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Help with contacting the game developer regarding an order by an accident.

Loui Rajabi
Loui Rajabi
Greenhorn
Joined Feb 2017 Posts: 2
edited 7 Feb 2017, 9:16PM
Hey guys, 

I Have accidentally purchased a vault of gold when my tablet froze, i have contacted google right after i got the purchase receipt from google and paypal, and they advised me to contact the developer on their email from google play, which i did! using this email mailto:[email protected], but i got an automated message saying this email is unattended, i tried to contact them on twitter and the support page! but nothing yet, no replay.

can you help me guys if you know anyways of contacting the developer! or if you are here please respond.

ps, i haven't used any of the gold that was accidentally purchased, its all still there, in the account.

regards. 

  • CM Scarlett
    CM Scarlett
    Unicorn Overlord
    Joined Mar 2014 Posts: 3,026
    Hey guys, 

    I Have accidentally purchased a vault of gold when my tablet froze, i have contacted google right after i got the purchase receipt from google and paypal, and they advised me to contact the developer on their email from google play, which i did! using this email mailto:[email protected], but i got an automated message saying this email is unattended, i tried to contact them on twitter and the support page! but nothing yet, no replay.

    can you help me guys if you know anyways of contacting the developer! or if you are here please respond.

    ps, i haven't used any of the gold that was accidentally purchased, its all still there, in the account.

    regards. 

    You can contact Customer Support for assistance with this issue at https://rogueassault.zendesk.com/hc/en-us
    Submit ideas and feedback
    >>>r/VEGAConflict<<<

  • Loui Rajabi
    Loui Rajabi
    Greenhorn
    Joined Feb 2017 Posts: 2
    edited 7 Feb 2017, 11:03PM
    Hey guys, 

    I Have accidentally purchased a vault of gold when my tablet froze, i have contacted google right after i got the purchase receipt from google and paypal, and they advised me to contact the developer on their email from google play, which i did! using this email mailto:[email protected], but i got an automated message saying this email is unattended, i tried to contact them on twitter and the support page! but nothing yet, no replay.

    can you help me guys if you know anyways of contacting the developer! or if you are here please respond.

    ps, i haven't used any of the gold that was accidentally purchased, its all still there, in the account.

    regards. 

    You can contact Customer Support for assistance with this issue at https://rogueassault.zendesk.com/hc/en-us
    I have tried to contact them on that link, did send them on get support, but no answer too, so not sure how to contact them, is there's an email i could use. apart of the one i tried before.
  • Mayckon Bomfin
    Mayckon Bomfin
    Greenhorn
    Joined Sep 2016 Posts: 2

    Hello my samsung cell phone win, can not play this saying that the game is incompatible with the version of my cell phone how can you make the game compatible with my cell phone?

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