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A Useful Guide on How to Take Screenshots for Tickets Pinned Locked Hot
about three years ago by CM DOOMROOSTER
1.1K
0
CM DOOMROOSTER
Hello. CyberToad made this handy guide for easily capturing and editing screenshots. While the content shows War Commander, this is a useful guide for any time you need to send in a ticket or when CS has requested more information. Enjoy! CyberToadModeratorJoined Mar 2015Posts: 3,328 Today, 1:09PMedited Today, 5:14PMHello Commanders. There has been a myriad of requests for information on how to take a screenshot and post it to the forums.    (Image) This tutorial will help you using a f…
CM DOOMROOSTER
Battle Pirates Community Support Pinned Locked Hot
about four years ago by Hyperius
3.2K
0
Hyperius
Welcome Captains, This sub-forum is here as a tool to get assistance from other players with commonly asked questions and issues. You can also post ticket numbers you have received from Kixeye Support that you feel require additional assistance on. General guidelines for Community Support - Please use a descriptive thread title. ("WTF" is an example of a poorly worded thread title.)- Please be civil. We are all gamers, and as such know the frustrations that come with in-game issues.…
Hyperius
Community Support Archive Pinned Locked Hot
about four years ago by Hyperius
1.2K
0
Hyperius
Greetings Captains, To maintain a fluid and efficient forum experience, I have condensed many of the useful threads full of information in an organized list below. If you feel that a thread should be added to the list, feel free to contact the Battle Pirates Community Team via private message to suggest it. Gameplay FAQ - KIXEYE CS Blicero Frequently Reported Bugs - KIXEYE CS Blicero Known Comms Issues & How to Solve - KIXEYE CS Blicero Guide to Basic Troubleshooting for Common Perform…
Hyperius
Support changes Pinned Locked Hot Kixeye
about five years ago by DESTRO
21.3K
0
DESTRO
Dear players, We've made changes to provide a higher premium level of support for our paying players. As part of this change, we are redefining service levels for our more established games, Battle Pirates and War Commander. Going forward, if you've been playing the game for more than 60 days and have spent less than $50 in the game to date, you will not have access to live premium customer support.  Players without access to ticket support will continue to have access to the KIXEYE forums, Hel…
DESTRO
R&D Research Garrison Objectives
about three weeks ago by Zika Brennan
43
6
Templar614
The R&D requirements calling for low level Research Garrison targets have all been updated. You should be able to go out and attack the Skirmish section of an SSRB to fulfill the objective requirements if you have not done so already.
Templar614
Buy 2st buildstructure for 60dollar but dont get it
about two weeks ago by swedisharmy
13
1
Templar614
You will need to submit a support ticket.  I removed your name and email address from your post as a general safety precaution.
Templar614
kix fleets
Wednesday morning by randy.daigneault
8
1
Templar614
Most of the fleets that are given out require you to sign into the game during a set time period. If you did not sign in during that period you won't qualify for the fleets. If you did log in and did not receive them you will need to submit a support ticket.
Templar614
Rocket Launch Pad
Wednesday afternoon by Abbeast21
10
2
Templar614
You cannot scrap the Launch Pad. The ability to do so was removed 3-4 years ago I think.
Templar614
attack confirmation window
Thursday afternoon by gatto88
7
1
Templar614
There is no way for you to turn it on once it has been turned off. You can try submitting a ticket and seeing if support can turn it back on for you.
Templar614
My gold vanished after update
about two weeks ago by kingtide
12
1
kingtide
Many thanks to the new MOD that assisted me ... getting in touch with Customer Services to update my account status that did indeed qualify for support...Tickets can now be submitted & have 1 in for the vanished gold after the last update which switched my flash option  to HTML5 when i logged in. i believe this was the cause of many bugs that made the game unplayable in that mode & the culprit of vanished gold.
kingtide
Cant load saved ship designs
about two weeks ago by Lanceisawesome
12
2
Lanceisawesome
Thanks
Lanceisawesome
walls
about two weeks ago by homan18
15
3
Yabanut
did them in batches, working from south to north, gave me double res in wh's, but was boring.......lol
Yabanut
Ticket solved instantly ??
about a month ago by frederik.christiansen.986
97
8
Lizard_Man
(Quote)
Lizard_Man
can not send a ticket
about a month ago by WAR-GAMES
20
3
Lizard_Man
fixed
Lizard_Man
Shockwaves and Building Damage
about three weeks ago by White_Wolf_Six
12
2
White_Wolf_Six
Thank you very much for the response!
