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A Useful Guide on How to Take Screenshots for Tickets Pinned Locked Hot
about four years ago by CM DOOMROOSTER
1.2K
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CM DOOMROOSTER
Hello. CyberToad made this handy guide for easily capturing and editing screenshots. While the content shows War Commander, this is a useful guide for any time you need to send in a ticket or when CS has requested more information. Enjoy! CyberToadModeratorJoined Mar 2015Posts: 3,328 Today, 1:09PMedited Today, 5:14PMHello Commanders. There has been a myriad of requests for information on how to take a screenshot and post it to the forums.    This tutorial will help you using a free app…
CM DOOMROOSTER
Battle Pirates Community Support Pinned Locked Hot
about five years ago by Hyperius
3.4K
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Hyperius
Welcome Captains, This sub-forum is here as a tool to get assistance from other players with commonly asked questions and issues. You can also post ticket numbers you have received from Kixeye Support that you feel require additional assistance on. General guidelines for Community Support - Please use a descriptive thread title. ("WTF" is an example of a poorly worded thread title.)- Please be civil. We are all gamers, and as such know the frustrations that come with in-game issues.…
Hyperius
Community Support Archive Pinned Locked Hot
about five years ago by Hyperius
1.2K
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Hyperius
Greetings Captains, To maintain a fluid and efficient forum experience, I have condensed many of the useful threads full of information in an organized list below. If you feel that a thread should be added to the list, feel free to contact the Battle Pirates Community Team via private message to suggest it. Gameplay FAQ - KIXEYE CS Blicero Frequently Reported Bugs - KIXEYE CS Blicero Known Comms Issues & How to Solve - KIXEYE CS Blicero Guide to Basic Troubleshooting for Common Perform…
Hyperius
Support changes Pinned Locked Hot Kixeye
about six years ago by DESTRO
21.4K
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DESTRO
Dear players, We've made changes to provide a higher premium level of support for our paying players. As part of this change, we are redefining service levels for our more established games, Battle Pirates and War Commander. Going forward, if you've been playing the game for more than 60 days and have spent less than $50 in the game to date, you will not have access to live premium customer support.  Players without access to ticket support will continue to have access to the KIXEYE forums, Hel…
DESTRO
Introduction to Siege Campaign
Tuesday morning by SavageBOYyy1
32
5
Peter Gordon
kix i think you  should give all the new starts the dragoons fleet so we can do that camp thank you 
Peter Gordon
Base planner broke?
about three weeks ago by Zika Brennan
22
3
thayden
When I try to go to base planner, I get a blank screen and game freezes. Please help.
thayden
API Access
Wednesday morning by LesBear
9
0
LesBear
HelloCan we get api access to make members and alliance pages? Thanks in advanceLesBear
LesBear
Does "Building Damage" include turrets?
Tuesday morning by kixeyeuser_1375638670768_6134_1421028656
6
1
KrisK
Yes, turrets are included in that stat. The only thing that is excluded is walls.
KrisK
Mega Atrophy Engine
about a week ago by Biggus6
30
2
Biggus6
Thank you
Biggus6
How is it possible? My OutPost and a warehouse are still alive, but the attacker won the battle
about a week ago by trucutu
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trucutu
Is the second time, its a bug?,  is he a cheater ?
trucutu
Can't submit a ticket
about six months ago by Jerry Ragan
117
12
Illyanna1492
seems i still can not  send in a  ticket. (spent 99.98 a week ago)   issue   with the  vxp  first  2  hits  got no vxp at all and i  used  gold to  repair fleet.  Can i be compensated  for this? and  can  someone   get  game so i can send  tickets please?
Illyanna1492
Game has programmed losses into software
about three weeks ago by Ed Gormanly
74
1
ShadowGhost
if the 812 was like the 913 it had ships outside of the battle area waiting to come into play.  I cannot speak to the 812, but I know this of the 913.
ShadowGhost
Gladius best build
about three weeks ago by Thunder Snow
24
0
Thunder Snow
I can't do anything with Gladius.  On Harlock's Vanguard.  Guns are not fast enough and the bases seem protected from them.  I Tried with a Rocket build with no luck with Twinfires.  BTW how do I know I have Dragon's breath for them it says it needs?  I could not find it on the blueprints.  Thanks
Thunder Snow
don't start
about eleven months ago by kixeyeuser_645882090_7416_6790305
28
3
kixeyeuser_645882090_7416_6790305
FM now my hit 1 from 154 + 1from 156 draconcian cyber corp don't even get my 500 points damn
kixeyeuser_645882090_7416_6790305
whats up with this three tags on a warehouse
about three weeks ago by WAR-GAMES
19
0
WAR-GAMES
i was looking at a base and it has 3 tages on warehouse 
WAR-GAMES
Not a Good way to begin The Raid
about three weeks ago by T-REX_NRNS
23
0
T-REX_NRNS
I bring out the Ronin fleet, crash. while refreshing , the ronin fleet by itself attacks a 913 and gets destroyed before I sign back in. Like whats up with that?
T-REX_NRNS
Fleets on sale
about three weeks ago by Notherjack
5
0
Notherjack
Can somebody please tell me what Kixeye is thinking? I'm struggling with fleets after jumping back into the game and don't have ronins yet. They just offered them for a decent sale price just in time for the raid. Great! They're even kicking in an instant upgrade to a level 15 dock. Sounds good right? The weight limit on my lvl 15 dock is 200K tons. A full fleet of ronins is 317K tons. So I can float 3 ronins. I wonder how I'm going to do in the targets with 60% of a fleet. I can't even fit a f…
Notherjack
How can I reset my account? Hot
about eight years ago by bobb7543
4.6K
6
RoadDawgg13
Can anyone help me either contact support or help me get my account back? my fb account has been banned and IDK why, I havent been on in a while. Please help
RoadDawgg13
New fleets in an old dock
about a month ago by Notherjack
13
0
Notherjack
I jumped back in and started playing again after a couple of years off and was pleased to get all these great fleets since my old favorites were now bathtub toys. I'm now very frustrated because most of the new fleets I can only put 2 or 3 in a fleet due to my lvl 15 dock. Ok no problem I'll upgrade my dock...oh wait I'll have to upgrade the OP first...no I'll have to upgrade the War academy. So now I've got at least a week of looking at these fleets that are of limited use because my War Acade…
Notherjack
HT trans formers
about a month ago by ross.l
25
5
ross.l
I have reached the limit then.
ross.l
Subbases "locked" most of the time!
about a month ago by kixeyeuser_1388206204979_100007110362324
11
2
Johnny Kirkland
Also, the lvl 200 cargo's are always located around Relay towers, and most peeps in sect are willing to help you find them.
Johnny Kirkland
Next Raid Cycle
about a month ago by keith.herbert.739
36
1
matty b 71
siege looking at pillage new engine and launcher 
matty b 71
sectors
about a month ago by ph1l
34
5
ph1l
If you look on the leader board you will see lots of players from different sectors click on them and you should get the option to bookmark then you can jump to that point.
ph1l
Disappearing Limited Blueprints
about a month ago by keith.herbert.739
25
0
keith.herbert.739
I have a Photon ECM in for a refit to change over Strobe Missiles to Backlight Missiles. I have used this fleet for many weeks, witha few hours to go to completion of my refit I am missing 1 x Penetrative Battery 11 and at least 2 x Backlight Missiles. This also happened in the January raid,when I was refitting my Ronins. I had 1 x Bushido Battery, 1 x Kenjitsu, 1 x Shikoro dissappear. On checking my inventory in regards to thhe Penetrative Battery 11,it shows 5 built of which i did have and ha…
keith.herbert.739
cant get chat to work
about a month ago by the bomb ss
2
0
the bomb ss
its been many years since ive played, so much has changed, and i have forgotten even more. for the life of me, i cant seem to communicate in game chat with my sector. can anyone help an OG getting back into things out?
the bomb ss
Back after 4 years away, but have not got fleets
about a month ago by Boogaloo02
24
7
Boogaloo02
Edster.   its  ok .   he   will probably not  return to game then  as there is not much fun in game  getting  cargos and res to something you  cant build.    So i dont see any  chances of many of the old who gave up will return to game  :-(  it is a   shame  as it looks like the  game is on the  way  back  to be  the  same fun as it was in the  old days.   And i am sure   he  will not use $ 50 to buy gold to get an answer on a  ticket.  I  just feel sad i got  him  convinced that the game was f…
Boogaloo02
need help
about a month ago by caved
32
0
caved
how do i get solar reinforcement panels anyone help
caved
Survey
about a month ago by blackeyed-pete
22
1
KrisK
That counter you see on the forums shows how many people are logged into the website; it doesn't account for the people who play on Facebook, Armor Games, or Google Plus. I do agree content needs to slow down a bit.
KrisK
Purchased three Ronins, @ X1 and they were NOT EVEN U1, let alone X1~!!!!
about a month ago by Linda_K73
32
3
Linda_K73

