Community Support

«1…9 10 11 12 13 14 15…1098 »	Views	Replies	Latest Reply
HOW MUCH MORE THAN 50$? about four years ago by Lloyd Fernandes	121	6	Thanks, Temp. If you send your ID, we can follow up. There are occasional anomalies, so it is good to ask. CM_Ghillie 30 Jan 2020, 6:29PM
relocate about four years ago by p roberson	21	2	The game tries to show you where you are trying to relocate to, but you are limited to only seeing the world that you are currently in. If your friends are in a different world than you, the game will try to show you the final destination, but will stop at the nearest border between your world and their world. You can still relocate to people outside of your world, you just can't see the final destination until you actually make the jump. Templar614 30 Jan 2020, 4:14AM
cant get the prizes as taken back when game reset about four years ago by maz08	31	2	Evening pirate! You will still own these items purchased, and will be will able to equip them up to the amount you purchased and no more. You can find them by clicking on the drop down arrow in the top right corner in base mode and selecting the "limited blueprints" tab, a window will show up containing all the limited items you own along with the quantifiable amount you own. Good luck! TheRedDwarfJMC 29 Jan 2020, 3:21AM
Do you guys even read tickets anymore? about four years ago by roman.dusanowsky	11	0	I send tickets with screen shots, the repairs I have to do are costing me coin and always get the same response...Solved...and close for customers comments? The issue never is, customer support was a lot better in the earlier days. I really see no point in sending tickets or wasting coin anymore...the game was a lot more enjoyable in the earlier days. What's the deal Kix? I guess when I coined always got an answer, haven't coined in months and no help...ummm just disapointing roman.dusanowsky 25 Jan 2020, 9:41PM
Upgrading Outpost Query about four years ago by eric.fraser.98	31	4	OP is 11 Kronose53 24 Jan 2020, 7:29PM
A number of issue's about five years ago by allan.nicholson.33	31	2	my issue is that the beta format, does not work well on my computer. a lack of memory is partially to blame, and as i run a mac it makes for a secondary problem. after 11 years of playing, I'm afraid that i will have to put the game aside allan.nicholson.33 23 Jan 2020, 6:04PM
HELP ME about four years ago by james.i.morgan.9	11	1	As it says in the support page (https://battlepirates.zendesk.com/hc/en-us/articles/215033798-Trouble-raising-support-tickets) enter a new email and you'll then be able to send tickets. Just make a quick email up make sure its legit not. Mark James 23 Jan 2020, 12:39PM
Base planner error about four years ago by [Deleted User]	11	1	Obviously it should only happen if your base is damaged. When was the last time you were hit? I would imagine by now that anything that may have been damaged should be repaired, so try again and see if there is still an issue? Templar614 22 Jan 2020, 2:48AM
Can't get into Battle Pirates at all about four years ago by Greywolfe7	61	3	what happen / its says to download latest flash player but when I click on it nothing happens Daigle1455 21 Jan 2020, 11:31AM
How do we go back to flash after opting in to html5? about four years ago by troylehnhoff	21	4	If you're playing on Kixeye site try forcing it using the URL: https://www.kixeye.com/game/battlepirates?flash The Qing 19 Jan 2020, 6:52AM
Flash player keeps asking for permission to enter game about four years ago by kixeyeuser_1388206204979_100007110362324	61	4	you re welcome. But know. Kix will change to the html5 player next. You can test it by changing in the startwindowes in the top tollbar. there you can switch between html5 and flashplayer. But the html5 player is still buggy. Achim Schmitz 17 Jan 2020, 8:34AM
ALWAYS LOOSE WHEN ATTACKED!! about four years ago by kixeyeuser_1388206204979_100007110362324	31	3	& you wonder why you're flat all the time, when you're expecting SENTINELS to keep folks out? They've been junk for, oh 5 years at least. HTs: Heavy Transformers allow you the ability to mount Heavy (turret) Weapons. Guard: Guard fleet, that goes in slot 16. Walls won't save you, in fact, I think they've helped kill you, by pushing your XP levels by building them (yes, you get XP for building walls) & pushed you well & truly into the "free-for-all" level. Sorry to sa… Tywin_Lannister 14 Jan 2020, 5:44PM
speed about four years ago by Sitopanki	31	4	it is the fleet donated. all with the same speed and speed Sitopanki 13 Jan 2020, 1:45AM
missing days of xmas gifts Hot about four years ago by Jierdan	401	11	kixeye needs to replaced it don't care about others games an they sure in the heel don't car about anyone of you still front is even the devail eye they only want money they don't care about bulling others they don't care about gays rights they don't care about anyone of us just the money but this gold train has stopped Korben you need to find you a real job you fat fucker zinfedel42075 11 Jan 2020, 9:15PM
