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A Useful Guide on How to Take Screenshots for Tickets Pinned Locked Hot
about four years ago by CM DOOMROOSTER
1.2K
0
CM DOOMROOSTER
Hello. CyberToad made this handy guide for easily capturing and editing screenshots. While the content shows War Commander, this is a useful guide for any time you need to send in a ticket or when CS has requested more information. Enjoy! CyberToadModeratorJoined Mar 2015Posts: 3,328 Today, 1:09PMedited Today, 5:14PMHello Commanders. There has been a myriad of requests for information on how to take a screenshot and post it to the forums.    (Image) This tutorial will help you using a f…
CM DOOMROOSTER
Battle Pirates Community Support Pinned Locked Hot
about five years ago by Hyperius
3.3K
0
Hyperius
Welcome Captains, This sub-forum is here as a tool to get assistance from other players with commonly asked questions and issues. You can also post ticket numbers you have received from Kixeye Support that you feel require additional assistance on. General guidelines for Community Support - Please use a descriptive thread title. ("WTF" is an example of a poorly worded thread title.)- Please be civil. We are all gamers, and as such know the frustrations that come with in-game issues.…
Hyperius
Community Support Archive Pinned Locked Hot
about five years ago by Hyperius
1.2K
0
Hyperius
Greetings Captains, To maintain a fluid and efficient forum experience, I have condensed many of the useful threads full of information in an organized list below. If you feel that a thread should be added to the list, feel free to contact the Battle Pirates Community Team via private message to suggest it. Gameplay FAQ - KIXEYE CS Blicero Frequently Reported Bugs - KIXEYE CS Blicero Known Comms Issues & How to Solve - KIXEYE CS Blicero Guide to Basic Troubleshooting for Common Perform…
Hyperius
Support changes Pinned Locked Hot Kixeye
about five years ago by DESTRO
21.4K
0
DESTRO
Dear players, We've made changes to provide a higher premium level of support for our paying players. As part of this change, we are redefining service levels for our more established games, Battle Pirates and War Commander. Going forward, if you've been playing the game for more than 60 days and have spent less than $50 in the game to date, you will not have access to live premium customer support.  Players without access to ticket support will continue to have access to the KIXEYE forums, Hel…
DESTRO
Out leveled.
yesterday around 3pm by Kyra de Hond
33
3
KrisK
If I'm not mistaken, there is an official restriction in place that doesn't go away until you hit level 80. I'm level 105 and can't hit anyone below 80.  Report that person through the Support system here: KIXEYE - Player Report
KrisK
MEGA SHIP
about a month ago by ian.garman.9
25
4
ricka114
simple question when i view my mega ship always starboard bow aspect how can I rotate it to upgrade/refit the port quarter weapon/module ( left rear)
ricka114
Can't submit a ticket or get support
about two months ago by IronBuffalo
18
5
jazzy05
doing the blood frenzy camp mastery round 1 of 4 didn't even acknowledge where done first round even after refreshing it uughhh. fix your issues. I can't even submit a ticket so yeah had a alliance member help with camp and it didn't even give me the tokens and shards or build tokens mastery round not working correctly. kix fix this non sense !!!! 
jazzy05
Can't submit a ticket
about two months ago by Jerry Ragan
62
7
jazzy05
doing the blood frenzy camp mastery round 1 of 4 didn't even acknowledge where done first round even after refreshing it uughhh. fix your issues. I can't even submit a ticket so yeah had a alliance member help with camp and it didn't even give me the tokens and shards or build tokens mastery round not working correctly. kix fix this non sense !!!! 
jazzy05
Illegal Building, before update no happen
about two months ago by Tjoaputra Tjoapoetra
18
3
Tjoaputra Tjoapoetra
Friday Nov 20 2020, 15:20 I got ilegal Build in HTML5 while in Flash no, someone pls Help in HTML5 until no ot ilegal building.(new open since yesterday in HTML5) Thank-you
Tjoaputra Tjoapoetra
HTML issues
about three weeks ago by MACAKS
22
2
mini- fker123456789
HTML A PILE OF POO ONE THINKS LOL SO MANY GLITCHES 
mini- fker123456789
Base overwritten
about two weeks ago by System
15
4
CS_Hank
Hi there.   If you have not submitted a ticket already, please do so. I have had a brief look at this account and would like to discuss things further in a ticket. 
CS_Hank
Upgrade tokens
about two weeks ago by ben.england.1276
9
1
The Qing
(Quote) 
Pretty sure the game warns you that upgrade kits are not refundable before you start it. You could submit a ticket if you are able to.
The Qing
Cannot Redeem Token
about two years ago by System
18
6
Templar614
(Quote) 
Which tokens are you having issues with? And are you trying to use them on a ship with the exact same name?
Templar614
how long do you have to kill a base
about three weeks ago by kixeyeuser_1387875898846_1085155796
12
4
Laredo
(Quote) 
The 6min would be the time for the base hit with the 1 min demo squad crew.  The 11sec would be part of the countdown timer.
