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Stuck Harvesters
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about five years ago
by
CM Dade Murphy
621
0
We've seen reports mentioning that it's possible for Harvesters to get stuck on the map after combat. When this happens, it cannot be attacked/attack, and it cannot be recalled back to the base. While we work on a permanent fix, we'll be able to fix individual accounts. Please submit a support ticket here and we'll be able to take a look ASAP.
CM Dade Murphy
7 Dec 2018, 11:57PM
IMPORTANT - VEGA stops working in Firefox soon
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Kixeye
about seven years ago
by
CM Scarlett
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Firefox will stop supporting NPAPI plugin with their Firefox 52 update. Players that update to this version will no longer be able to play VEGA Conflict on web through Facebook or KIXEYE.com.There are a few options to continue playing. Option 1 You can continue playing VEGA Conflict on iOS, Android, or Steam. These platforms are NOT affected by Firefox dropping support to NPAPI plugin. Please see this guide for step-by-step instructions to link your account: https://vegaconflict.zendesk.com/h…
mason.dixen
28 Mar 2017, 6:45PM
Troubleshooting 101
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about eight years ago
by
CM Chris
1.5K
5
Greetings Rebels, and welcome to Troubleshooting 101! Here you will find a list of the troubleshooting steps that Support provides when you submit a ticket for performance problems in VEGA Conflict. Each entry also includes an explanation as to why a step is important in the troubleshooting process. POST #1: Pre-Troubleshooting POST #2: Basic Maintenance/Troubleshooting Steps POST #3: Diagnostics POST #4: Additional Variables/Escalation POST #5: Troubleshooting FAQs
CM Chris
22 Apr 2016, 11:45PM
Community Support FAQ (Read before posting!)
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about eight years ago
by
CM Chris
1.2K
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Greetings Rebels! Got a question? Before you post a new thread or submit a support ticket, check our complete list of Knowledge Base articles HERE. Alternatively, here is a list of answers to Frequently Asked Questions. POST #1: Account Problems POST #2: Gameplay Questions POST #3: Fair Play POST #4: Performance Problems/Feedback
CM Chris
22 Apr 2016, 11:21PM
Vega Conflict Community Support
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about eight years ago
by
Hyperius
1.2K
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Welcome Rebels, This sub-forum is here as a tool to get assistance from other players with commonly asked questions and issues. You can also post ticket numbers you have received from KIXEYE Support that you feel require additional assistance on. General guidelines for Community Support - Please use a descriptive thread title. ("WTF" is an example of a poorly worded thread title.)- Please be civil. We are all gamers, and as such know the frustrations that come with in-game issues…
Hyperius
7 Oct 2015, 9:16AM
When will the event on Javelin be returned???
about ten months ago
by
vladislav5525375
11
1
Hello everyone, very much excited and interested in the topic for the event on the flagship Javelin, everything is there except one this SCHEME... Who knows give an answer to this post!!!Thank you!
vladislav5525375
2 Dec 2022, 2:46PM
I can't Get Xeno divisions hulls anymore
about ten months ago
by
Astro Banor
1
0
The training simulation has expired, Now I can't get Xeno divisions
Astro Banor
2 Dec 2022, 10:36AM
Unity error in Steam version of VC
about a year ago
by
mark.kelley.9
11
1
After doing some digging in my Windows Event Veiwer, I found this crash info and the exception code is for a "memory read, write or access failure". I informed Kixeye support of this, provided screen shots of the event viewer info and they still insist the issue is that my internet connection is too slow. IMO, if a slow connection is causing a memory fault error, that's bad coding. They should be handling that exception instead of puking on it and crashing the game. But apparently…
mark.kelley.9
27 Aug 2022, 1:30AM
Vega Conflict Blue Lines Bug
about a year ago
by
Tristan Catlett
61
2
Hi! Sorry about offtop - my question little bit another - my son (4 years old) playing with keyboard and permanently delete my account... Who can help me with that?...
John Mandric
26 Jul 2022, 10:52PM
don't do Threat player make problem with me
about a year ago
by
Black Ops Girl
21
2
it wrong him to do that
Black ops Girl 2
16 Jul 2022, 4:54PM
What does it mean
about a year ago
by
Y0GI
11
1
I would contact @KIX_Yvette through a chat in the forums. There have been reports of false positives for filing tickets and they would need to fix it on their end.
Star Platinum
30 Jun 2022, 6:40PM
No puedo combatir en los eventos de galaxias y raciones
about a year ago
by
Chistian Saez
31
1
Ayuda soy liciado alguien me puede ayudar .no me discriminen
Chistian Saez
17 Apr 2022, 2:32AM
Change Email Adress
about a year ago
by
ArchElite
11
0
I have gone through all steps to change my email from my school to a personal account, however when it wants me to confirm email address it wont let me sign in, stating "unable to sign you in please try again later", i have waited a fair bit (around an hour). The previous email address is soon to no longer work and be deactivated, i would like to get this changed soon please.
ArchElite
1 Apr 2022, 1:03AM
Account Access Not Working
about a year ago
by
Joshua Bertin
11
0
So I don't think Im the only one with this problem and I'm getting really frustrated with this because I feel like I am not getting the help I need. My original account is on Google. I been playing this account on and off for year. But I HATE playing on my phone, I would much rather play on my PC. However, despite that My main level 88 account is linked to my google account, every time I log into Kixyeye on my PC and log into my google account, it pulls up a level 1 account. I try to link my …
Joshua Bertin
20 Mar 2022, 8:26PM
New Interface Doesn’t Work
about a year ago
by
WJJAA466
21
0
Updated iphone app last night. Now there’s a new load screen with all the games they make but can’t get to game after login. What do I do?