Loading Times more than ten years ago by Sarasu	41	7	I RUN WINDOWS TEN AND IM HAVING SAME ISSU cobra 01 9 Jan 2020, 4:21AM
Pillage participation rewards Hot about four years ago by Tim Franklin	221	11	Please see if you can help me again. Seem to be missing the Pillage prizes again. I placed somewhere in the 200`s this time. Cheers Tim Franklin 8 Jan 2020, 9:22PM
is it unfair? about four years ago by DESTRUCTION_692	31	7	breachers where given out in october bounty last year if they level 60 now and have a fleet of breachers then either they slowly growing there base as it was a login gift for bounty in october of last year you got assult cause you where playing during the time of the fleet give away ThePirateGamer 7 Jan 2020, 11:58AM
carnage about four years ago by Sitopanki	21	1	That is intentional for the Carnage. It is a base defense hull that cannot be controlled. There is a note about it on the Carnage blueprint. https://prnt.sc/qk3tbd Templar614 6 Jan 2020, 6:31PM
Alliance button about four years ago by MrsSmith	21	1	A lot of the early game training videos/pop ups have been starting to randomly pop up. I just click through them when they show up and haven't seen them again since. Templar614 6 Jan 2020, 6:27PM
battle pirates game maker about four years ago by kixeyeuser_645882090_7416_6790305	31	3	people are crying over friends list being switched off? seriously? there are other things to cry about... Lakhbir Singh 31 Dec 2019, 7:55AM
sector cooms or any message sending not working about four years ago by Julia_D4	31	1	Got the same problem, but even more.My fm points are not counted till reload. Fm taken prizes - same way. When I'm using tokens got the same problem, so i need to refresh every token used. XMat_KOTC 25 Dec 2019, 1:40PM
Spent more then 50$ in bp about four years ago by fledesma553	31	1	Same here...I think I was too sarcastic (while talking to support) when I was told that what I assumed to be a glitch was actually a "feature"...Aw well Support is as good as everything else in this game (Poor to below average). I hope the HTML rumours are actually untrue and that all that is going to happen in a couple of weeks is the game will be shut down. That would be a relief after years of foolishly expecting improvement in either gameplay or enjoyment levels :persevere: Damon Skilling 22 Dec 2019, 9:25PM
Problem about four years ago by Dave202120	11	0	Hello recentley kixeye has been giving out all of these build tokens for hulls mainly whats the point for new players and intermediate players if they dont have the hulls to build them or use the tokens i think this is unfair thanks for reading and replying Dave202120 21 Dec 2019, 9:13PM
live agent about four years ago by kixeyeuser_1371739454494_17505_811581334	21	1	You can submit a support ticket, or try the BP Discord. Some of the support folks jump in the chats on occasion. Templar614 21 Dec 2019, 5:07PM
Breechers anyone about four years ago by carson visser11	21	2	There was a fleet of Breachers that was given out at the start of the October Bounty. Offhand, you had to sign in once during the 90 days prior to the event start to be eligible for the fleet, and then sign in again once during the Bounty season to receive the fleet. Templar614 21 Dec 2019, 3:09PM
free fleets and gold Hot about four years ago by kixeyeuser_1371739454494_17505_811581334	311	9	they keep giveing me tokens and things i cant use because i dont have bp's for them kixeyeuser_1371739454494_17505_811581334 18 Dec 2019, 3:13PM
LIVE CHAT: Unmute, How? Locked about seven years ago by TomBrooklyn	31	4	To view the list of muted players in game type "/list" in the chat window. The list will pop up in the chat window and clicking on a player's name will unmute them. Closing necro thread. Templar614 18 Dec 2019, 3:09PM
lag issues with bounty about four years ago by Lakhbir Singh	41	3	It is total bad, i only play bc im total borring.. this lag cost major damage O Chopper teleport Eletric ops wont work, put in on in base go out on the 95 on nr 6 first is start show status on OW support, and when drones from hive hit OW.... NADA it just stand firring like a maniac... lol so playing from danmark even with 115 MBPS fk up all when it enter USA .. so its just the way it is for mee, clean PC, lol hahah i did try every time i do, i know i DC, but just not when, only i… Aage Jepsen 13 Dec 2019, 8:01PM
kix about four years ago by kixeyeuser_1392633385650_100001115491549	21	1	I personally did not have a problem with it allangate 11 Dec 2019, 3:52PM
Manufactering locked about four years ago by kixeyeuser_1388206204979_100007110362324	11	6	Additionally, if your OP is damaged, upgrading, or fortifying you cannot start an R&D or mega research. Templar614 11 Dec 2019, 2:51AM