Why Are We Afraid? - A Post on the Banning System

GRAIDER1
GRAIDER1
Potential Threat
Joined Feb 2012 Posts: 54
edited 30 May 2012, 11:09PM
Does anyone else find themselves worried about this banning situation? I have had several friends banned for no apparent or obvious reason, and it really has me worried. I have never hacked, never exploited any glitch in my favor and never "worked the system." But yet, I still find myself worried that I myself may be banned for no reason. Kixeye's "auto-ban" just goes through the system and finds people doing things they shouldn't.

But what if I or anyone else randomly comes across a glitch that they never intended to, and had never seen before. Should they be unfairly banned? And then receive absolutely no reply from Kixeye regarding the nature of their ban?

I do find myself troubled by this entire situation, especially as someone who has invested a good year in this game and does truly enjoy it. I want to play with the satisfaction of knowing if something is off-kilter with my account, and have a fair shot at resolving it. Instead, Kixeye simply bans you with no explanation and no chance to explain yourself. This is not how gaming should work, or how a company should be run. Its time we got some answers from Kixeye.

In the meantime, I thoroughly hope this post will not be deleted because it represents Kixeye unfairly. They have done a wonderful job with so many things. But there are still a few glitches, both in the system and in management that need tweaking.

BP name - Pheonicia
Level - 31
User ID - 2262207
  • Admiral_Ackabar
    Admiral_Ackabar
    Unicorn Overlord
    Joined Jun 2011 Posts: 5,543
    Im still drunk from yesterday
    BP Alliance: - PNLS -  Dunno bout us? Well ask your Mom, she will fill ya in.

    TOME:    -Harbinger Pampei-   Coming Soon.
  • wesker
    wesker
    Unicorn Overlord
    Joined Sep 2011 Posts: 5,473
    ummm doomsdayrebel pissed swag off
    Decimate the Weak

    Ships Won: who cares you will see them :D 
    BP-ID: 1824740....lvl 72

  • Doomsdayrebel
    Doomsdayrebel
    Force to be Reckoned With
    Joined Dec 2011 Posts: 1,571
    Wait what lol. I didn't make him close all the threads, him Ackabar hoped on a rebel star cruiser and hyper jumped to Tatooine drank some space whiskey and they both seem to be hungover. lol jk
    Death Metal + Pirates = Fix Your Base \m/ \m/
    Event Hulls Won: = Who Cares

    Sectors: They still make those???
  • caribbean girl
    caribbean girl
    Unicorn Overlord
    Joined Nov 2011 Posts: 5,964
    Glitch?WHAT IS THAT?sorry not my cup of tea.
    not a normal gal...xoxo
  • Glynn
    Glynn
    Minor Nuisance
    Joined May 2011 Posts: 151
    i here what you are saying i am currently BANNED along with a friend for no reason what so ever i have spent coins won 2 raid ships countless emails even had 5 threads wiped of here for no reason so yes be worried...
    Level 33 :)
    Sector 32 is home :)
    I am King Kong :mad:
  • DESTRO
    DESTRO
    KIXEYE
    Joined May 2010 Posts: 207
    There is no reason to be worried as long as you do NOT A) use hacks or B) share your login credentials with others.
    CEO, KIXEYE 

    All your base are belong to KIXEYE.
  • Sam Run
    Sam Run
    Minor Nuisance
    Joined Nov 2011 Posts: 163
    WOW !!!! That s a news people !!!!

    There is no reason to be worried as long as you ...
    B) SHARE your login credentials with others !!!!!

    lol

    So share it with me guys or you ll be banned
  • Admiral_Ackabar
    Admiral_Ackabar
    Unicorn Overlord
    Joined Jun 2011 Posts: 5,543
    There is no reason to be worried as long as you A) don't use hacks or B) share your login credentials with others.

    KIXEYE CEO:
    Pointing out the obvious to paranoid nerds since 2008.

    <3
    BP Alliance: - PNLS -  Dunno bout us? Well ask your Mom, she will fill ya in.

    TOME:    -Harbinger Pampei-   Coming Soon.
  • Target
    Target
    Unicorn Overlord
    Joined Oct 2011 Posts: 4,296
    There is no reason to be worried as long as you A) don't use hacks or B) share your login credentials with others.

    Try this..

