Community Support

This is NOT the forum for War Commander web. For that forum, go here: https://www.kixeye.com/forum/categories/war-commander

War Commander: Rogue Assault is a new mobile title from KIXEYE. Any topics created that are not about WC:RA will be moved to the appropriate forum.

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How To: Submit a Support Ticket Pinned Locked Hot about five years ago by CM Scarlett	1.5K	0	Greetings, Commanders! If you run into any trouble with War Commander: Rogue Assault, you many need to submit a ticket to Customer Support. The easiest way to contact support is through the in-game support option. Just tap your avatar in the top left, hit settings, and tap "SUPPORT." If you are unable to enter the game, you can contact support from any computer at https://kixeye.helpshift.com/a/war-commander-rogue-assault/ Please also keep the following best practices in mind: * Al… CM Scarlett 14 May 2016, 12:09AM
The WC:RA Community is Here to Help! Pinned Locked Hot about six years ago by Hyperius	583	0	Greetings Commanders, This forum is where you can get help with War Commander: Rogue Assault. If you have an issue you can post it here for the community to assist with, or you can submit a support ticket here. Please give as much information as possible about your issue and we will try to help. Please note War Commander web has its own community support, which can be found here. Hyperius 24 Jan 2016, 5:03PM
WC:RA Frequently Asked Questions Pinned Locked Hot about six years ago by Hyperius	1.9K	0	Q: Can I play on Android? A: Currently War Commander: Rogue Assault is only available on iOS. KIXEYE is planning to release on Android as well, but do not have a release date yet. An announcement will be posted in the forums when that information is available. Stay tuned. Q: Why can't I find the game in the app store? A: War Commander: Rogue Assault is currently only available in certain countries as part of a limited iOS release. If the game is not available for you at this time, keep an ey… Hyperius 21 Nov 2015, 5:26PM
Need help to get back account Hot about two years ago by Dang Tang Minh	921	15	my acount is lost lvl 70 help me back tome may may2 18 Sep 2021, 10:23PM
Can not start Game about three weeks ago by BM.Mash	15	0	Login but for long time sometimes more than an hour but not starting session or get to my base and this after new update. BM.Mash 28 Aug 2021, 10:38PM
Banned about a month ago by yinouego	11	0	My account was banned there was no help from manager. yinouego 25 Aug 2021, 12:18PM
Account lost about a month ago by allan tuazon	12	0	Can someone help me recover my account. WPt Col_Stryker. My phone is ahowing my brothers account. Filed a tixket as well allan tuazon 15 Aug 2021, 3:09PM
Please help, my account has been suspended about a month ago by Hfsdy Hgdrey	11	0	I wrote to the company and they told me that there was a fraud, then I asked them about the type of fraud and I did not receive a real response that shows me the cause of the problem. Is there anyone who can help me and show me the activity that I did and it is considered fraud Hfsdy Hgdrey 13 Aug 2021, 11:12PM
Помощь about a month ago by dinislam12344	8	0	Не могу написать в службу поддержки , пишет что учетная запись занята, а мне надо чтоб мою учетную запись удалили или разблокировали dinislam12344 31 Jul 2021, 6:25AM
Purchase of Gold Bar about a year ago by BORG_MACK08_TGB	13	2	i was trying to activate both of my level 62 and level 82 account, from diff. devices, but on the process i lost my lvl 82 account and the lvl 62 account remains in all devices. I have been using my lvl 82 account for almost 4 yrs now, from my samsung a50 cellphone, last date of purchase was 1-2 days ago. How can i recover my lvl 82 account BORG_MACK08_TGB 20 Jul 2021, 5:26PM
Account lost Hot about two months ago by Jonathan Morales3	179	0	Need help to transfer game data from android to iphone Jonathan Morales3 13 Jul 2021, 7:58AM
Banned account Hot about two months ago by maha539	182	0	How do i recover my acc from being banned ?they did not tell me why. maha539 2 Jul 2021, 7:09AM
Find my account about three months ago by ANDREW CHIN	24	0	How to get online customer service. ANDREW CHIN 6 Jun 2021, 12:52AM
this is a cursed game about four months ago by RI_NEOBARRACK	21	2	I've never used a cheat RI_NEOBARRACK 12 May 2021, 11:22AM
Error.. Hot about seven years ago by Giorgos76733	1.4K	11	this also happened to my account RI_NEOBARRACK 12 May 2021, 11:18AM