Laredo
Firing arcs
about three weeks ago by mark.j.recker
14
3
Templar614
Firing arcs are currently limited to heavy turrets. So Aftermath and Distortion Launchers are not heavy turrets, and have a 360° firing arc. It has been requested a few times for all heavy turrets to show the range in the stat block or on the blueprint, but until that happens, this is what they look like. Armageddon/Hellmouth/Mongoose all have an identical arc and that 60° has been confirmed. Chimera - 30° - it looks to be the same as the Downburst, which is known to be 30°. Decimator - 70° -…
Templar614
battle bug
about a month ago by Terry Charlton
16
5
Terry Charlton
I have been using hardware acceleration with all of these problems and some others which are now coming to light. The range rings are not showing the colour indicator for battle does not show the colours of damage show in the bottom right menu are messed up the gold on gold when running with a crew the list goes on. The timer problem is still there no matter what I do. 
Terry Charlton
Hulls
about three weeks ago by paul.brazier.37
15
1
Templar614
If your Shipyard is actively building/refitting/upgrading a ship, loading a saved build will just overlay it on top of what ever hull type is currently being worked on. I assume this is what you are referring to? It is a known issue, but has been around for a while, so it is either complicated or not very high on the priority list.
Templar614
Base Hitting level cap needs changes
about three weeks ago by LOOKWHATIDIDNOW
12
2
Templar614
Personally, I don't think restructuring the level hitting system will solve anything. It is like treating the symptoms instead of the cause. The current level system is simply a measure of how many resources have come and gone through your base. It has no real correlation between what tech you have or what your PvP skills actually are. I think the system as a whole needs an overhaul to be something more dynamic.
Templar614
lost gold
about three weeks ago by dave.suhl1
2
2
dave.suhl1
thanks
dave.suhl1
base colour has changed without me doing anything, and left me seeing red.
about a month ago by david.hankinson.14
22
5
KrisK
I did a quick google search and it's not quite that many. Red-green color vision defects are the most common form of color vision deficiency. This condition affects males much more often than females. Among populations with Northern European ancestry, it occurs in about 1 in 12 males and 1 in 200 females.Aug 18, 2020
KrisK
My account was suspenned Locked
about a month ago by Temon Nagabonar
22
1
MillionDlrBil
I've passed this information up and I'm closing this thread.  To appeal a suspension there is a ticket appeals process, please follow the correct process to have your account looked into. 
MillionDlrBil
Conq-yard and blueprints
about a month ago by SiR-Sall
1
2
SiR-Sall
Ok  thx The Qing ! ;)
SiR-Sall
Harassment
about a month ago by eandj1962
37
9
NainMalefele
.....
NainMalefele
game wont load Hot
about six years ago by Sean_P601
92
19
ken.quillen
I haven't been able to get on since Oct 5th update
ken.quillen
Hovering over Deadbolt Scattergun in shipyard freezes the game
about a month ago by UNcoilED
1
2
UNcoilED
(Quote) 
Fixed now, thanks.
UNcoilED
Can't change email because old email is not active
about a year ago by Mang_Dodoxxx060300
61
8
Templar614
(Quote) 
In this scenario you will probably need to join the BP discord and chat with support there. There is a link to the discord here: https://www.kixeye.com/forum/discussion/744289
Templar614
white ring Locked
about a month ago by Terry Udell
11
1
Templar614
Closing this thread since your other one has traffic on it. https://www.kixeye.com/forum/discussion/777270
Templar614
Bugs
about seven months ago by James-Paul Orr-Easdon
92
12
danstep
I haven't been able to log in to play using HTML5 OR Flash Player for over 24 hours 10/8/20 11:00pm til 11:00pm 10/9/20. I tried getting in through Facebook and also through KIXEYE, neither works. The program seems to start the different hulls appear then they just lock up; refresh doesn't work either. Does anyone else have trouble playing or getting into the game?
danstep
sector points
about a month ago by mike.ensslin
3
1
KrisK
What color was your sector in when you noticed this?  Don't forget, if you are in orange, points stop making a difference, and the number of points vary by target.
KrisK
Kixeye how about some upgrade tokens for Punisher MK-II
about a month ago by WAR-GAMES
1
0
WAR-GAMES
been waiting to finish my last two Punisher MK-II need upgrade tokens so I can build them quick there has not been any in Raid, Bounty, Pillage or champaigns  atleast that I've seen. I think I seen upgrade kits and VXP but no Upgrade build tokens How about putting a few in Pillage
WAR-GAMES
facebook removed battlepirates?
about two months ago by roadrunnericu
41
2
Fred Jones40
can be resolved by roll back Chrome Browser to a previous version works on Facebook then 
Fred Jones40
HDML5 and key strokes
about two months ago by Moza
47
1
KrisK
I've had this happen too, but for me, it's only been a minor problem.  Whenever I do it, that happens, but my up arrow still selects all my ships, and down still stops them.
KrisK
lost base
about two months ago by System
1
3
CM_Ghillie
Following up with CS on this. :)
CM_Ghillie
Spillet er låst
about two months ago by Brian Rasmussen
1
1
Templar614
Do you get an error message of any kind when you try to go to the map or in to base planner? Får du en fejlmeddelelse af nogen art, når du prøver at gå til kortet eller ind til basisplanlæggeren?
Templar614