    There is no reason to be worried as long as you don't A) use hacks or B) share your login credentials with others.
    loading
  • DreadPirateRoberts78
    DreadPirateRoberts78
    Minor Nuisance
    Joined Jan 2012 Posts: 131
    jbruening wrote: »
    But what if I or anyone else randomly comes across a glitch that they never intended to, and had never seen before. Should they be unfairly banned? And then receive absolutely no reply from KIXEYE regarding the nature of their ban?


    People that get banned/suspended for glitch exploitation do just that; exploit it. Like the repair glitch, it just happened sometimes due to timing. The ones that got popped for it are the ones that did it every time. Relax there fella, drop the guilty conscience lol

    Also, your friends that got banned did so for a reason. I have had several friends get banned and they all ultimately said they hacked or cheated. Maybe your friends won't admit to it.

    Kixeye is NOT Obama; they do not wontonly take away people's rights :)
    "...The Rattlesnake is found in no other quarter of the world besides America. She never begins an attack, nor, when once engaged, ever surrenders: she is therefore an emblem of magnanimity and true courage... She never wounds 'till she has generously given notice, given to her enemy, and cautioned him against the danger of treading on her. However, once aroused and provoked to attack, she is LETHAL.” -American Colonist (1775)
  • Admiral_Ackabar
    Admiral_Ackabar
    Unicorn Overlord
    Joined Jun 2011 Posts: 5,543
    Target wrote: »
    Try this..

    There is no reason to be worried as long as you don't A) use hacks or B) share your login credentials with others.

    great...

    you just corrected the CEO



    was nice knowing you, sorry you had to be publicly banned.
    BP Alliance: - PNLS -  Dunno bout us? Well ask your Mom, she will fill ya in.

    TOME:    -Harbinger Pampei-   Coming Soon.
  • Spikes
    Spikes
    Potential Threat
    Joined Nov 2011 Posts: 77
    There is no reason to be worried as long as you A) don't use hacks or B) share your login credentials with others.

    Is there any chance of making the winners lists more user friendly, updated with name changes and id numbers, what was won and in a separate area in forum. Maybe less mistakes would be made if peeps knew what other players are entitled to exactly.
  • IcenI 53
    IcenI 53
    Force to be Reckoned With
    Joined Jun 2011 Posts: 1,644
    jbruening wrote: »
    Does anyone else find themselves worried about this banning situation? I have had several friends banned for no apparent or obvious reason, and it really has me worried. I have never hacked, never exploited any glitch in my favor and never "worked the system." But yet, I still find myself worried that I myself may be banned for no reason. KIXEYE's "auto-ban" just goes through the system and finds people doing things they shouldn't.

    But what if I or anyone else randomly comes across a glitch that they never intended to, and had never seen before. Should they be unfairly banned? And then receive absolutely no reply from KIXEYE regarding the nature of their ban?

    I do find myself troubled by this entire situation, especially as someone who has invested a good year in this game and does truly enjoy it. I want to play with the satisfaction of knowing if something is off-kilter with my account, and have a fair shot at resolving it. Instead, KIXEYE simply bans you with no explanation and no chance to explain yourself. This is not how gaming should work, or how a company should be run. Its time we got some answers from KIXEYE.

    In the meantime, I thoroughly hope this post will not be deleted because it represents KIXEYE unfairly. They have done a wonderful job with so many things. But there are still a few glitches, both in the system and in management that need tweaking.

    BP name - Pheonicia
    Level - 31
    User ID - 2262207

    1: KIXEYE do NOT randomly ban any players.
    2: KIXEYE always send an email as to why you have been suspended.
    3: If you abuse a glitch, KIXEYE will email and tell you to cease this activity. Some players (like me), dont even know how to use the glitch you are refferring to.
    4: I was suspended by KIXEYE for "cheating", this was resolved within 2 weeks and I was completely exonerated and completely reinstated.
    5: Never known KIXEYE to delete a sensible post to be honest, only posts that repeat themselves or posts that contain foul language and completely inappropriate content.

