenance to supposedly fix the building upgrade bug, but it still broke. 

    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    We're aware of this issue and currently looking into it.

    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Merged the threads as this is going to be a growing issue.


    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Hi everyone, obviously we're in emergency maintenance. When I get more info regarding the building issue i will let you know.

    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Today, 7:21PMedited Today, 7:25PM
    If possible, can you guys please let me know which building upgrade you had cancelled? So far I'm seeing:

    -Defense Lab
    -Platforms
    -Command Center
    -Watch Tower
    -Bunker


    THIS IS NOT AN ANSWER THIS IS A COP OUT.......SO NO MATTER WHAT YOU WERE UPGRADING YOU GET THE SAME COMPENSATION?????
    A 12 DAY LAB UPGRADE SAME AS A 1 DAY PLATFORM UP GRADE    ??????????????????


    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    Regarding compensation for the building upgrade issue, the plan right now is to max out effected player's resources and grant them 50 gold.

    MY Resourses were aready at 75% max so you screwed me again........JUST UPGRADE MY DEFENSE LAB TO LEVEL 25.



    CM_Burny
    KIXEYE Community Manager
    Joined Oct 2017Posts: 92
    The Gold is currently being worked on. Thank you for your patience.


    I  WANT  MY DEFENSE LABE UPGRADED TO LEVEL 25..............ID is: 16820244
  • M.Kashi
    M.Kashi
    Potential Threat
    Joined Sep 2014 Posts: 92

    @CM_Burny said:
    We do apologize for the frustrations. Since it was a rather large compensation, it is difficult to make everyone happy in this case. Rest assured we are on here listening to your concerns.

    Well my defence lab still not upgrading almost cost me 5days onlyhad 4days left could u please fix this thanks

  • Brian17746
    Brian17746
    Potential Threat
    Joined Dec 2013 Posts: 40
     my cc was half way through now I have to start all over lost resources  wth  always something screwed
  • kixeyeuser_433374622_26071_9365386
    kixeyeuser_433374622_26071_9365386
    Potential Threat
    Joined May 2015 Posts: 74
    no 50 gold.... so must be only for certain people -_-
  • FearTheStiletto
    FearTheStiletto
    Minor Nuisance
    Joined Jul 2014 Posts: 132
    my defense lab was going from 19 to 20, there was less than 3 hours left when maint started. My oil and metal are maxed but there was no gold credited and my def lab is still 19

    ID: 31789200
      
  • dyver mcgyver
    dyver mcgyver
    Potential Threat
    Joined Jun 2015 Posts: 34
    and still it goes on a rather large compensation ... I sure hope ur not talking about 50 gold lol ................ that doesnt even repair a jugg plat ................ so I guess the cost of a jugg plat could be described as stupendously over priced and timed available to only the very wealthiest of our players .......................... and as for the res, I can fill my res twice over in less than 25% of the time it took u peeps to **** the game again ...... oooh and with no repair cost .................. get feckin real
  • ScorpionUnit
    ScorpionUnit
    Skilled Warrior
    Joined Feb 2013 Posts: 346
    What is Kixeye going to do to provide compensation for canceling base upgrade due to maintenance? Defense lab was (1) day away from level 22 - Fix it Kixeye.
  • Brian17746
    Brian17746
    Potential Threat
    Joined Dec 2013 Posts: 40
    plus I was in the middle of   120 when   they had their  unscheduled down time

  • devilnuts
    devilnuts
    Minor Nuisance
    Joined Apr 2013 Posts: 193
    so my weapons lab was canceled what the heck
  • M.Kashi
    M.Kashi
    Potential Threat
    Joined Sep 2014 Posts: 92

    Mine was 4 day away from lvl25 and kixeye gave me res nothings ng else an upgrade still cancelled f******

  • kixeyeuser_433374622_26071_9365386
    kixeyeuser_433374622_26071_9365386
    Potential Threat
    Joined May 2015 Posts: 74
    kixeyeuser_433374622_26071_9365386 said:
    no 50 gold.... so must be only for certain people -_-
    maybe I jumped the gun about the gold lol. but still better to finished all people upgrades.. as it takes so longggggggggggg to upgrade stuff

  • wolfden39
    wolfden39
    Greenhorn
    Joined May 2014 Posts: 4
    my defence lab was stopped 3 days before lvl 25 what hell is going 
Sign In or Register to comment.