 OH, I'm well aware of that CRAP!!!!!!!  No NOOB on this end....THIS is EXACTLY why I stopped playing a long time ago...I guess once a duck, always a duck!!!!!!!!!!!!  That is, until a lawyer sends them a letter, then the duck turns into a nice old grand-mother ;-)   Must be a lot of this they have to answer to since I've got a ticket in that hasn't even had ANYTHING done in the last two days - go figure.....
Linda_K73
portals
about a month ago by oneidandn
12
1
Linda_K73
You can't, you have to set them in place while in PLAY MODE;  THEN, you can enter base planner and re-do your base.  It's one of those things that Glitch-eye has "conveniently" forgotten about while the players suffer.  Just another reason this game has gone from 500 sectors that were all full of players, down to what, 99 sectors~??!!!!!?? I'd suggest you use base planner to move all of the other stuff out of the road, manually change the gates and place them "where ever" y…
Linda_K73
How to get upgrade kits
about a month ago by kixeyeuser_1388206204979_100007110362324
13
1
KrisK
They are usually available in raids, Pillage, and Bounty.  We have a raid starting later today, so you should be able to snag some.
KrisK
question about Relocate. ??
about a month ago by Boogaloo02
11
5
Duch-Kill

it seems to me its not that hard to get back together first start a ally then become member  then you can jump to your ally members .
Duch-Kill
Can't submit a ticket or get support
about five months ago by IronBuffalo
62
15
KrisK

Free coins weren't available in December unless you won that month's contest.
KrisK
HOW TO GET SHIP OUT OF STORAGE
about two months ago by kixeyeuser_1388206204979_100007110362324
11
3
Xevian
If you maximize dock to level 16 and War Academy to 20 you can have a max ship storage in dock of 130 ships, max storage is 110 ships.  You don't need all the kix free fleets unless you don't have your Praetorians or Everests built or upgraded.  Usually the duplicate fleets for me become resources as I scrap them right before a ship build to overfill the warehouses (max capacity on overfill is 2 billion of each, not including uranium, base parts, or titanium).
Xevian