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How can i retrive my account

jaguar echo42
jaguar echo42
Greenhorn
Joined Jan 2017 Posts: 2

Need help guys

  • CM Chris
    CM Chris
    KIXEYE Community Manager
    Joined Mar 2014 Posts: 3,734
    File a support ticket, there is a link in my signature.
    KIXEYE Director of Marketing
    Community Rules: CLICK HERE
    Submit a Support Ticket: CLICK HERE
  • Haziq7303
    Haziq7303
    Greenhorn
    Joined Jan 2014 Posts: 1

    i have a problem with replace account with my friend after iplay on mobile and iwant to link with fb..after i connect fb..this game save my friend base,how to change my base back...this is id my friend lose 12eb73157b8d3a72

  • CM Chris
    CM Chris
    KIXEYE Community Manager
    Joined Mar 2014 Posts: 3,734
    File a support ticket, please. 
    KIXEYE Director of Marketing
    Community Rules: CLICK HERE
    Submit a Support Ticket: CLICK HERE
  • killbox one alpha
    killbox one alpha
    Greenhorn
    Joined Jan 2017 Posts: 9

    DEVICE: SAMSUNG GALAXY S5
    PLAYER ID: EDF9741A2F3C6021
    IGN: killbox one alpha (lvl.4 CC)
    [email protected]

    DEVICE: STARMOBILE
    IGN: killbox one bravo (lvl.2 CC)
    PLAYER ID: 768194A005628404
    [email protected]

    yesterday i formatted my galaxy s5. after i re-install the game my alpha account is replaced by my bravo account, so everytime i open my two devices it's the same bravo account with lvl.2 CC, please help me retrieve my alpha account because that is my main account and also a general in our allaince, thanks

    already filed a support ticket thanks

  • CM Chris
    CM Chris
    KIXEYE Community Manager
    Joined Mar 2014 Posts: 3,734
    If you've already filed a support ticket then there's no need to post here on the forums. Someone will be with you when we can. 

    Closing this thread as the original query has been answered already.
    KIXEYE Director of Marketing
    Community Rules: CLICK HERE
    Submit a Support Ticket: CLICK HERE
This discussion has been closed.