WJJAA466
16 Feb 2022, 1:14PM
Vega Conflict not working..
Locked
about five years ago
by
M.V.K.0
55
2
for me it only shoys the unity logo trying to load
HarryJamesPotter
1 Feb 2022, 3:41AM
APK files for download
about eight years ago
by
Bubba Love
11
2
Vega Conflict not in Huawei, please provide stand alone APK for us :)
GarySyB
25 Jan 2022, 11:15PM
Is there a bug on the mobile version
about a year ago
by
lorddeathstriker
11
0
When I load in my screen glitches and I can't load into my base when I do everything is blank like I'm stuck in the fleet equipment screen but it's all blank. Please help before event.
lorddeathstriker
20 Jan 2022, 5:37PM
Hive event
about a year ago
by
Sithish
11
0
I have pics to support the issues the app had from 1/13/22 till today for me. I have reloaded the gave restarted my phone and nothing worked to reestablish game play.
Sithish
18 Jan 2022, 4:21PM
i cant play Vega Conflict with 2021 ipad 5th 12.9
about two years ago
by
EINS3554
11
0
i cant see screen well, i can see only part
EINS3554
30 Nov 2021, 8:30PM
VC crash error message
about two years ago
by
mark.kelley.9
1
0
I'm using the Steam version of VC and occasionally it crashes and a Windows error message pops up too quickly for me to see what it says. Does VC write some type of error log when it crashes? If so, where is it located?
mark.kelley.9
26 Oct 2021, 11:38PM
Ticket Submission,
about two years ago
by
allan.kittle
11
2
That is not right.I have put so much money and time in these games. Makes me sad. I have lost a good bit of interest in the game. No wonder why so many stop playing
allan.kittle
12 Oct 2021, 8:37PM
spawner module
about two years ago
by
Gods_Gods
1
0
how do I equip the spawner module? it has two red slots when flipped over... how do I fill the red slots?
Gods_Gods
28 Aug 2021, 7:51AM
Base health
about two years ago
by
ChaosSCRG
1
0
Why is base health at 500-600%? Good job once again kixeye.
ChaosSCRG
6 Aug 2021, 10:08PM
Stuttering
about two years ago
by
WangoTango
11
0
Hello need some ideas. Using Microsoft edge browser and a new pc with a Nvidia 1650 super and the game ran fine before and now I keep getting stuttering in the graphics during combat outside of base. Even the planet flts stutter as they fly. My drivers are current on updates so now sure why it is happening. My pc far exceeds the min specs to run the game so I know it can handle it. Any advice please thanks... Edit I switched over to steam and the game runs excellent on my new pc, must of been …
WangoTango
16 Jun 2021, 2:45AM
TOS Permanent Ban
about two years ago
by
Gary_C316
11
0
Apparently i have been permanently banned from Help/Support for breach of TOS, which i have no idea what i have allegedly done, i cant seem to get an answer whom do i contact
Gary_C316
3 May 2021, 11:47PM
help!!!!!
about two years ago
by
demon7sword
21
1
Hi me again seriously I need help with this someone forward this to the mods quickly and yes I am a alt of the account above please help
Throwaway1331
3 May 2021, 2:36PM
Can't login
about two years ago
by
Duy Pham59
91
3
Yub, the player expert said "it appears that Apple iCloud has been hit by a massive global outage. This is an Apple problem and not a KIXEYE problem. It is affecting Apple Music, iTunes, and the App Store."
Duy Pham59
4 Feb 2021, 4:14PM
out of memory
about three years ago
by
portion
11
0
how can i solve this one , comes up whatever web browser i use mozilla - opera - chrome and im clearly have memory leftover in my system also in hard drive any tips will be appreciated
portion
25 Dec 2020, 10:00PM
I'm looking for Balkan clan..
about three years ago
by
Stefan062
11
0
Hello, I'm an old player on Vega and I'm looking for Balkan clan. If there is anyone from Balkan feel free to send me a message
Stefan062
16 Dec 2020, 6:30PM
I can't log out of the kixeye account
about three years ago
by
The HOST CKM
11
0
Been clicking for 5 minutes the Log Out button with no results, the tab closes up every time I click it
The HOST CKM
11 Dec 2020, 4:36AM
I gave you multiple opportunities
about three years ago
by
tony.dunlap.54
11
0
to fix the bullying bug where a high tiered single ship can dumb itself down to attack a lower technology fleet. That's not a battle, that's shooting fish in a barrel. The code to prevent this is 90% identical to the level limitation code. If the highest tiered ship in fleet A is a higher tier than the highest tiered ship in fleet B, don't allow the attack. A monkey could eat a can of alphabet soup and defecate out the code. You chose to continue to encourage this gross unfairness. I have been …
tony.dunlap.54
5 Dec 2020, 6:29PM
Payment issue
about three years ago
by
NukemDukem
11
0
So on 12-2-2020 I purchased 20 dollars worth for the torus fragment came with 2000 coins in total. After the purchase is said it was successful then a error came on my screen saying unable please restart ur game so I did and nothing didn’t get any of the coins or fragments. Now I have a pending sitting in my bank account anything I can do to fix this. Soon going to have to talk to my bank for a dispute
NukemDukem
4 Dec 2020, 12:47PM
Cannot login into my kixeye account.
about three years ago
by
Alperegrine
11
0
Cannot log into my kixeye account in Vega application, both on my IOS and android devices. How can I fix this?
Alperegrine
15 Nov 2020, 6:31PM
Bug Arrest Revenant
about three years ago
by
Valerio_N51
11
1
It's pretty far down the fusion list, down where the credit creation is. Here's an image of where it is.
Star Platinum
27 Oct 2020, 7:57PM
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