New UAV "missing"

  • carl.wear.3
    carl.wear.3
    Unicorn Overlord
    Joined May 2013 Posts: 6,696
    Doyen said:
    Toruk said:
    i just got a reply for kix "support" they said that the drones are working just fine in that video and that the reduced damage was because i had fewer hulls by the end of the battle. they totally ignored the 2 swarms of bombers that do nothing to the scx at all. 
    I wince every time I get one of these completely asinine responses from "customer service."  Always they follow this pattern.

    "Here's a video showing a bug."
    "There is no bug."
    "Begging your pardon, but the video shows the bug."
    "The device is working as intended."
    "The stated functionality <reference> does not match the actual functionality <video>.  Either the stated functionality or actual functionality is wrong."
    "I've spoken to the dev team and can assure you the device is working as intended."
    "...if that's so, then the stated functionality is wrong and should be updated to match the actual functionality."
    "Nothing is wrong."
    "Am I even corresponding with a human being here?"
    And they wonder why customer support is overloaded with tickets when you have to keep sending multiple tickets to get it through to them that there is a problem.
  • jcatalano
    jcatalano
    Strike-force Captain
    Joined Jun 2013 Posts: 776
    just got a reply from customer support on my video as well, they said that it is the reaver ships antis shooting down my bombers but then there is a point where they dont shoot them down and it may be a visual glitch. 
  • Toruk
    Toruk
    Unicorn Overlord
    Joined May 2012 Posts: 2,824
    jcatalano said:
    just got a reply from customer support on my video as well, they said that it is the reaver ships antis shooting down my bombers but then there is a point where they dont shoot them down and it may be a visual glitch. 
    it has anty evasion like 60% i think how the hell would they all get shot down

  • bort
    bort
    Unicorn Overlord
    Joined Oct 2011 Posts: 8,257
    Frito187 said:
    Doyen said:
    Video showing how the UAV Bomber sometimes deals zero damage, even on an initial hit.  (Chaining before reload isn't the problem.  At least, not the only problem.)


    Nice vid showing the described problem perfectly 
    Thanks. I went through a Drac 85 till I encountered the problem and waited a few salvos before showing the fix. quick fix is to move forward a bit but it shouldnt happen in the first place
    seems to me its not working properly unless chaining. you see where he moves forward, it starts chaining and doing damage again
  • jcatalano
    jcatalano
    Strike-force Captain
    Joined Jun 2013 Posts: 776
    Toruk said:
    jcatalano said:
    just got a reply from customer support on my video as well, they said that it is the reaver ships antis shooting down my bombers but then there is a point where they dont shoot them down and it may be a visual glitch. 
    it has anty evasion like 60% i think how the hell would they all get shot down

    yeah in my video they never get shot down completely and yet they do no damage at all for a really long time volley after volley. clearly they dont working and support does not know what they are looking at.
  • SHOGUNJAPAN
    SHOGUNJAPAN
    Force to be Reckoned With
    Joined Dec 2013 Posts: 1,530
    Just watched another base hit today with Drac Carriers and bombers.  Hitting a turret there was zero dmg.  Then on the chain to next turret dmg was done and first turret took small dmg from splash off 2nd turret.  There is definitely a bug here.
  • will.t.cameron.5
    will.t.cameron.5
    Minor Nuisance
    Joined Mar 2015 Posts: 155
    yeah just wtness new uavs do almost no damage to a reaver hul n the reaver strongs whats up wth that? can we get a fx?

    in the last set of reaver raids, the reavers were made stupidly resistant to rockets and mortars (i.e. explosive weapons) as well as launchers. this may be why you did very little damage. i do not know where the last reaver raid post was put up but kixeye buffed their resistances to OP numbers to force us to coin. 
    yeah but just sayng the new carrers and UAVs are not perfomng as well as a brand new hull and weapon should be should be on par wth blade or antpode
  • ppalley
    ppalley
    Unicorn Overlord
    Joined Mar 2015 Posts: 2,648
    So, I was having a thought...

    Reading the UAV's blueprint, it includes the language, "This UAV will attempt to attack other nearby enemy targets as it flies towards its destination," in its description.  This is in addition to noting that it does splash damage around its target.

    Was there a new feature that was being added to this UAV where, say you have a line of targets, that the UAV's would do damage along this line?

