List of bugs since update [ MERGED ]

  • Pal Newman
    Pal Newman
    Greenhorn
    Joined Sep 2014 Posts: 19

    Hey Moon,

    Good news! I was able to live load your account and load your map. Probably just a cache issue, but if you encounter an issue along these lines again, try the following!

    1. Clear your Flash cache. To do this, close all browser windows. If you're using a PC, open your Control Panel; if you're using a Mac, open your System Preferences. Click the "Flash Player" icon to open the menu. In the menu, select the "Storage" tab across the top and click the "Delete All" button. In the window that pops up, ensure that "Delete All Data and Settings" is checked and then click "Delete Data."
    2. Increase your local Flash storage. To do this, first open War Commander. From there, right click on the game screen and select "Settings." Then find the "Local Storage" tab, which is marked by a folder icon. In the ""Settings"" window, increase the available memory to "Unlimited."
    3. Clear your browser's cache. To do this, open the Chrome dropdown menu from the toolbar, select "Tools," and click on "Clear Browsing Data." Select the information you want to delete and, in the dropdown menu, choose to delete everything since "the beginning of time." Then, click "Clear Browsing Data."

    The game team has been working tirelessly to resolve these issues and at this point we believe the root cause has been fixed.

    Let me know if you see an improvement after following these steps!

    Thank you,
    KIXEYE Customer Support

    Follow us on Twitter: http://www.twitter.com/KIXEYEsupport


    Thank you moon
    this solution is perfect
    i dont see the " save error " anymore after using this method .
    i can deploy platoons into the world map and send them back without problems 
  • ingherash
    ingherash
    Greenhorn
    Joined May 2013 Posts: 8
    What are the gentlemen from kixeye relocation is mockery. It's the only game I played so be errors and repair them not. And when they decide to repair lasts for days. But instead they more money. Services provide money but not as many.
  • jessmanmoon
    jessmanmoon
    Greenhorn
    Joined Jul 2014 Posts: 22

    Hey Moon,

    Good news! I was able to live load your account and load your map. Probably just a cache issue, but if you encounter an issue along these lines again, try the following!

    1. Clear your Flash cache. To do this, close all browser windows. If you're using a PC, open your Control Panel; if you're using a Mac, open your System Preferences. Click the "Flash Player" icon to open the menu. In the menu, select the "Storage" tab across the top and click the "Delete All" button. In the window that pops up, ensure that "Delete All Data and Settings" is checked and then click "Delete Data."
    2. Increase your local Flash storage. To do this, first open War Commander. From there, right click on the game screen and select "Settings." Then find the "Local Storage" tab, which is marked by a folder icon. In the ""Settings"" window, increase the available memory to "Unlimited."
    3. Clear your browser's cache. To do this, open the Chrome dropdown menu from the toolbar, select "Tools," and click on "Clear Browsing Data." Select the information you want to delete and, in the dropdown menu, choose to delete everything since "the beginning of time." Then, click "Clear Browsing Data."

    The game team has been working tirelessly to resolve these issues and at this point we believe the root cause has been fixed.

    Let me know if you see an improvement after following these steps!

    Thank you,
    KIXEYE Customer Support

    Follow us on Twitter: http://www.twitter.com/KIXEYEsupport


    Thank you moon
    this solution is perfect
    i dont see the " save error " anymore after using this method .
    i can deploy platoons into the world map and send them back without problems 
    I am glad it worked for you but it does not for me :( 
    cheers 
  • Pal Newman
    Pal Newman
    Greenhorn
    Joined Sep 2014 Posts: 19
    the problem back again . 
    this is BS ..

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  • Doc-cratermaker
    Doc-cratermaker
    Greenhorn
    Joined Oct 2013 Posts: 8
    System is still locking up at 81% and will not continue. Has been that way since the last update . Seems as if the friends list where we can look at their bases will not load also.  Any suggestions ?
  • KT-FOLO
    KT-FOLO
    Greenhorn
    Joined Aug 2014 Posts: 18
    ples i need jump 
  • KT-FOLO
    KT-FOLO
    Greenhorn
    Joined Aug 2014 Posts: 18
    • I've got a problem of the transfer of the leader to the next Sctor standing transfer solution to this. I hope you resolve
  • KT-FOLO
    KT-FOLO
    Greenhorn
    Joined Aug 2014 Posts: 18
    I've got a problem of the transfer of the leader to the next Sctor standing transfer solution to this. I hope you resolve
  • KT-FOLO
    KT-FOLO
    Greenhorn
    Joined Aug 2014 Posts: 18
    I've got a problem of the transfer of the leader to the next Sector standing transfer solution to this. I hope you resolve
  • KT-FOLO
    KT-FOLO
    Greenhorn
    Joined Aug 2014 Posts: 18
    I've got a problem of the transfer of the leader to the next Sector standing transfer solution to this. I hope you resolve
  • mohamad.mostafa.31945
    mohamad.mostafa.31945
    Greenhorn
    Joined Feb 2014 Posts: 1
    Sir i m still facing network issue , when ever i go to world map i face disconnect .............................. i m hopless 
  • Frank Nomad
    Frank Nomad
    Greenhorn
    Joined Apr 2013 Posts: 24
    I tried the solution on this stream of msg's.  I cleared everything, deleted everything and did everything else that was recommended.  I see for some this was the answer.  Unfortunately, it did not work for me.  I am still stuck at 80 or 81% loading if I open in FB. :-(    I am now going to see how it does on kixeye.
  • LilTeeBee
    LilTeeBee
    Greenhorn
    Joined Apr 2014 Posts: 9

    @buticone said:
    Cannot end attack mode. Was hitting giant thor when game went down for maintenance earlier today to fix bugs. When I go back into game several hours later, my toons were still attacking the giant. Attack has not timed out and every time I click "Join", I get disconnected. this has been going on for 7 hours now.
    @buticone said:
    Toons are locked in attack mode on a giant thor. 
    Cannot "Join" attack. Clicking on "join" causes disconnect
    Attack won't timeout

  • LilTeeBee
    LilTeeBee
    Greenhorn
    Joined Apr 2014 Posts: 9

    My issue with units stuck in attack log mentioned in my previous post is still an issue. It's been almost 2 days now and my toons are still locked in attack mode and not accessible for me to use.

