WILL SOME ONE PLZ HELP ME I CAN SING ON TO KIX PLAY THE GAME IF I NEED UT CAN NOT GET TO SUPPRT KIXEYE HAS TOOK MY COIN AND NOT GIVE ME A THING FOR IT I NEED TO GET TO SUPPORT SOMEONE PLZ HELP ME
Such a disaster for support in this game. I actually spent money and still no one would help me get support in this game. You guys took a turn for the worse when it comes to the players and support.
I am logged into the same account that i use on facebook but says that my account is not linked to the same facebook one.
If i try forgot password to log in i do not get the e-mail for reset either. tried making new account but my e-mail is already in use with kixeye
Before changing your settings, please validate your identity using Facebook.
You are logged into a Facebook account that is not associated with this KIXEYE account, so we cannot verify your identity to change this account's Settings. Please switch Facebook accounts and try again.
Still having this error anyone able to help please?
I have a slight problem in my Intel Lab in the Limited section under Hulls I can build 4 Zoe's Stingrays yet in the Campaign called Death Grip it show 1 out of 5 for Zoes Stingrays now I know I have beat Beath Grip 4 times I have the Hulls saying I have 4 available to build I was 1 from getting the badge for 5 out of 5 on Death Grip is there any way to fix this
I don't know if this has been sorted for you but just do the campaign another 4 times to get the badge and you will have 8 Zoe Stingrays to build instead of just 5
Dear team, got a problem with retrofit lab. when i start to retrofit all resourses are gone but it do not start to retrofit. can you tell me why? spent a lot of uranium and .... nothing. Thank you for help in advance
I am logged into the same account that i use on facebook but says that my account is not linked to the same facebook one.
If i try forgot password to log in i do not get the e-mail for reset either. tried making new account but my e-mail is already in use with kixeye
Before changing your settings, please validate your identity using Facebook.
You are logged into a Facebook account that is not associated with this KIXEYE account, so we cannot verify your identity to change this account's Settings. Please switch Facebook accounts and try again.
Still having this error anyone able to help please?
Only asking again as it is 1 week since my original post and i can not still raise a ticket due to this basic issue!
Dear team, got a problem with retrofit lab. when i start to retrofit all resourses are gone but it do not start to retrofit. can you tell me why? spent a lot of uranium and .... nothing. Thank you for help in advance
I have had a similiar issue for most of the week and have sent in a ticket to Kix but as yet no response from them. Once they get back to me I will post here again but some seem to think they have fixed the issue...personally it doesn't seem so to me
Dear team, got a problem with retrofit lab. when i start to retrofit all resourses are gone but it do not start to retrofit. can you tell me why? spent a lot of uranium and .... nothing. Thank you for help in advance
I have had this issue for a good week plus. No response as of yet.I just tried it again only to lose more Uranium. Now totaling 102,600 lost Uranium. I doubt any of that will be returned, as they are "non refundable".
How can you tell whether your ship is Antiquated?
You find that it can't do the target you attacked, TWO minutes ago
how about giving me the 7 days worth of build tokens to fix what you KIX messed up when I refit my dragon came out same way went in the armor I added not on it
i havent played this game in years and i cant send a ticket to kixeye because i got banned from fourms a long time ago would you now how i would get help now ?
I can't coin!!!! If I have 2 flts with damage I can't coin the other flt. I also can't log in to submit a ticket. I've been trying for months to get help and can't get any. Please any suggestions?
To tell these and me to go to support to send in complaint when Support is the complaint is like saying forget you all we not gonna fix the issue....invaild email address for a vaild email address and then you get when you try to change or add the email on kix site....this email is already in use ....what the heck???????????????? Email fixes have all failed and NO one wants to adress or fix it really!!!!!!!!!!!!!!!!!!!!!! I lost a million pnts on a refresh a few mins ago ..can i go and submit a leggit complaint Noooooooooooooo....so i have to resort to posting this.....Im Lady Amia in 286 and i am now hard to find!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Fix my email issue or no more coins will i buy!!!!!!!!!
Hi all i have tried to submit a ticket and even sent an email to cooperate and getting a little upset now, i know i have spent more than 50 dollars in the game even with a poor exchange rate and i have all payment receipts and i have lost the sky basic hull and other hulls and items i got during raid reimbursement, can any one tell me how to contact them another way.
Sadly Kixeye don`t do support, If you were lucky enough to have paid by paypal & not received what you paid for, then you can open a case with paypal for a refund. Kixeye DO NOT bother to support the player base, hence why so many have left the game, such a shame they treat players like rubbish. My advice for anyone still making in game purchases from Kixeye, Use Paypal !!
OK not sure what I messed up my User ID is 3765694 I can't see any of my friends on my friends list at the bottom of the game screen is there any way you can fix this I would be happy it only happens when i play on Facebook
I cant access my account to put in a ticket, says my email is already in use ! WTF ? So i click on support and cant log in with Facebook either....HELP... user id # 770361
I am logged into the same account that i use on facebook but says that my account is not linked to the same facebook one.
If i try forgot password to log in i do not get the e-mail for reset either. tried making new account but my e-mail is already in use with kixeye
Please switch Facebook accounts and try again.
Still having this error anyone able to help please?
Please switch Facebook accounts and try again.
Still having this error anyone able to help please?
Only asking again as it is 1 week since my original post and i can not still raise a ticket due to this basic issue!
I have had this issue for a good week plus. No response as of yet.I just tried it again only to lose more Uranium. Now totaling 102,600 lost Uranium. I doubt any of that will be returned, as they are "non refundable".
I can't coin!!!! If I have 2 flts with damage I can't coin the other flt. I also can't log in to submit a ticket. I've been trying for months to get help and can't get any. Please any suggestions?
I am logged into the same account that i use on facebook but says that my account is not linked to the same facebook one.
If i try forgot password to log in i do not get the e-mail for reset either. tried making new account but my e-mail is already in use with kixeye