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Response times Customer Support

schnusel01
schnusel01
Greenhorn
Joined Jun 2018 Posts: 1

How long do I have to wait to receive a response from Customer Support? what can I do to get an answer at all?

  • KrisK
    KrisK
    Master Tactician
    Joined Apr 2012 Posts: 2,499
    Depending on any backlogs, it usually takes at least 72 hours.  Replying before an agent does will only postpone an official response, so the only thing you can do for now is be patient.
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