Community Support

This is NOT the forum for War Commander web. For that forum, go here: https://www.kixeye.com/forum/categories/war-commander

War Commander: Rogue Assault is a new mobile title from KIXEYE. Any topics created that are not about WC:RA will be moved to the appropriate forum.

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How To: Submit a Support Ticket Pinned Locked Hot about six years ago by CM Scarlett	1.5K	0	Greetings, Commanders! If you run into any trouble with War Commander: Rogue Assault, you many need to submit a ticket to Customer Support. The easiest way to contact support is through the in-game support option. Just tap your avatar in the top left, hit settings, and tap "SUPPORT." If you are unable to enter the game, you can contact support from any computer at https://kixeye.helpshift.com/a/war-commander-rogue-assault/ Please also keep the following best practices in mind: * Al… CM Scarlett 14 May 2016, 12:09AM
The WC:RA Community is Here to Help! Pinned Locked Hot about seven years ago by Hyperius	583	0	Greetings Commanders, This forum is where you can get help with War Commander: Rogue Assault. If you have an issue you can post it here for the community to assist with, or you can submit a support ticket here. Please give as much information as possible about your issue and we will try to help. Please note War Commander web has its own community support, which can be found here. Hyperius 24 Jan 2016, 5:03PM
WC:RA Frequently Asked Questions Pinned Locked Hot about seven years ago by Hyperius	1.9K	0	Q: Can I play on Android? A: Currently War Commander: Rogue Assault is only available on iOS. KIXEYE is planning to release on Android as well, but do not have a release date yet. An announcement will be posted in the forums when that information is available. Stay tuned. Q: Why can't I find the game in the app store? A: War Commander: Rogue Assault is currently only available in certain countries as part of a limited iOS release. If the game is not available for you at this time, keep an ey… Hyperius 21 Nov 2015, 5:26PM
Recuperação de conta Wednesday afternoon by Marcos Vinicius73	2	0	Bom dia ,vocês podem me ajudar a recuperar minha conta lv 78? Marcos Vinicius73 22 Jun 2022, 3:23PM
Error code 9 account banned about a year ago by gws11130	46	3	Why do you Banner my Account? I am shocked. aslan.uestuen 15 Jun 2022, 4:17PM
My game is crashing immediately after opening about three weeks ago by Madadi Reddy	13	1	Technical issue in game Madadi Reddy 7 Jun 2022, 2:42AM
my game is crashing immediately after opening about three weeks ago by Madadi Reddy	4	0	I face this wrost issue since few days can you please suggest me to overcome this problem Madadi Reddy 7 Jun 2022, 2:37AM
update base a liv 81 about three weeks ago by Vulcan70	5	0	I took my base from level 80 to level 81 and the problems started from there.&#13;before he didn't want to give me gold or resources.&#13;after rebooting several times he handed me at least the gold.&#13;but 0 I repeat 0 resources and in the moment in which the buildings are discounted by 80% Vulcan70 5 Jun 2022, 10:57AM
Cannot accesa my account for 3 days already about two months ago by Cskui	24	1	My account is banned for one week and cant even submit a ticket maddog1316 3 Jun 2022, 10:41AM
Account banned about four months ago by Davide de Palma	16	4	My account was banned too just for been in bubble maddog1316 3 Jun 2022, 10:38AM
Account ban about a month ago by Ajmal Khan93	5	0	ID.c7465ca10b57e3 my account is banned how long time Ajmal Khan93 18 May 2022, 5:49AM
Need help to get back account Hot about three years ago by Dang Tang Minh	1.4K	18	Dear Sir/Madam I have 2 accounts of War Commander - Rogue Assault, the first is at level 80 and the second is 50. I have the trouble of losing the level 80 account, please help. Level 80 information: Player Name: Copper-NM Player ID: E035956C3F524121 subscribed email address: [email protected]@gmail.com Coppernm 3 May 2022, 11:36PM
Banned about eleven months ago by yinouego	105	4	You're cheating, and, want your account back? Haaaaaaaaaaaa, pathetic cheaters! as the joker once said: CubFxcker 28 Mar 2022, 10:25PM
Lost account, ticket sent in game over 3 days ago, & no response about six months ago by Earlos	11	1	new account cannot build toons ; they disappear after killed. KNIGHT N WHITE sec 114 KNIGHT N WHITE 23 Dec 2021, 5:20AM