  • Harry Brommer
    Harry Brommer
    Greenhorn
    Joined Apr 2014 Posts: 3
    My issue is I cannot get Chrome or Firefox to load all the way.  Both go to 81% and die.  I have deleted and re installed several times.  It's getting old fast.  I have ask for support, was told to re installed.  I did, told them again, nothing was given for solution.  I have Windows 7, 64 bit and have tried this on 3 different computers.  2 of the computer were purchased within the last year.  Please HELP  My e-mail is [email protected]
  • Racey2000
    Racey2000
    Greenhorn
    Joined May 2012 Posts: 3
    after baiile i start to return to world map and i have to reload as it gets stuck on loading page.

  • this is my problem 

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  • Racey2000
    Racey2000
    Greenhorn
    Joined May 2012 Posts: 3
    my problem also

  • Frank Nomad
    Frank Nomad
    Greenhorn
    Joined Apr 2013 Posts: 24
    I tried the solution on this stream of msg's.  I cleared everything, deleted everything and did everything else that was recommended.  I see for some this was the answer.  Unfortunately, it did not work for me.  I am still stuck at 80 or 81% loading if I open in FB. :-(    I am now going to see how it does on kixeye.

  • queen_eman
    queen_eman
    Potential Threat
    Joined Jul 2014 Posts: 38
    all hover and vanq and i cant inter from facbook
  • Lord_Szastur
    Lord_Szastur
    Greenhorn
    Joined Feb 2015 Posts: 3
    this is my problem 
    same as my problem from shiteye, renamed from kixeye as they **** everything up and don't really fix things. since the updates kicked in for the new cc upgrade everything else has been **** up, they are monitoring the problem, don't monitor the **** up, fix the **** thing.

  • LilTeeBee
    LilTeeBee
    Greenhorn
    Joined Apr 2014 Posts: 9
    • Observed Result - platoons locked in attack mode in a giant thor. Thor depot has since disappeared, but platoons remain on map in "attack" mode and cannot be accessed. When in base, attack is still show but when "join" button is clicked, disconnect occurs. Refresh, clearing cache, deleted flash data, deleting flash and reinstalling, etc. do not resolve issue.
    • Expected Result - platoons should be able to disengage by joining attack and then ending attack.
  • Neinwunone
    Neinwunone
    Potential Threat
    Joined Nov 2014 Posts: 88
    glitches? 1/2 of the time when I attack a giant thor everything goes fine until I click to send the shock missile. It sends my screen back to my base and is locked up. I can refresh and sometimes get in fast enough to save a few of my ehovers, but usually the whole platoon of ehovers are dead when I get back in. I have reported to Kixeye, and of course they say its not their fault. Because they told me to, I clear my cache on the shock player and I clear browser history before I ever get on the game. I have used Internet Explorer, which Kixeye says I shouldn't do so I switched to Firefox (which they recommended) and the same thing happens. Very tired of losing a shock missile and a platt of ehovers every 3rd or 4th time I attack a giant thor.
    Im just saying.....
  • twentytwo7ths
    twentytwo7ths
    Skilled Warrior
    Joined Sep 2013 Posts: 308
    Still same for me after all this time since that update days ago. (my earliar msgs were merged into this thread)
    I load game .. it's fine till I load map. Network error 2005. pop up error/disconnect. 

    Can do nothing in game, so not much point to even load it now. No res either because I get hit and can't hit back or get res/thor.
    Waiting on support to do something and finally escalate my ticket instead of telling me to clear my cache.
  • Gryffon
    Gryffon
    Strike-force Captain
    Joined Feb 2014 Posts: 627
    Been fighting with support for 3 days with them constantly giving me the same the issue was fixed please clear your cache.......Its getting old
  • Gryffon
    Gryffon
    Strike-force Captain
    Joined Feb 2014 Posts: 627
    And all this ohh just play through the kixeye site its working fine.  Well guess what i get the same 2005 reconnect error on the kixeye site.
  • Roberto Monteiro
    Roberto Monteiro
    Potential Threat
    Joined Dec 2012 Posts: 27
    I just can play from Kix site, no more FB (stuck in 81% for 3 days now) and yes, it1s disconnect immediatly after an attack agains a rogue or Thor depo. Send ticket? Why? Don't work anyway...
  • Alpha111
    Alpha111
    Greenhorn
    Joined Dec 2014 Posts: 15
    still no result
    1 world map disconnect error 2005
     
  • RockNStomper1975
    RockNStomper1975
    Skilled Warrior
    Joined Feb 2014 Posts: 429
    I can still not sign in, sent ticket and they "we know about the issue of some members not being able to sign in after update, we're working on it"... Please help
    Playing since 2011 - I joined the forum on 2014..


  • Sidioussid
    Sidioussid
    Potential Threat
    Joined Dec 2013 Posts: 27
    loading issue's and the landscape going black.now chat is unavailable.repeated error code 2033.
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