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A Useful Guide on How to Take Screenshots for Tickets Pinned Locked Hot
about three years ago by CM DOOMROOSTER
1.1K
0
CM DOOMROOSTER
Hello. CyberToad made this handy guide for easily capturing and editing screenshots. While the content shows War Commander, this is a useful guide for any time you need to send in a ticket or when CS has requested more information. Enjoy! CyberToadModeratorJoined Mar 2015Posts: 3,328 Today, 1:09PMedited Today, 5:14PMHello Commanders. There has been a myriad of requests for information on how to take a screenshot and post it to the forums.    (Image) This tutorial will help you using a f…
CM DOOMROOSTER
Battle Pirates Community Support Pinned Locked Hot
about four years ago by Hyperius
3.2K
0
Hyperius
Welcome Captains, This sub-forum is here as a tool to get assistance from other players with commonly asked questions and issues. You can also post ticket numbers you have received from Kixeye Support that you feel require additional assistance on. General guidelines for Community Support - Please use a descriptive thread title. ("WTF" is an example of a poorly worded thread title.)- Please be civil. We are all gamers, and as such know the frustrations that come with in-game issues.…
Hyperius
Community Support Archive Pinned Locked Hot
about four years ago by Hyperius
1.2K
0
Hyperius
Greetings Captains, To maintain a fluid and efficient forum experience, I have condensed many of the useful threads full of information in an organized list below. If you feel that a thread should be added to the list, feel free to contact the Battle Pirates Community Team via private message to suggest it. Gameplay FAQ - KIXEYE CS Blicero Frequently Reported Bugs - KIXEYE CS Blicero Known Comms Issues & How to Solve - KIXEYE CS Blicero Guide to Basic Troubleshooting for Common Perform…
Hyperius
Support changes Pinned Locked Hot Kixeye
about four years ago by DESTRO
21.3K
0
DESTRO
Dear players, We've made changes to provide a higher premium level of support for our paying players. As part of this change, we are redefining service levels for our more established games, Battle Pirates and War Commander. Going forward, if you've been playing the game for more than 60 days and have spent less than $50 in the game to date, you will not have access to live premium customer support.  Players without access to ticket support will continue to have access to the KIXEYE forums, Hel…
DESTRO
tickets and respond from "KIXEYE representative"
Friday evening by mattheusD
54
5
PChicken
i think the game has come to an end just finished the breacher camp but will not let me upgrade not got the kits so why did i do all that work ???? camps are as bad as the raid time to drop battle pirates nothing working 
PChicken
CANNOT RAISE A TICKET!!
about three weeks ago by Lloyd Fernandes
31
5
Stanooo
(Quote) 
well that just show kix do not want to help thats well over $150, I know I have spent over $50 but kix will not show me my account to prove it at least facebook keep records. Good luck I hope they let you now..
Stanooo
kix must be waiting till raids done to answer tickets Locked
Thursday evening by THE-ORIGINAL-TOOL
31
2
THE-ORIGINAL-TOOL
(Quote) 
I think your wrong but what do i know right lol
THE-ORIGINAL-TOOL
Treasure Chests
Wednesday night by david.lobb.988
1
2
david.lobb.988
Thank You
david.lobb.988
Flash Issues
Wednesday afternoon by Killer_Ken_Official
96
5
Laredo
If you play via chrome, it has a 'flash' type enabler built in.
Laredo
unable to accept new players to alliance
Wednesday afternoon by David Brewer71
1
0
David Brewer71
ok guys i need some help..im the leader of my alliance (and im not new to this).. and i had someone send me a invite to join..i have a message from him and when i click his name it says ..request to join..  the accept or decline is not there.. i have never seen this before..since this happened yesterday i sent a invitation to somebody who wants to join and they have the same issue on they'er end..now since the invites have been sent i can not send them another ..it just goes to they'er messages…
David Brewer71
Can tickets be answered sooner than waiting 4 days?
about a week ago by VENENO330
11
1
CRIM-REAPER
ive one 11days and waiting
CRIM-REAPER
Flash issue
about two weeks ago by Stuart45695
11
0
Stuart45695
Every time i enter my base the game exits fullscreen,but worse still when i hit a base pvp it exits fullscreen AND zooms in.I have given permission etc but the problem still occurs,does anyone have any suggestions as its only BP that im having this issue with.Thx
Stuart45695
New Skins for Prae
about two weeks ago by swagger4life
11
3
swagger4life
ok thanks
swagger4life
BP HQ App
about two months ago by Randyjr002
22
2
Randyjr002
i cant get the app to let me relog on my Ipod wich is what i am using it on but i thik there is another problem. the site explaning app says Version 4.31 is out and appl devise only show upto Version 4.12 it appears that the apple version was not update when the Andriod version was please help there is no update i can find for it 
Randyjr002
stuck when i attack opponent and gone
about three weeks ago by Sorin MC
12
0
Sorin MC
hello everyone . after i attack a opponent , he gone and my fleet stuck inside , how is possible? (Image)  i 
Sorin MC
Purchased gold to send to a friend . Friend never received it .
about a month ago by Luvtatas
21
2
tyler1289
(Quote) 
try discord and speak to korben or one of the cs team 
tyler1289
Drac bases in sector 7
about a month ago by Yamato
21
2
Templar614
Not all problems are created equal. Some things are far easier to fix than others. First the cause needs to be identified in order to figure out how to fix it. Where as point distribution in a target is something that has existed in the game for years. They are well aware of the SSRB issue in some sectors. I am currently residing in one of the broken sectors, and what I have been doing is bookmarking other active sectors and going there to hit their SSRBs.
