Community Support

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STB Tokens about two years ago by Raven4569	11	0	Wouldn't it be nice to increase STB Tokens? 1 day & 2 day STB increased from 2 to 4. I'm at the point I waste some of these STB's Token cause build I want are done and refit to where I want them or there is NO New ship to build yet, so The FM's I can't get because the chest are filled to Capacity and the Storage is full with 1 & 2 day STB tokens at 2 each. The way the game is going with more days on builds it would be nice to have the 1 & 2 day Ship build tokens be increased fr… Raven4569 13 Apr 2021, 3:44PM
I jumped to Sector 10 and wound up in sector 50 about two years ago by T-REX_NRNS	21	4	&#13;🤣🤣🤣🤣 Greg Bayes 13 Apr 2021, 12:37PM
Why the instant ignore on reporting Harrasment and hackers? about two years ago by antoniowillia20	11	2	When you use the Report a Player option, you aren't supposed to receive a reply as the investigation is confidential. It's been this way for years. KrisK 9 Apr 2021, 7:52AM
live chat support. Hot about seven years ago by rufus0728	316	19	i want to know why kixeye cant fix the game or even get back with someone when they send a ticket Mark Keyes 8 Apr 2021, 5:02PM
Can't change email because old email is not active about three years ago by Mang_Dodoxxx060300	125	12	A bunch of us have the same problem and can't send a ticket without first spending $50. mrsemf 27 Mar 2021, 10:09PM
How do Send a ticket in when you have spent 68 DOLLARS about two years ago by stewart77	11	5	&#13;You should be fixed now. KIX Drake 25 Mar 2021, 11:10PM
cannot go to map while "illegal buildings" exist and not behind mountains,etc. about two years ago by crustyr	11	4	Same issue for several weeks now. Move the portals around and then I can play. A couple days latter same issue pops up again. glenn.sardone 24 Mar 2021, 5:01AM
travleing sector to sector about two years ago by andre.bell.54	21	3	ok ty andre.bell.54 21 Mar 2021, 12:41AM
To Mr. MillionDlrBill Locked about two years ago by David Johnson4069	51	5	You were told correctly that a player need only spend $50 on coin in a lifetime of their account, I wasn't lying. Also as noted, there's no financial requirement to gain access to the Forums or the Official BP Discord server (invitation in my Signature) for BP support. Since this is to me and I've now read it, your post has served it's purpose and is now closed. Thanks for the feedback. There's no need to post your ticket response, in fact it is against the rules and not permitted within an… MillionDlrBil 17 Mar 2021, 11:09PM
buy gold about two years ago by Kana Deloss	11	0	every time i try to buy gold i get a black screen ..cant lay much now without gold ..please help me Kana Deloss 12 Mar 2021, 2:48PM
Locate recent attacker is broken for me about two years ago by Cunni	11	4	whats wrong with using battle log to locate recent attackers,just click on the orange swords in report ,it works fine Fred Jones40 10 Mar 2021, 8:34PM
E-mail about two years ago by Pema-Cobra	11	2	I don't have my old e-mail address anymore. To enter a new one, the confirmation is sent to the old one Pema-Cobra 8 Mar 2021, 4:06PM
Introduction to Siege Campaign about two years ago by SavageBOYyy1	51	7	I just spent over $50 now, just to get a support ticket. See if this helps me now SavageBOYyy1 7 Mar 2021, 11:28AM
Base planner broke? about two years ago by Zika Brennan	21	4	I thayden said: &#13;I get the same thing now. I give up trying to get into base planner..... IrishMist 7 Mar 2021, 1:27AM
API Access about two years ago by LesBear	11	0	HelloCan we get api access to make members and alliance pages? Thanks in advanceLesBear LesBear 3 Mar 2021, 7:34AM
Does "Building Damage" include turrets? about two years ago by kixeyeuser_1375638670768_6134_1421028656	1	1	Yes, turrets are included in that stat. The only thing that is excluded is walls. KrisK 2 Mar 2021, 8:06AM
