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War Commander: Rogue Assault is a new mobile title from KIXEYE. Any topics created that are not about WC:RA will be moved to the appropriate forum.

Purchased goods not received

thoralb
thoralb
Greenhorn
Joined Jan 2017 Posts: 2

I purchased gold for $99.99 but I didn't receive any at all. I am trying to contact support but I am finding imposibble to do so... Need help on how to contact support

  • Cyrics2012
    Cyrics2012
    Greenhorn
    Joined Jan 2017 Posts: 1

    Hiich habe das aktuelle angebot gekauft jedoch nichts bekommen paypal tranaktionscode ist auf anfrage erhähltlich
    MfG Cyrics

  • CM Chris
    CM Chris
    KIXEYE Community Manager
    Joined Mar 2014 Posts: 3,670
    Support tickets can be filed by opening your game, clicking on your avatar, clicking Settings, and then Support. Alternatively, you can click the link in my forum signature.

    Regarding failed purchases, the game team is aware of failing purchase issues that were occurring on Android since yesterday. They have since released a fix for this issue and all Android purchases should begin reconciling and delivering in the next 24 hours.
    WC:RA/BP Community Manager
    Community Rules: CLICK HERE
    Submit a Support Ticket: CLICK HERE
  • thoralb
    thoralb
    Greenhorn
    Joined Jan 2017 Posts: 2

    Thanks. It was all corrected

  • Laredo
    Laredo
    Moderator
    Joined Dec 2011 Posts: 18,132
    Closing, issue resolved.
This discussion has been closed.