Templar614
is this month that a ship buys, don't get the ship but the money is from my bank account
about a month ago by kixeyeuser_645882090_7416_6790305
41
8
Lakhbir Singh
(Quote) 
which is what i said the first time..lol
Lakhbir Singh
Lag keeps spending my **** gold on instant repairs!!!
about a month ago by jason.hite.549
11
2
jason.hite.549
Really....well every other token in the game asks you if you are trying to spend it....Why not the ones I pay for...Sikh your answer....
jason.hite.549
901 goof!
about a month ago by Doug_B187
31
3
Dreaded
You have gotten better at posting (7).
Dreaded
Firing Speed vs Rocket Reload
about a month ago by X7ALPHA
21
3
X7ALPHA
(Quote) 
Thanks for that clarification, that really helps. But did you mean 3 divided by 4.75?
X7ALPHA
Best defender fleet at this time.
about a month ago by Black John Gash
22
2
suck-ma-stump
(Quote) 
dont think anyone gonna share there info you got more chance of riding a unicorn ......go hit some 500 cookie bases take some screenshots then hit some 400 cookie bases take some more screenshots then have a look at them and at what you have and get cracking in base planner ... its about the best advice i can give you 
suck-ma-stump
Account suspention
about a month ago by rayalex
81
3
Laredo
(Quote) 
You'll need to contact CS, this can't and won't be handled in forums.
Laredo
Pillage - Prizes not showing up in Token Inventory
about a month ago by LEAD_WEIGHT
1
0
LEAD_WEIGHT
I see that hydro-atomizer nozzel says I have five from pillage and I 
know I added one to a ship, but says I added two? I am still refitting 
that ship. Same with Saturn upgrade tokens so far that is what i have 
found.(Image)
LEAD_WEIGHT
Played since 2 months after release and missing badges from year 1-7
about a month ago by Brett Mabe
21
2
Brett Mabe
(Quote) yes i used that for a decent head start on my rebuild, i just feel a bit cheated out of things i should have had for a long time now.
Brett Mabe
Supressor/Scoundrel
about two months ago by ralph.moore.79
51
5
TomBrooklyn
Any other opinions, or usefulness found for the Suppressor?
TomBrooklyn
title.to.topic
about a month ago by volhunter
11
0
volhunter
i.need.to.see.if.if.there.a.better.chance.that.that.i.can.better.chance.at.winning.subjectors.tokens.ihave.been.sick.for.at.least.a.couple.ofof.weeks
volhunter
Game chat
about a month ago by Evil_Scotsman
1
0
Evil_Scotsman
My game chat not working..everything else ok...also no chat ban ??
Evil_Scotsman
missing gold
about a month ago by hans.vanrumpt.9
11
1
LtlDisgruntledNoob
That would be a for sure support ticket and not a forum discussion....
LtlDisgruntledNoob
Didn't get Mastery Prizes for 1d Rock and Arch tokens in Test of Courage...
about a month ago by jgrtmp3
11
0
jgrtmp3
Didn't get Mastery Prizes for 1d Rock and Arch tokens in Test of Courage... I've gone through Mastery Prize 3 times and will do 4th at midnight. I know I'm getting the UpGrade Kits because it wants to go ahead with Upgrade process in shipyard, so kits must have been obtained as prizes. Already had 1 day Arch Nem UpGrade token. Should have gotten 3 more and 3x 1 day Rock Saturn UpGrade tokens. Will get 4th Mastery later tonight. Please help cause I need to use them all before next RAID starts. …
jgrtmp3
Research & development objective 15 "locked"????
about a month ago by kixeyeuser_1388206204979_100007110362324
1
4
Templar614
(Quote) 
Have you researched lvl 14?
Templar614
trying to lunch fleets
about a month ago by mark.dorricott1
21
4
Templar614
What does the SOS screen say towards the bottom? There should be some description of what the issue is.
Templar614
Problems connecting via Steam.
about a month ago by House_Harkonnen
11
2
House_Harkonnen
Steam issue seems to be fixed now, thx.
House_Harkonnen
Viewing Mega Ship Causes BP Crashes
about a month ago by TomBrooklyn
11
0
TomBrooklyn
Having trouble working on Mega Ship because BP crashes a lot when I go into Mega view.    Usually occurs upon looking at second turret.     If I only open one turret, crash doesn't usually occur.
TomBrooklyn