Community Support

This is NOT the forum for War Commander web. For that forum, go here: https://www.kixeye.com/forum/categories/war-commander

War Commander: Rogue Assault is a new mobile title from KIXEYE. Any topics created that are not about WC:RA will be moved to the appropriate forum.

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How To: Submit a Support Ticket Pinned Locked Hot about three years ago by CM Scarlett	1.3K	0	Greetings, Commanders! If you run into any trouble with War Commander: Rogue Assault, you many need to submit a ticket to Customer Support. The easiest way to contact support is through the in-game support option. Just tap your avatar in the top left, hit settings, and tap "SUPPORT." If you are unable to enter the game, you can contact support from any computer at https://kixeye.helpshift.com/a/war-commander-rogue-assault/ Please also keep the following best practices in mind: * Al… CM Scarlett 14 May 2016, 12:09AM
The WC:RA Community is Here to Help! Pinned Locked Hot about four years ago by Hyperius	551	0	Greetings Commanders, This forum is where you can get help with War Commander: Rogue Assault. If you have an issue you can post it here for the community to assist with, or you can submit a support ticket here. Please give as much information as possible about your issue and we will try to help. Please note War Commander web has its own community support, which can be found here. Hyperius 24 Jan 2016, 5:03PM
WC:RA Frequently Asked Questions Pinned Locked Hot about four years ago by Hyperius	1.8K	0	Q: Can I play on Android? A: Currently War Commander: Rogue Assault is only available on iOS. KIXEYE is planning to release on Android as well, but do not have a release date yet. An announcement will be posted in the forums when that information is available. Stay tuned. Q: Why can't I find the game in the app store? A: War Commander: Rogue Assault is currently only available in certain countries as part of a limited iOS release. If the game is not available for you at this time, keep an ey… Hyperius 21 Nov 2015, 5:26PM
Lost account Thursday morning by System	4	2	Split and moved to the side of forums for the game in question. Templar614 14 Nov 2019, 12:39AM
unable to enter game after update about three weeks ago by dk ocsalev	1	1	dk_xtreme - war commander dk ocsalev 29 Oct 2019, 8:33PM
unable to enter game after update about three weeks ago by dk ocsalev	1	0	why...after i manually update wc on play store, i cannot enter anymore, it will hung on "please wait" then never open.. but before that i cannot replay may previous attacked game, what should i do to be able to play again...please advice or fix may account if possible... thanks dk ocsalev 29 Oct 2019, 8:30PM
unable to enter game after update about three weeks ago by dk ocsalev	1	0	why...after i manually update wc on play store, i cannot enter anymore, it will hung on "please wait" then never open.. but before that i cannot replay may previous attacked game, what should i do to be able to play again...please advice or fix may account if possible... thanks dk ocsalev 29 Oct 2019, 8:29PM
I cannot submit ticket in the game with 'Already taken' message. about a month ago by Tehoon Kim	1	0	Hi, I tried to submit ticket&#13; for some issue, but it says Already taken as attached. I hope that someone can fix this problem ASAP. Thanks,(Image) Tehoon Kim 24 Oct 2019, 6:23PM
google play about a month ago by ibrahim hs2	11	0	hello My Warcommander Rouge Assault after format mobile dont sign in to level 71 sign in level 1 my gmail:[email protected] THNX ibrahim hs2 8 Oct 2019, 1:28AM
Banned Locked about a month ago by Ruel Igarta	43	3	If you wish to appeal the ban, please contact customer support via a support ticket. https://rogueassault.zendesk.com/hc/en-us Closing thread Axel L 29 Sep 2019, 11:10PM
rogue error assault about eleven months ago by aguila50	31	1	Hello i lost my accont whay Benaoumeur Choufa 10 Sep 2019, 3:22PM
Gastos en tropas about two months ago by Calatox1904	2	0	Hola He invertido gran cantidad de dinero es este juego y mis tropas y no veo en realidad algo positivo en mis ataques Mucha de tecnología tengo Me siento estafado Calatox1904 2 Sep 2019, 5:23PM
Gastos en tropas about two months ago by Calatox1904	1	0	Hola He invertido gran cantidad de dinero es este juego y mis tropas y no veo en realidad algo positivo en mis ataques Mucha de tecnología tengo Me siento estafado Calatox1904 2 Sep 2019, 5:22PM