White_Wolf_Six
Death Grip Invincible Base Turrets
about four months ago by jack.myers.927758
38
5
Yo-ho-hohan
Still not fixed.  Even the praets don't scare them.
Yo-ho-hohan
No ticket link
about a month ago by iwannabeBob
25
4
Lizard007
it won't let me sign in with armorgames.com login information 
Lizard007
account problem
about a month ago by mactac1
24
6
Lizard007
i started playing BP on armorgames.com , how do u send a ticket ( yes i spend money every month) as i can't import my game as you can if you play on facebook 
Lizard007
anyone having problems with repair time not being right
about three weeks ago by WAR-GAMES
6
0
WAR-GAMES
I have been running  grease monkey and repairing on map about 5 or 6 coin i dock my fleet and a lot of my coin was gone i check my fleet and with out grease monkey running i said 7 minute repair but when i started it it was 14 minutes just was  one ship with no armor. why did it say 7 minutes and then say 14 minutes when running (Image)
WAR-GAMES
BPHQ app help
about three weeks ago by iDabinI
10
1
Laredo
The app is linked through FB, without a FB account you can't use the app.
Laredo
repair glitch coins when log in base repair auto
about three weeks ago by dan miller 3831
27
0
dan miller 3831
game auto repairing and stealing coins when log on 100% damage . 
dan miller 3831
Can't get to 50 crews
about a month ago by GrandSlam
53
7
GrandSlam
In case anyone else has this issue, I submitted a ticket and the issue is now resolved. Apparently an invisible crew had to be deleted.
GrandSlam
Emp Overload
about a month ago by mike.kessler.92
29
5
mike.kessler.92
Thanks, thought I was going nuts. They out to label it that way. Now I gotta play catch up.
mike.kessler.92
Which operating system works best...
about a month ago by Chupp62
50
5
mike.kessler.92
I used linex about 20 years ago. A bunch of my programs didnt like it so I stuck with windows. At least I know its more comparable then it use to be. I might have to try it again.
mike.kessler.92
2 shipyard
about a month ago by kixeyeuser_1380985480728_24459_2117405885
7
2
Templar614
As mentioned above, you can have one of the normal shipyards. (Greenish brown) (Image) (Image) (Image) And one of the Conquest Shipyards. (red) (Image) Beyond that, if you suspect someone is cheating, report them.
Templar614
KIXEYE - RE- A BATTLE PIRATES PROFILE GLITCH! HELP.
about a month ago by Rick Baker
27
3
DEMON1947
You will need to start a new account, Send a ticket on the new account with your player ID# of your account you have the glitch on. And a E-mail address they can reach you at. Then they can fix your glitch. 
DEMON1947
No free fleets
about a month ago by kixeyeuser_1380985480728_24459_2117405885
13
2
kixeyeuser_1380985480728_24459_2117405885
Thanks sooo much
kixeyeuser_1380985480728_24459_2117405885
Using Build Tokens for Refits
about a month ago by Remy D Marquis
11
2
Remy D Marquis
Got it, thanks :smile:
Remy D Marquis
Can't login
about five years ago by ShadowTAF
7
1
cliff.gridley
why did google quit working with your update
cliff.gridley
judgement day camp
about a month ago by Brian Little
29
1
DimWit123
Kixeye tells us right on the campaign menu "SIEGE CAMPAIGN ONLY" and suggest a Tier 8.5 fleet to do it with (Dragoons w/ Flag). You use a Tier 7 Garrison fleet. Can you see the problem here?
DimWit123
Free Fleet
about a month ago by Judgement
51
4
Templar614
The Riot fleet was given to everyone just for signing in during the week of the raid. I would suggest checking your dock to see if you just missed the pop up, which is a common occurrence with the gift fleets. If after checking your dock you still cannot find the fleet, you will need to submit a ticket as support will be the only ones capable of adding the fleet to your account.
Templar614
can not see private messags
about a month ago by oden2219
11
1
Templar614
The alliance blast messages are not viewable in HTML5 currently. The team is aware of the issue and it is on the list of things to fix. The work around is to load the game back in flash and read it there.
Templar614
bastion sea wall
about a month ago by policeincharge
58
5
Templar614
(Quote) 
The Bastion is a trap that gets equipped to a Portal in the trap slot. It requires a lot of power to equip and currently can only fit on a lvl 3 Portal.
Templar614
HTML5 what a joke wont even load
about two months ago by greywolf2
26
3
mike.kessler.92
Check your pc ram usage, you might be running out my 8 gig worked great on flash but I run out with html5. Can you say memory leak or maybe its a memory hog.
mike.kessler.92