kix wanks changed my base name without consent after having it the better part of a year WTF

Aussie-MUZZ
Aussie-MUZZ
Minor Nuisance
Joined Dec 2012 Posts: 134
over night kixeye changed my base name without my consent!!!! i spent 100 gold to make it the name it was previously,(THAT_KUNT) now (THAT_BUNDT) i cannot now change it to another myself as it still costs 100gold.. MY GAME NAME IS MY OWN!! for you to cchange it without my consent into something that i did not wish nor makes any sense is complete BS... I WANT THE 100 GOLD BACK TO CHANGE IT OR GIVE ME 1 FREE CHANGE.. 
  • siri.pannaga
    siri.pannaga
    Greenhorn
    Joined Sep 2014 Posts: 22
    Hi Muzz, normally Kix never changes players game name but in my 6+ years of playing this game, I saw n number of times players game name getting messed up though for a limited time (due to some bug). It usually returns to your game name in a while. So cheer up!!!!
  • Aussie-MUZZ
    Aussie-MUZZ
    Minor Nuisance
    Joined Dec 2012 Posts: 134
    in 7 years ive never seen this "bug" as you say.. tho i do hope your correct..
  • Axel L
    Axel L
    WC Mod
    Joined Mar 2013 Posts: 11,107
    Kixeye have the right to change the name of a user in WC at there own discretion of they deem it to be inappropriate. If you wish to get more details about why a disciplinary action was done to your account, please contact customer support via a support ticket. https://warcommander.zendesk.com/hc/en-us

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