Need help to get back account about two months ago by Dang Tang Minh	11	0	Dear Sir/Madam I have 2 accounts of War Commander - Rogue Assault, the first is at level 78 and the second is 13. I have the trouble of losing the level 78 account, please help. Level 78 information:Player Name: MrDangPlayer ID: E8E4AA5AB22E57D8subscribed email address: [email protected] connected: https://www.facebook.com/dang.tangminh.9 The problem is:In the past, I used 2 devices to play 78 level account. In which, one is my iPhone 7+ using my Apple ID and my Game Center, the other i… Dang Tang Minh 1 Sep 2019, 12:49PM
Please help me find the lost level 73 account information about three months ago by Michael Liu	11	0	Hello: Now I log in the game and my account information is wrong. It is not my own account information, so I cannot play the game. Game account information: The game ID: DA86386C6DA9ACED ，game nickname: GCC - handheld device maker e-ten - Michael ，alliance: China knight alliance Facebook account :13621620467 ，Google account: [email protected] ，Apple account: [email protected] Attached information is account information and purchase list record Reasons for this result: My account … Michael Liu 11 Aug 2019, 7:20AM
I can’t move from my current location to Siberia about four months ago by Triplewire	11	0	I can’t move from Istanbul to Siberia. Any help Triplewire 22 Jul 2019, 9:02AM
Rimborso about four months ago by il furioso	11	0	Salve ho acquistato una offerta oro per 21€ solo che mi avete addebitato il doppio come faccio avere il rimborso ho il premio mancante il furioso 9 Jul 2019, 10:35PM
my account about five months ago by team RI	43	0	please return my ID with the RI team's name team RI 25 Jun 2019, 12:07PM
Where's my medals? No payout!!! Locked about five months ago by bigdaveblindman	41	2	Sorted thanks for advice lol bigdaveblindman 11 Jun 2019, 5:15AM
Денис about five months ago by geshwester	1	1	Ждём хороших новостей geshwester 11 Jun 2019, 4:33AM
Buying gold overcharge about ten months ago by Bullwp1	21	2	but it I haven’t receive any thing yet Isaako Ilalio 3 Jun 2019, 4:41PM
lost connection about six months ago by lana.ali.376043	51	0	hello : game in this time be so bad connection every time lost connection, it was great game but now many of players leave it lana.ali.376043 30 May 2019, 9:04PM
CUSTOMER SERVICE Locked Hot about a year ago by Louis Kakascik	521	9	Can I get my refunds please I've been trying to reach to body Will The beast 26 May 2019, 4:38PM
Зависает игра сильно about six months ago by ruslan.pogorelin	1	0	Здраствуйте разработчики данного вида игры у меня зависает игра на ежемесячные конкурсы только на конкурсах. Музыка играет хорошо но вот игра зависает при выставления юнитов как это устронить ruslan.pogorelin 18 May 2019, 4:48AM
Getting my account back after being banned for no reason about ten months ago by bust a nut	101	10	(Quote) &#13;If you wish to appeal a game ban, you will need to contact customer support via a support ticket like mentioned in the quote above. Here is a link to the WC:RA support page: https://rogueassault.zendesk.com/hc/en-us Finally, I can also inform you that I'm a kixeye forum moderator and not a kixeye employee. Unlike kixeye employees, forum moderator are normal players who volunteer to monitor the kixeye forums. The only additional privileges that moderators do have is the abilit… Axel L 29 Apr 2019, 6:52PM
The account was overwritten about seven months ago by zeele	11	0	The account was overwritten and a claim was made，what should I do zeele 21 Apr 2019, 4:25PM
User name about eleven months ago by Smile Man Ezy Ezy	32	1	yellowhua210 yellowhua210 19 Apr 2019, 7:37AM
unfortunately i lose my event xp about ten months ago by Raja Abbasi	1	1	I played to game for almost to months, I didn’t familiarize yet the game, this morning there was an event, I played then I used my gold to blitz the event, then I didn’t notice that that event is almost done, then when I almost finish my I stooped played then the event Is done also, and I didn’t even get my rewards PAGEzus14Mapintas156 18 Apr 2019, 5:59PM
Please disable your account about eight months ago by aa775be9c3a7b052	21	0	Please disable your account ID: aa775be9c3a7b052 Thank you. aa775be9c3a7b052 9 Apr 2019, 4:10AM
account question needs to be answered. about eight months ago by System	1	0	This discussion was created from comments split from: Banned Account. System 8 Apr 2019, 2:19PM
Bannd me????? about nine months ago by HUNTER.Ahmed	31	2	If you wish to appeal an in game ban, please contact Customer Support via a support ticket. https://rogueassault.zendesk.com/hc/en-us Axel L 5 Apr 2019, 9:30PM
How to cancel the monthly subscription about eight months ago by manbob73	11	0	I'd like to cancel my monthly subscription. manbob73 4 Apr 2019, 5:01PM
Lost Account Hot about three years ago by reese803	731	7	Hello . Can someone help me how to recover my rogue assault account? JTF141- Mind Frame 27 Mar 2019, 10:48PM