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  • Mahmoud Mohammed
    Mahmoud Mohammed
    Minor Nuisance
    Joined Dec 2012 Posts: 148
    ppalley said:
    So, I was having a thought...

    Reading the UAV's blueprint, it includes the language, "This UAV will attempt to attack other nearby enemy targets as it flies towards its destination," in its description.  This is in addition to noting that it does splash damage around its target.

    Was there a new feature that was being added to this UAV where, say you have a line of targets, that the UAV's would do damage along this line?
    then may be it drop the whole load of bombs befor it even reach the target so even the splash wont damage it
  • Toruk
    Toruk
    Unicorn Overlord
    Joined May 2012 Posts: 2,824
    ppalley said:
    So, I was having a thought...

    Reading the UAV's blueprint, it includes the language, "This UAV will attempt to attack other nearby enemy targets as it flies towards its destination," in its description.  This is in addition to noting that it does splash damage around its target.

    Was there a new feature that was being added to this UAV where, say you have a line of targets, that the UAV's would do damage along this line?
    then may be it drop the whole load of bombs befor it even reach the target so even the splash wont damage it
    or maybe its just another thin kix mad broken and sold us a bill of goods. 
  • martin.harris.5
    martin.harris.5
    Minor Nuisance
    Joined Mar 2013 Posts: 145
    Seems like it is some kind of weird range issue. If your boat is within a certain distance, the damage goes to zero. In almost every video, as the boat moves away from the target, damage commences. Move towards the target, nothing. Tried it in a salv and same thing. Once the carrier gets too close, UAVs fire, but don't do damage. 
  • jcatalano
    jcatalano
    Strike-force Captain
    Joined Jun 2013 Posts: 776
    Seems like it is some kind of weird range issue. If your boat is within a certain distance, the damage goes to zero. In almost every video, as the boat moves away from the target, damage commences. Move towards the target, nothing. Tried it in a salv and same thing. Once the carrier gets too close, UAVs fire, but don't do damage. 
    exactly what i am seeing.
  • Drax
    Drax
    Force to be Reckoned With
    Joined Oct 2012 Posts: 1,755
    Passed along. QA is taking a look. It may just be that that turret is very resistant to Explosive damage. Thanks again, everyone, for your reports. I'll update if I find out anything. 
    @CM_DOOMROOSTER > it isnt about the resistance, otherwise the dmg would be constant the same,
    also, you can see the dmg the turret takes while UAV's passing through it to the ship, and after it just takes nothing :)
    as long as that ship sat still it was doing no damage from repeated salvo's as soon s it moved to a new spot that turret died pretty **** quick - something not right there at all nd nothing to do with the turret resist.
    ...
  • D.P.Roberts
    D.P.Roberts
    Strike-force Captain
    Joined Mar 2013 Posts: 885
    Watching the carriers in a base it reminds me of how torpedoes will sometimes fire at a target that is still behind a wall (just coming around the corner) and the torpedo will"hit" the target but do no damage.  When you move forward a little bit & clear the edge of the obstruction then you do full damage.  

    Not saying this is the issue, but looks a lot like it.
  • BigMikeAFO
    BigMikeAFO
    Skilled Warrior
    Joined Apr 2014 Posts: 532
    Doyen said:
    Video showing how the UAV Bomber sometimes deals zero damage, even on an initial hit.  (Chaining before reload isn't the problem.  At least, not the only problem.)


    this is as good of a proof as it gets. i dont think this has anything to do with the weapon being not an "accuracy weapon"
  • Frito187
    Frito187
    Minor Nuisance
    Joined Apr 2013 Posts: 117
    I stopped answering my ticket because they were telling my that my computer was to blame for the waves that did no damage.
  • ppalley
    ppalley
    Unicorn Overlord
    Joined Mar 2015 Posts: 2,648
    Well, I'm totally willing to test Kixeye's new broken tech for them, if they're willing to pay me the coins needed to build them.

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  • CM DOOMROOSTER
    CM DOOMROOSTER
    KIXEYE Community Manager
    Joined Jan 2014 Posts: 4,939
    Hey folks. Wanted to touch base. Looks like there may be an issue with Bomber UAVs dealing less damage when paired with other weapon types. We're in testing for this bug right now. Thanks again for your patience. 
    If you have technical questions, please submit a ticket here.