How is it possible? My OutPost and a warehouse are still alive, but the attacker won the battle about two years ago by x-killalot	11	0	Is the second time, its a bug?, is he a cheater ? x-killalot 27 Feb 2021, 6:22PM
Can't submit a ticket about two years ago by Jerry Ragan	134	12	seems i still can not send in a ticket. (spent 99.98 a week ago) issue with the vxp first 2 hits got no vxp at all and i used gold to repair fleet. Can i be compensated for this? and can someone get game so i can send tickets please? Illyanna1492 25 Feb 2021, 3:07PM
Game has programmed losses into software about two years ago by Ed Gormanly	71	1	if the 812 was like the 913 it had ships outside of the battle area waiting to come into play. I cannot speak to the 812, but I know this of the 913. ShadowGhost 17 Feb 2021, 7:36AM
Gladius best build about two years ago by Thunder Snow	21	0	I can't do anything with Gladius. On Harlock's Vanguard. Guns are not fast enough and the bases seem protected from them. I Tried with a Rocket build with no luck with Twinfires. BTW how do I know I have Dragon's breath for them it says it needs? I could not find it on the blueprints. Thanks Thunder Snow 13 Feb 2021, 4:42PM
don't start about three years ago by kixeyeuser_645882090_7416_6790305	22	3	FM now my hit 1 from 154 + 1from 156 draconcian cyber corp don't even get my 500 points damn kixeyeuser_645882090_7416_6790305 13 Feb 2021, 3:58AM
whats up with this three tags on a warehouse about two years ago by WAR-GAMES	21	0	i was looking at a base and it has 3 tages on warehouse WAR-GAMES 11 Feb 2021, 12:54AM
Not a Good way to begin The Raid about two years ago by T-REX_NRNS	21	0	I bring out the Ronin fleet, crash. while refreshing , the ronin fleet by itself attacks a 913 and gets destroyed before I sign back in. Like whats up with that? T-REX_NRNS 10 Feb 2021, 11:28PM
Fleets on sale about two years ago by Notherjack	1	0	Can somebody please tell me what Kixeye is thinking? I'm struggling with fleets after jumping back into the game and don't have ronins yet. They just offered them for a decent sale price just in time for the raid. Great! They're even kicking in an instant upgrade to a level 15 dock. Sounds good right? The weight limit on my lvl 15 dock is 200K tons. A full fleet of ronins is 317K tons. So I can float 3 ronins. I wonder how I'm going to do in the targets with 60% of a fleet. I can't even fit a f… Notherjack 10 Feb 2021, 8:15PM
How can I reset my account? Hot more than ten years ago by bobb7543	5.3K	6	Can anyone help me either contact support or help me get my account back? my fb account has been banned and IDK why, I havent been on in a while. Please help RoadDawgg13 10 Feb 2021, 6:51PM
New fleets in an old dock about two years ago by Notherjack	11	0	I jumped back in and started playing again after a couple of years off and was pleased to get all these great fleets since my old favorites were now bathtub toys. I'm now very frustrated because most of the new fleets I can only put 2 or 3 in a fleet due to my lvl 15 dock. Ok no problem I'll upgrade my dock...oh wait I'll have to upgrade the OP first...no I'll have to upgrade the War academy. So now I've got at least a week of looking at these fleets that are of limited use because my War Acade… Notherjack 6 Feb 2021, 9:02PM
HT trans formers about two years ago by ross.l	23	5	I have reached the limit then. ross.l 6 Feb 2021, 12:43AM
Subbases "locked" most of the time! about two years ago by kixeyeuser_1388206204979_100007110362324	11	2	Also, the lvl 200 cargo's are always located around Relay towers, and most peeps in sect are willing to help you find them. Johnny Kirkland 5 Feb 2021, 8:31PM
Next Raid Cycle about two years ago by keith.herbert.739	31	1	siege looking at pillage new engine and launcher matty b 71 3 Feb 2021, 7:56PM
sectors about two years ago by ph1l	31	5	If you look on the leader board you will see lots of players from different sectors click on them and you should get the option to bookmark then you can jump to that point. ph1l 2 Feb 2021, 2:39PM