About that leaderboard...

HEISENBERG_NL1
HEISENBERG_NL1
Skilled Warrior
Joined Aug 2017 Posts: 581
So warpath is done now, i liked it a lot. But now we are back to infamy again. It's pretty annoying that the leaderboard is still broken. At least for me it is, any chance that will be fixed soon?
image
  • Skipjack
    Skipjack
    WC Mod
    Joined May 2012 Posts: 3,857
    <Mod Hat On>It is on the list of things I/we as Mods have brought to the WC Team's attention.. I hope to have some official word within the next day or so. 

    <Mod Hat Off> Even if it is just to say they are working on it, I believe this would be be a good thing communication wise to know that they are making tweaks to fix it for good.  My leaderboard works without lag, delay, or DC's, however, it does jump from Sector back to Global for no reason when I am trying to view the sector boards
    Bacon Resistance is Futile
  • nametagg0
    nametagg0
    Unicorn Overlord
    Joined Jan 2016 Posts: 3,403

    My leaderbored is blank when I open it. Doesn't even show which tier I'm in.

    Image result for free to play vs pay to win gif

    "the optimist looks up and loses his footing.
      the pessimist looks down and loses the path
      the strategist looks forward and adjusts accordingly" 
  • Skipjack
    Skipjack
    WC Mod
    Joined May 2012 Posts: 3,857
    nametagg0 said:

    My leaderbored is blank when I open it. Doesn't even show which tier I'm in.

    Then you need to send a ticket to CS and allow them to investigate that further for you
    Bacon Resistance is Futile
  • HEISENBERG_NL1
    HEISENBERG_NL1
    Skilled Warrior
    Joined Aug 2017 Posts: 581
    Skipjack said:
    <Mod Hat On>It is on the list of things I/we as Mods have brought to the WC Team's attention.. I hope to have some official word within the next day or so. 

    <Mod Hat Off> Even if it is just to say they are working on it, I believe this would be be a good thing communication wise to know that they are making tweaks to fix it for good.  My leaderboard works without lag, delay, or DC's, however, it does jump from Sector back to Global for no reason when I am trying to view the sector boards
    Ok nice, yeah mine is stuck at 500, so it's harder to find the bases im looking for. 
    image
  • Skipjack
    Skipjack
    WC Mod
    Joined May 2012 Posts: 3,857
    Dang Heisenberg You should qualify for support right?  If you get a chance PM me some screenshots or if you have the time, care to make a bandi cam video and upload to youtube.. You don't have to, just if you are willing to do so, I would love to see it in action or in this case.. Non-action ;)
    Bacon Resistance is Futile
  • HEISENBERG_NL1
    HEISENBERG_NL1
    Skilled Warrior
    Joined Aug 2017 Posts: 581
    Skipjack said:
    Dang Heisenberg You should qualify for support right?  If you get a chance PM me some screenshots or if you have the time, care to make a bandi cam video and upload to youtube.. You don't have to, just if you are willing to do so, I would love to see it in action or in this case.. Non-action ;)



    image
  • HEISENBERG_NL1
    HEISENBERG_NL1
    Skilled Warrior
    Joined Aug 2017 Posts: 581
    Support tickets will probably say: we are working on it hehehe
    image
  • Skipjack
    Skipjack
    WC Mod
    Joined May 2012 Posts: 3,857
    edited 10 Oct 2017, 5:48PM
    Well heck in a hand basket... I see what you mean now.  Thanks for the pic, still send a report though if you have the time. The more reports the more eyes and ears get on the subject.  :p
    Bacon Resistance is Futile
  • HEISENBERG_NL1
    HEISENBERG_NL1
    Skilled Warrior
    Joined Aug 2017 Posts: 581
    Skipjack said:
    Well heck in a hand basket... I see what you mean now.  Thanks for the pic, still send a report though if you have the time. The more reports the more eyes and ears get on the subject.  :p
    Thnx. Yes more have this problem, i;ll send a ticket just in case :-)
    image
  • xxCroftYxx
    xxCroftYxx
    Incursion Leader
    Joined Mar 2017 Posts: 1,129
    Skipjack said:
    Well heck in a hand basket... I see what you mean now.  Thanks for the pic, still send a report though if you have the time. The more reports the more eyes and ears get on the subject.  :p

    Mine looks exactly the same, and so do most of my friends.
  • YamYam77
    YamYam77
    Incursion Leader
    Joined Sep 2016 Posts: 1,234
    mine is exactly the same as heisenbergs. Stops me from being able to find good targets or jump to hit them. Its been the same since warpath was introduced
  • Skipjack
    Skipjack
    WC Mod
    Joined May 2012 Posts: 3,857
    I am glad you all have spoke up more so with details.. and again I wish I could explain why some leaderboards work and some do not.   
    Bacon Resistance is Futile
  • Skipjack
    Skipjack
    WC Mod
    Joined May 2012 Posts: 3,857
    Just to clear, there are some players who have leaderboards issues that need to be addressed directly by CS.  The forums are not a place to resolve their individual issue/needs.  So anyone with leaderboard issues, whether discussed here in this thread or other threads... Please do send a Ticket to CS is you are eligible.  I have made the WC team aware of the generalities of the leaderboard and it not functioning since the fixes applied.  As soon as we have an official word I am sure we all know at the same time. Thank you for your patience. 
    Bacon Resistance is Futile
  • BlackCovenant
    BlackCovenant
    Minor Nuisance
    Joined Jun 2012 Posts: 222
    Skipjack said:
    Dang Heisenberg You should qualify for support right?  If you get a chance PM me some screenshots or if you have the time, care to make a bandi cam video and upload to youtube.. You don't have to, just if you are willing to do so, I would love to see it in action or in this case.. Non-action ;)



    that's what mine is doing too, and has been since the first round of warpath

  • Nation-of-1
    Nation-of-1
    Minor Nuisance
    Joined Aug 2013 Posts: 239
    Please fix the fkin leaderboard already, its been ages
  • YamYam77
    YamYam77
    Incursion Leader
    Joined Sep 2016 Posts: 1,234
    good old customer services lol
  • nametagg0
    nametagg0
    Unicorn Overlord
    Joined Jan 2016 Posts: 3,403

    Only time I got a response from them was the weeklong free trial and even then I only got it fixed 2 months later after utilizing the forums about it.