    Having trouble submitting a ticket? Try this link.

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    I cannot discuss your account ban. Don't ask.
  • ppalley
    ppalley
    Unicorn Overlord
    Joined Mar 2015 Posts: 2,648
    Hey folks. Wanted to touch base. Looks like there may be an issue with Bomber UAVs dealing less damage when paired with other weapon types. We're in testing for this bug right now. Thanks again for your patience. 
    The video on this thread is clearly showing a single drac carrier with 12 Bomber UAVs doing what appears to be zero damage to a turret.

    That doesn't appear to be the bug you're describing.

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  • CM DOOMROOSTER
    CM DOOMROOSTER
    KIXEYE Community Manager
    Joined Jan 2014 Posts: 4,939
    ppalley said:
    Hey folks. Wanted to touch base. Looks like there may be an issue with Bomber UAVs dealing less damage when paired with other weapon types. We're in testing for this bug right now. Thanks again for your patience. 
    The video on this thread is clearly showing a single drac carrier with 12 Bomber UAVs doing what appears to be zero damage to a turret.

    That doesn't appear to be the bug you're describing.
    Possibly. But they may be related. 
    If you have technical questions, please submit a ticket here.

    Having trouble submitting a ticket? Try this link.

    Not sure about the rules

    I cannot discuss your account ban. Don't ask.
  • Toruk
    Toruk
    Unicorn Overlord
    Joined May 2012 Posts: 2,824
    ppalley said:
    Hey folks. Wanted to touch base. Looks like there may be an issue with Bomber UAVs dealing less damage when paired with other weapon types. We're in testing for this bug right now. Thanks again for your patience. 
    The video on this thread is clearly showing a single drac carrier with 12 Bomber UAVs doing what appears to be zero damage to a turret.

    That doesn't appear to be the bug you're describing.
    Possibly. But they may be related. 
    i do know the fleet i use with them is mixed weapon but i have also seen them do no damage when it was just dive bombers firing so it might be part of it but i dont think its the entire problem. 
  • hells_soul
    hells_soul
    Minor Nuisance
    Joined Feb 2015 Posts: 149
    im sorry but this problem has been here since the raid, and has been talked about alot... why is kixeye trying to fix it now? they hadso much time, and maintenance time to fix it... dont get me wrong i rather get it fixed now then later....  
  • Toruk
    Toruk
    Unicorn Overlord
    Joined May 2012 Posts: 2,824
    im sorry but this problem has been here since the raid, and has been talked about alot... why is kixeye trying to fix it now? they hadso much time, and maintenance time to fix it... dont get me wrong i rather get it fixed now then later....  
    because they dont believe us when we come to them with a problem
  • Psycho_Smurf
    Psycho_Smurf
    Potential Threat
    Joined May 2012 Posts: 65
    Hey folks. Wanted to touch base.
    Thank you for keeping us informed mate :) much appreciated
  • dna92
    dna92
    Skilled Warrior
    Joined Jul 2013 Posts: 305
    Anyone noticed that the new UAV work on ordinary salvs but do jack all on elites i takes like 20 or so the kill one ship and my carrier says it does over 40K damage somethings not right here.
    image
  • Black-Attila
    Black-Attila
    Minor Nuisance
    Joined Aug 2013 Posts: 109
    Not working has intended 
    BAttila
  • DogStar123
    DogStar123
    Force to be Reckoned With
    Joined Mar 2013 Posts: 1,627
    I notice there is no accuracy stat associated with this weapon, probably because of splash damage, ie a flying mortar round. An accuracy stat of 1 % would solve this issue and everyone can be happy again.
  • Burnside
    Burnside
    Incursion Leader
    Joined Oct 2012 Posts: 1,152
    I hit a base today and my fleet was firing at a pyro turret for ages and it wasn't taking any damage at all, until I moved but then it fired on me but at least died. Makes hitting bases a pain as the whole point of outranging targets is so that you don't have to take damage from them!
  • jcatalano
    jcatalano
    Strike-force Captain
    Joined Jun 2013 Posts: 776
    any updates?
  • iwona.esser.1
    iwona.esser.1
    Force to be Reckoned With
    Joined Feb 2013 Posts: 1,859
    jcatalano said:
    any updates?
    Thumbs up, Bumpity bump bump. :)
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