i pay for herald but hat one

Miranda460
Miranda460
Greenhorn
Joined Jan 2014 Posts: 4
i have pay for herald but hat one so now i lose 149 munten  want then back
  • ganja1996
    ganja1996
    Greenhorn
    Joined Jul 2015 Posts: 8
    send a ticket in and tell them you payed for one on accident and I'm sure they will give you your money back they have everything on file and can access your game anytime they need so they can confirm you had one already 
  • it will fitz
    it will fitz
    Strike-force Captain
    Joined Feb 2013 Posts: 981
    why did you buy a unit you already had?
    1.618034
  • RVC DAN
    RVC DAN
    Strike-force Captain
    Joined Apr 2013 Posts: 608
    there are 2 possibilities:

    you already had a herald
    a technical problem   
    Try to send a ticket and explain the process you went through, link to custom support https://warcommander.zendesk.com/hc/en-us/requests/new

    TAO--DAN
  • Miranda460
    Miranda460
    Greenhorn
    Joined Jan 2014 Posts: 4
    i can t send a ticket pfff

  • Axel L
    Axel L
    WC Mod
    Joined Mar 2013 Posts: 10,005
    I highly recommend to check the content of the offers before purchasing them as some offers may only contain content which are already unlocked by the player. These offers can also be described as worthless to the player and aren't recommended to be purchased in any ways.

    On the other hand, I will pass on to the WC team that you have purchased one of these worthless offers by mistake.
    Video games don't cause violence, lag does.
    The day has come and I'm finally beyond the 10k mark. https://www.kixeye.com/forum/discussion/745288
  • Miranda460
    Miranda460
    Greenhorn
    Joined Jan 2014 Posts: 4
    thank u she have send today mine gold back

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