    Image result for free to play vs pay to win gif

    "the optimist looks up and loses his footing.
      the pessimist looks down and loses the path
      the strategist looks forward and adjusts accordingly" 
  • Whiskey-Tango3
    Whiskey-Tango3
    Strike-force Captain
    Joined Feb 2013 Posts: 743
    mine does the same thing so i don't even bother looking at it now
  • HEISENBERG_NL1
    HEISENBERG_NL1
    Skilled Warrior
    Joined Aug 2017 Posts: 581
    yeah it sucks lol
    image
  • Aaron716
    Aaron716
    Potential Threat
    Joined Aug 2012 Posts: 97
    It's only a priority when....well....never mind. 
  • ACB2-Giggity
    ACB2-Giggity
    Skilled Warrior
    Joined Aug 2011 Posts: 308
    My leaderboard is jacked too, so is same for most players i know. Also having issue with flash crash when trying to scroll attack log.
    When all else fails, use C-4
  • Carld Davilla
    Carld Davilla
    Potential Threat
    Joined Apr 2015 Posts: 31
    Just one more thing they cant figure out how they broke it. LMAO
  • gobirdseagles
    gobirdseagles
    Master Tactician
    Joined Mar 2013 Posts: 2,237
    Skipjack said:
    <Mod Hat On>It is on the list of things I/we as Mods have brought to the WC Team's attention.. I hope to have some official word within the next day or so. 

    <Mod Hat Off> Even if it is just to say they are working on it, I believe this would be be a good thing communication wise to know that they are making tweaks to fix it for good.  My leaderboard works without lag, delay, or DC's, however, it does jump from Sector back to Global for no reason when I am trying to view the sector boards
    Ok nice, yeah mine is stuck at 500, so it's harder to find the bases im looking for. 
    Mine is doing the same I wont hold my breath to see it fixed anytime soon. 

  • ivyh206
    ivyh206
    Minor Nuisance
    Joined Oct 2013 Posts: 227
    same here but its good cos no one can find you to hit you lol.
  • Kemen3570
    Kemen3570
    Potential Threat
    Joined May 2013 Posts: 35
    I've got the same issue as the others.  Anyone else having an issue checking times on the leader board in regards to invasion time?  the times i'm seeing aren't sequential and then locks me up and I have to reboot.  I'd like to see where I actually am in standings to see if it's worth trying again.  
  • DOBBA PHOENIX
    DOBBA PHOENIX
    WC Mod
    Joined Oct 2012 Posts: 1,567
    There are many players experiencing issues with the leaderboard. If you are one of them, and can send a support ticket, please send a support ticket so that KIXEYE can see that people are having issues with this leaderboard. Here is the link to send a ticket. 
    https://warcommander.zendesk.com/hc/en-us

    I am a KIXEYE Moderator but NOT a KIXEYE Employee. I am
    simply a player just like everyone of you all. Please keep your comments
    constructive, on point, and without violating the TOS or rules of the forums.
    For a list of some of the things not tolerated on this post,
    please review the community forum rules which can be found at this link. www.kixeye.com/forum/discussion/530465
    To send a support ticket, please visit this link. https://warcommander.zendesk.com/hc/en-us/requests/new
  • Tricia-EXM
    Tricia-EXM
    Minor Nuisance
    Joined Feb 2013 Posts: 101
    Leaderboard has been like this since round 1 of warpath, kixeye say they know the problem but still havent fixed it.  At least during warpath we had the warpath leaderboard to go from but now we dont even have that.
  • DOBBA PHOENIX
    DOBBA PHOENIX
    WC Mod
    Joined Oct 2012 Posts: 1,567
    Leaderboard has been like this since round 1 of warpath, kixeye say they know the problem but still havent fixed it.  At least during warpath we had the warpath leaderboard to go from but now we dont even have that.
    Yeah I wish the warpath leaderboard was 100% so we could see jumpers in sector lol
    I am a KIXEYE Moderator but NOT a KIXEYE Employee. I am
    simply a player just like everyone of you all. Please keep your comments
    constructive, on point, and without violating the TOS or rules of the forums.
    For a list of some of the things not tolerated on this post,
    please review the community forum rules which can be found at this link. www.kixeye.com/forum/discussion/530465
    To send a support ticket, please visit this link. https://warcommander.zendesk.com/hc/en-us/requests/new
  • Rob de R
    Rob de R
    Master Tactician
    Joined Sep 2012 Posts: 2,262
    the first time i sent a ticket for leaderboard issues like we all have now is a month ago, the issue i expierenced then expanded  over preview, warpath and rest of game
    i have a slight devaju with the issues with the old event sector leaderboards what where fixed by removing them
    Do wonder if this goes same way or will it be fixed fast as it it is taking already to long
    You thought the imaginary wasn`t possible?
    You thought Scrooge was bad? 
    think again 
    lvl 46 now (april 2018)... lets bet .. how many years to 47? 
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