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War Commander: Rogue Assault is a new mobile title from KIXEYE. Any topics created that are not about WC:RA will be moved to the appropriate forum.

Overwritten account - need some help

killbox one alpha
killbox one alpha
Greenhorn
Joined Jan 2017 Posts: 9

please need some help, yesterday i formatted my galaxy s5. after i re-install the game my alpha account is replaced by my bravo account, so everytime i open my two devices it's the same bravo account with lvl.2 CC, please help me retrieve my alpha account because that is my main account and also a general in our allaince, thanks

DEVICE: SAMSUNG GALAXY S5
PLAYER ID: EDF9741A2F3C6021
IGN: killbox one alpha (lvl.4 CC)
[email protected]

DEVICE: STARMOBILE
IGN: killbox one bravo (lvl.2 CC)
PLAYER ID: 76B194A00562B404
[email protected]

this two gmails are linked. one is my main gmail and the other is the recovery gmail

already filed a support ticket thanks

  • CM Chris
    CM Chris
    KIXEYE Community Manager
    Joined Mar 2014 Posts: 3,530
    As stated in another post, if you've already filed a support ticket there's no need to post on the forums. Someone will be with you when we can.
    WC:RA/BP Community Manager
    Community Rules: CLICK HERE
    Submit a Support Ticket: CLICK HERE
  • killbox one alpha
    killbox one alpha
    Greenhorn
    Joined Jan 2017 Posts: 9

    many thanks WC:RA admins and staffs my alpha account has been restored

  • Roycristobal1
    Roycristobal1
    Greenhorn
    Joined Oct 2017 Posts: 4
    hello, where is the link of support ticket. thanks
  • Axel L
    Axel L
    WC Mod
    Joined Mar 2013 Posts: 10,935
    hello, where is the link of support ticket. thanks
    Support tickets for WC:RA are send in this site. https://kixeye.helpshift.com/a/war-commander-rogue-assault/
    Then, the only step you need to take is to click on "Contact Us" and a ticket form will be open which you can fill in.
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