Community Support

This is NOT the forum for War Commander web. For that forum, go here: https://www.kixeye.com/forum/categories/war-commander

War Commander: Rogue Assault is a new mobile title from KIXEYE. Any topics created that are not about WC:RA will be moved to the appropriate forum.

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How To: Submit a Support Ticket Pinned Locked Hot about four years ago by CM Scarlett	1.3K	0	Greetings, Commanders! If you run into any trouble with War Commander: Rogue Assault, you many need to submit a ticket to Customer Support. The easiest way to contact support is through the in-game support option. Just tap your avatar in the top left, hit settings, and tap "SUPPORT." If you are unable to enter the game, you can contact support from any computer at https://kixeye.helpshift.com/a/war-commander-rogue-assault/ Please also keep the following best practices in mind: * Al… CM Scarlett 14 May 2016, 12:09AM
The WC:RA Community is Here to Help! Pinned Locked Hot about four years ago by Hyperius	557	0	Greetings Commanders, This forum is where you can get help with War Commander: Rogue Assault. If you have an issue you can post it here for the community to assist with, or you can submit a support ticket here. Please give as much information as possible about your issue and we will try to help. Please note War Commander web has its own community support, which can be found here. Hyperius 24 Jan 2016, 5:03PM
WC:RA Frequently Asked Questions Pinned Locked Hot about four years ago by Hyperius	1.9K	0	Q: Can I play on Android? A: Currently War Commander: Rogue Assault is only available on iOS. KIXEYE is planning to release on Android as well, but do not have a release date yet. An announcement will be posted in the forums when that information is available. Stay tuned. Q: Why can't I find the game in the app store? A: War Commander: Rogue Assault is currently only available in certain countries as part of a limited iOS release. If the game is not available for you at this time, keep an ey… Hyperius 21 Nov 2015, 5:26PM
Help about three weeks ago by m.szymanski.8989	46	4	How long will it także?? m.szymanski.8989 8 Jan 2020, 10:58PM
Points to advance to next level go up and down. How Come? about three weeks ago by Cmdr Ellington	69	0	Down I understand. But this week, I noted the following: This week, my first noted record of points needed to advance to next level was 793,036,311. Then I recorded 777,623,819... Then the next day it was 762,460,340 And THEN LAST NIGHT WHEN I STOPPED PLAYING IT WAS 766,692,600 And TODAY IT WAS 792,265,912 (This is not a typo) Can someone explain how these numbers can fluctuate in the MILLIONS within SUCH A SHORT PERIOD OF TIME? I had one attack on my base 2 days ago. I did not attack… Cmdr Ellington 5 Jan 2020, 7:14PM
ERROR 19 about a month ago by Luca Saju	10	1	Check security settings and allow the app to make changes lee carey31 30 Dec 2019, 6:10PM
unable to enter game after update about three months ago by dk ocsalev	6	1	Try clearing cache lee carey31 30 Dec 2019, 6:08PM
Lost account about two months ago by System	28	3	Hello rezzaldy999 24 Dec 2019, 10:33AM
Account Data Transfer about a month ago by The_Female_Enigma	28	0	Is It At All Possible to Transfer Data Across Devices? There is an Account ID After All. The_Female_Enigma 9 Dec 2019, 12:36PM
no me han acreditado el oro que he comprado about two months ago by Facundo Cabral	5	0	hola quisiera que me acrediten el oro que he comprado..ya he hecho todo los reclamos y aun no me lo han acreditado...y ya me lo han cobrado Facundo Cabral 27 Nov 2019, 1:46PM
Log in unexpected error pop up about two months ago by kent.clark.3781	24	2	Okay let’s go admins or anyone that can help 💯 kent.clark.3781 26 Nov 2019, 3:51PM
unable to enter game after update about three months ago by dk ocsalev	12	1	dk_xtreme - war commander dk ocsalev 29 Oct 2019, 8:33PM
unable to enter game after update about three months ago by dk ocsalev	1	0	why...after i manually update wc on play store, i cannot enter anymore, it will hung on "please wait" then never open.. but before that i cannot replay may previous attacked game, what should i do to be able to play again...please advice or fix may account if possible... thanks dk ocsalev 29 Oct 2019, 8:29PM
I cannot submit ticket in the game with 'Already taken' message. about three months ago by Tehoon Kim	3	0	Hi, I tried to submit ticket&#13; for some issue, but it says Already taken as attached. I hope that someone can fix this problem ASAP. Thanks,(Image) Tehoon Kim 24 Oct 2019, 6:23PM