Game Frozen about a year ago by George Theodotos	13	1	I’ve bought a new phone and I downloaded the game on my new phone but it won’t download properly Alan Robertson 28 Oct 2021, 10:22PM
Lost account about eight months ago by Joshua Genosas	1	0	Any one..please help me to recover my old base its LVL72..i put my time and effort in that base..pls any one.. I install wcra in my new phone sadly i click the new commander..then i open my wcra in my old phone, it went to CC1.. Any idea how to recover it? Thanks Godbless Joshua Genosas 25 Oct 2021, 1:29PM
recover my accoun about eight months ago by System	12	1	Anyone..pls help me recover my account.. I create new game in my new phone sadly i click the new commander..then i open my game in my old phone my old base is gone..its already cc1..any idea how to recover?pls... Thanks in advance Joshua Genosas 25 Oct 2021, 1:24PM
Can not start Game about ten months ago by BM.Mash	11	0	Login but for long time sometimes more than an hour but not starting session or get to my base and this after new update. BM.Mash 28 Aug 2021, 10:38PM
Account lost about eleven months ago by allan tuazon	11	0	Can someone help me recover my account. WPt Col_Stryker. My phone is ahowing my brothers account. Filed a tixket as well allan tuazon 15 Aug 2021, 3:09PM
Please help, my account has been suspended about eleven months ago by Hfsdy Hgdrey	11	0	I wrote to the company and they told me that there was a fraud, then I asked them about the type of fraud and I did not receive a real response that shows me the cause of the problem. Is there anyone who can help me and show me the activity that I did and it is considered fraud Hfsdy Hgdrey 13 Aug 2021, 11:12PM
Помощь about a year ago by dinislam12344	1	0	Не могу написать в службу поддержки , пишет что учетная запись занята, а мне надо чтоб мою учетную запись удалили или разблокировали dinislam12344 31 Jul 2021, 6:25AM
Purchase of Gold Bar about a year ago by BORG_MACK08_TGB	11	2	i was trying to activate both of my level 62 and level 82 account, from diff. devices, but on the process i lost my lvl 82 account and the lvl 62 account remains in all devices. I have been using my lvl 82 account for almost 4 yrs now, from my samsung a50 cellphone, last date of purchase was 1-2 days ago. How can i recover my lvl 82 account BORG_MACK08_TGB 20 Jul 2021, 5:26PM
Account lost Hot about a year ago by Jonathan Morales3	171	0	Need help to transfer game data from android to iphone Jonathan Morales3 13 Jul 2021, 7:58AM
Banned account Hot about a year ago by maha539	185	0	How do i recover my acc from being banned ?they did not tell me why. maha539 2 Jul 2021, 7:09AM
Find my account about a year ago by ANDREW CHIN	21	0	How to get online customer service. ANDREW CHIN 6 Jun 2021, 12:52AM
this is a cursed game about a year ago by RI_NEOBARRACK	21	2	I've never used a cheat RI_NEOBARRACK 12 May 2021, 11:22AM
Error.. Hot about seven years ago by Giorgos76733	1.5K	11	this also happened to my account RI_NEOBARRACK 12 May 2021, 11:18AM
hackers detect about a year ago by bovver13	61	0	how to i make report? bovver13 28 Apr 2021, 11:14AM
Lost my account level 77 about a year ago by jorge acevedo	85	4	Yes is the mobile version jorge acevedo 31 Jan 2021, 11:29AM
How can I restart the game from beginning about a year ago by jak818766	24	0	How can I restart the game from beginning jak818766 14 Jan 2021, 12:54PM
Lost my lvl62 account it was change from the begining about a year ago by venice john	12	1	Pls return my lvl62 base venice john 4 Jan 2021, 11:46PM
Account banned?! :( about a year ago by disposablehero86	12	0	Hello. My name is Zachary Kelly and I used to play rogue assault war commander for over a year , I haven't accessed my account for a while now and I tried to access it and it said my account was banned in the loading screen when I reinstalled the app. I don't understand why. I put a lot of time and my own money into my account over a period of time and I can't even play the game at all now. I was at level 70 and played every day. I enjoyed this game so much and I would very much like to get bac… disposablehero86 2 Jan 2021, 2:49PM
l cant get my account about two years ago by mehmetasik7207	11	3	dostum hile değilde satmak istedim üssümü kendi bilgilerini başkalarına göstermezsin ve sayamazsınız diye bloke koydular mehmetasik7207 1 Jan 2021, 5:58AM