To the guys at KIXEYE,
I know you guys have a PR guy and I think it would be nice if that person was used for this situation. With the updates performed on 6-18-2012 there has been A LOT of unhappy users and most likely throwing rumors around that you guys are looking to increase your bottom line with this change. I think you own it to us all that instead of a statement saying; We are working hard to correct the issues and we do not have an ETA of when these problems will be fixed, corrected, and/or addressed. If you guys are looking to increase revenue then by all means please come out and say it. If this happened to be an oversight during the development process; then again please let us know.
You have created a lot of unhappy customers in this process. I think the time should be taken by the people at KIXEYE to perform a little "Damage Control" in order to save face along with possibly keeping the current players/customers you currently have along with the possibility of having customers that have already left come back. The possibility of gaining new customers with this current unease of players it may even be hard to get new players/customers to even consider playing.
Personally I would just like to hear the reasoning for the "Political" anwsers and the avoidance of explaining to others what exactally is a solution the KIXEYE is coming up with to solve these issues.
I am not a player that spends money on this game but does that make me any different then a customer that does spend money playing this game?
Again KIXEYE, PLEASE offer us some insight on what plans, if any you guys are working on to make the experience of playing your game(s) better and in the future maybe it would be a good idea to listen to your customers on what could make a game they play better.
Also a concerned player.
I'm an ELECTRICIAN not a MAGICIAN!!!!!!!!