google play about three months ago by ibrahim hs2	16	0	hello My Warcommander Rouge Assault after format mobile dont sign in to level 71 sign in level 1 my gmail:[email protected] THNX ibrahim hs2 8 Oct 2019, 1:28AM
Banned Locked about four months ago by Ruel Igarta	62	3	If you wish to appeal the ban, please contact customer support via a support ticket. https://rogueassault.zendesk.com/hc/en-us Closing thread Axel L 29 Sep 2019, 11:10PM
rogue error assault about a year ago by aguila50	37	1	Hello i lost my accont whay Benaoumeur Choufa 10 Sep 2019, 3:22PM
Gastos en tropas about five months ago by Calatox1904	9	0	Hola He invertido gran cantidad de dinero es este juego y mis tropas y no veo en realidad algo positivo en mis ataques Mucha de tecnología tengo Me siento estafado Calatox1904 2 Sep 2019, 5:23PM
Gastos en tropas about five months ago by Calatox1904	1	0	Hola He invertido gran cantidad de dinero es este juego y mis tropas y no veo en realidad algo positivo en mis ataques Mucha de tecnología tengo Me siento estafado Calatox1904 2 Sep 2019, 5:22PM
Need help to get back account about five months ago by Dang Tang Minh	30	0	Dear Sir/Madam I have 2 accounts of War Commander - Rogue Assault, the first is at level 78 and the second is 13. I have the trouble of losing the level 78 account, please help. Level 78 information:Player Name: MrDangPlayer ID: E8E4AA5AB22E57D8subscribed email address: [email protected] connected: https://www.facebook.com/dang.tangminh.9 The problem is:In the past, I used 2 devices to play 78 level account. In which, one is my iPhone 7+ using my Apple ID and my Game Center, the other i… Dang Tang Minh 1 Sep 2019, 12:49PM
Please help me find the lost level 73 account information about six months ago by Michael Liu	20	0	Hello: Now I log in the game and my account information is wrong. It is not my own account information, so I cannot play the game. Game account information: The game ID: DA86386C6DA9ACED ，game nickname: GCC - handheld device maker e-ten - Michael ，alliance: China knight alliance Facebook account :13621620467 ，Google account: [email protected] ，Apple account: [email protected] Attached information is account information and purchase list record Reasons for this result: My account … Michael Liu 11 Aug 2019, 7:20AM
I can’t move from my current location to Siberia about six months ago by Triplewire	16	0	I can’t move from Istanbul to Siberia. Any help Triplewire 22 Jul 2019, 9:02AM
Rimborso about seven months ago by il furioso	19	0	Salve ho acquistato una offerta oro per 21€ solo che mi avete addebitato il doppio come faccio avere il rimborso ho il premio mancante il furioso 9 Jul 2019, 10:35PM
my account about seven months ago by team RI	49	0	please return my ID with the RI team's name team RI 25 Jun 2019, 12:07PM
Where's my medals? No payout!!! Locked about eight months ago by bigdaveblindman	42	2	Sorted thanks for advice lol bigdaveblindman 11 Jun 2019, 5:15AM
Денис about eight months ago by geshwester	1	1	Ждём хороших новостей geshwester 11 Jun 2019, 4:33AM
Buying gold overcharge about a year ago by Bullwp1	21	2	but it I haven’t receive any thing yet Isaako Ilalio 3 Jun 2019, 4:41PM
lost connection about eight months ago by lana.ali.376043	59	0	hello : game in this time be so bad connection every time lost connection, it was great game but now many of players leave it lana.ali.376043 30 May 2019, 9:04PM
CUSTOMER SERVICE Locked Hot about two years ago by Louis Kakascik	550	9	Can I get my refunds please I've been trying to reach to body Will The beast 26 May 2019, 4:38PM
Зависает игра сильно about nine months ago by ruslan.pogorelin	9	0	Здраствуйте разработчики данного вида игры у меня зависает игра на ежемесячные конкурсы только на конкурсах. Музыка играет хорошо но вот игра зависает при выставления юнитов как это устронить ruslan.pogorelin 18 May 2019, 4:48AM
Getting my account back after being banned for no reason about a year ago by bust a nut	103	10	(Quote) &#13;If you wish to appeal a game ban, you will need to contact customer support via a support ticket like mentioned in the quote above. Here is a link to the WC:RA support page: https://rogueassault.zendesk.com/hc/en-us Finally, I can also inform you that I'm a kixeye forum moderator and not a kixeye employee. Unlike kixeye employees, forum moderator are normal players who volunteer to monitor the kixeye forums. The only additional privileges that moderators do have is the abilit… Axel L 29 Apr 2019, 6:52PM
The account was overwritten about ten months ago by zeele	12	0	The account was overwritten and a claim was made，what should I do zeele 21 Apr 2019, 4:25PM
User name about a year ago by Smile Man Ezy Ezy	35	1	yellowhua210 yellowhua210 19 Apr 2019, 7:37AM