hackers detect about five months ago by bovver13	61	0	how to i make report? bovver13 28 Apr 2021, 11:14AM
Lost my account level 77 about eight months ago by jorge acevedo	83	4	Yes is the mobile version jorge acevedo 31 Jan 2021, 11:29AM
How can I restart the game from beginning about nine months ago by jak818766	30	0	How can I restart the game from beginning jak818766 14 Jan 2021, 12:54PM
Game Frozen about nine months ago by George Theodotos	13	0	My game froze when I tried to relocate my base at level 25 in the tutorial. Now I can't do anything or play. George Theodotos 7 Jan 2021, 6:23PM
Lost my lvl62 account it was change from the begining about nine months ago by venice john	15	1	Pls return my lvl62 base venice john 4 Jan 2021, 11:46PM
Account banned?! :( about nine months ago by disposablehero86	11	0	Hello. My name is Zachary Kelly and I used to play rogue assault war commander for over a year , I haven't accessed my account for a while now and I tried to access it and it said my account was banned in the loading screen when I reinstalled the app. I don't understand why. I put a lot of time and my own money into my account over a period of time and I can't even play the game at all now. I was at level 70 and played every day. I enjoyed this game so much and I would very much like to get bac… disposablehero86 2 Jan 2021, 2:49PM
l cant get my account about a year ago by mehmetasik7207	11	3	dostum hile değilde satmak istedim üssümü kendi bilgilerini başkalarına göstermezsin ve sayamazsınız diye bloke koydular mehmetasik7207 1 Jan 2021, 5:58AM
Error code 9 account banned about ten months ago by gws11130	29	2	no ive put alot of time and spent alot of money for this to happen. I DID NOTHING Greg Smith0 16 Dec 2020, 1:30AM
Help me. How to get back my RogueAssault account from banded about a year ago by Boboy Bulitas	23	3	I also got banned today no clue why this is fucking unreal gws11130 15 Dec 2020, 8:09AM
Account di banned about ten months ago by Mas Rudi	37	2	why is my account banned gws11130 15 Dec 2020, 8:00AM
Game is not starting since 1 day about ten months ago by sushrut.nadkarni	1	0	I’ve been trying to login but game is not opening sushrut.nadkarni 13 Dec 2020, 5:14AM
Please find my account. Really urgent about ten months ago by soncheolho1212	11	0	My account disappeared. Currently, it does not appear because it is duplicated with another account. I am afraid that the ID currently in progress will disappear again if it is restored. Please take action so that the two accounts can be run separately without a problem. my two account IDs first 무사무휼 / second 조선무사무휼 I want to operate two accounts without any problems I will attach a photo file to the account you want to recover. I hope it will be restored soon. The answer… soncheolho1212 1 Dec 2020, 7:39AM
plz.. recover my account about ten months ago by soncheolho1212	21	0	My account disappeared. Currently, it does not appear because it is duplicated with another account. I am afraid that the ID currently in progress will disappear again if it is restored. Please take action so that the two accounts can be run separately without a problem. my two account IDs first 무사무휼 / second 조선무사무휼 I want to operate two accounts without any problems I will attach a photo file to the account you want to recover. I hope it will be restored soon. The answer i… soncheolho1212 1 Dec 2020, 7:25AM
Weapon Tech about eleven months ago by Paul Swart	1	0	I bought weapon tech with gold and I did not receive it. I bought 16 x 500 on Smash and Grab. What do I do? Paul Swart 10 Nov 2020, 10:48AM
Game froze about eleven months ago by bostephens	20	2	2 days now!!! bostephens 6 Nov 2020, 11:24PM
Resque my account about eleven months ago by Nistor Vladimir	16	0	with some changes on the phone with mail and facebook, when entering the game, I was offered two bases, I was stupid and went there. help me get my base back. Nistor Vladimir 4 Nov 2020, 6:59AM
banned contact CS !!! about eleven months ago by MR_ops	4	0	helo kixeye you banned my account for no reason banned contact CS what it means ! that is what i can see and i cant apeal for suspension wtf(sory for words) error50$ :/ such a stupid question . please unabann my base so i can start where i left my base but you shuld answer that why bann me for no reason -_- . i realy dissapoint its month 3 now trying to get back my base grrrrrrrrrrrrrrrrrrrrrrrr........ isnt that a free game we can make report we want.. my ID is: 26177000 and my base on map sh… MR_ops 3 Nov 2020, 3:10PM
Lost account about a year ago by BXT99	21	1	Lost my account BXT99 22 Oct 2020, 12:06PM