    In no way have I got my tongue up KIXEYE's rear and I am sure the mods would tell you I can be "irritating" becuase I say it how it is and some people dont appreciate my directness about some of the f**k ups they have done recently. They are trying thier best to sort out the issues everyone has concerns about.
    Old players don't know best !
  • Pat Miller
    Pat Miller
    Potential Threat
    Joined Dec 2011 Posts: 26
    while kixeye does their best to keep this from happing unfairly,there are people cought up in the auto if you read the forms you will see where they have gave the account back to the player,but this is the example not the normal.i would reconmend any that plays this game to read the T.O.S and if you have problems that kixeye wont address submit a report to facebook,because just like people get baned we do have a voice.so here goes kixeye you have a glitch where you go to build a ship and you can do it insta build it you have a auto glitch repair and a manule one.now with your new updates you have a dock glitch that will repair ships as it returns insta.you have a problem with ships docking,you have a problem when you go to att a base and it takes 20 sec to start to load base this started yesterday at about 2200 est.rockets are hit and miss.is there a reason for me to report all this no because as a beta game and seeing these same things reported i make the assumtion that the game developer is aware of thes problems and i have not even started.now this is a direct quoate from the C.E.O "There is no reason to be worried as long as you A) don't use hacks or B) share your login credentials with others. "no where did it say you cant use glitchs and as a beta game you should not be baned for you using them as we dont have ownership in the game thus making us not responsibal for the glitches,or the fixing of the glitches. now with that said let me explain the diferances between game glitches and hacks. to all you hacks out there not hackers you simply speed up the time on the server.glitches are inproper coding in the game and servers this is KIXEYES problem not the end user,but as a beta there is no such thing as an end user you are all beta testers did you know this.i am in no way disrespecting anyone at kixeye just pointing out the problems we have together.ie the week from hell with all the changes witch i think are a big step forward,but while im here i got to ask why the SS why not the hha,hhb,battlecruiser,battleship,dred not really this hual is for the ones that dont know strat.please start to release these huals in the order they were won,and anti flak for the love of god.oh one outher thing i dont think a SS is 72 gold unles gold is better then my cash but your game let me buy 5 of them for that price,and next time you give gold you may want to make sure that you give the proper amount so it is fair to all unless im wrong about the amount given i was awarded far more then any else that i heard about.now with all this said plz check my account so i dont have to hide in fear of being baned for a problem i had nothing to do with.and plz for the love of god if you cant get this done before the raid dont mess with it as i have a dam good chance of winning a ship for the first time.thx cuda does not count way too easy to get nothing special about a give me.

    thank you,
    patrick miller
    0512 EST
    5/30/2012
  • Paul Gateley
    Paul Gateley
    Potential Threat
    Joined Sep 2011 Posts: 99
    That made my head hurt
    Home Sector 274 visited sectors 401 499 133 490 328
    Base lvl 56

    Proud owner of all Raid ships
  • IcenI 53
    IcenI 53
    Force to be Reckoned With
    Joined Jun 2011 Posts: 1,644
    I had to get some more coffee.........
    Old players don't know best !
  • gtslow
    gtslow
    Incursion Leader
    Joined Sep 2011 Posts: 1,538
    jbruening wrote: »
    I have had several friends banned for no apparent or obvious reason, and it really has me worried.

    I'd be willing to bet that they are doing this:
    B) share your login credentials with others.

    Even logging in to start repairs on a friends base is against the rules. It's kinda obvious when player A. is located in CA. and player B. is located in NC. Yet player A's account was used at 10am from a location in CA then just after it gets attacked is logged in from NC.
  • No..Beard
    No..Beard
    Unicorn Overlord
    Joined Jun 2010 Posts: 3,791
    There is no reason to be worried as long as you A) don't use hacks or B) share your login credentials with others.

    I know that it was already pointed out, but you may want to edit this.
    Imagine if I reversed your two requirements:

    There is no reason to be worried as long as you A) share your login credentials with others or B) don't use hack.

    Somewhere out there, some 'internet lawyer' will eventually try to use this as justification for sharing accounts.

    BP ID: 1038         WC ID: 1476        VC ID: 18589     Tome ID: 3698   

    image

  • LORDThunderCats
    LORDThunderCats
    Potential Threat
    Joined Apr 2012 Posts: 46
    There is no reason to be worried as long as you A) don't use hacks or B) share your login credentials with others.

    i think you tryn to say dont share your login info well i hope thats what u were sayn :cool:
    founding  member of PTW and winner of every hull in the game 
    never cry just fight back 
  • Slashmach
    Slashmach
    Potential Threat
    Joined Feb 2012 Posts: 64
    if you see a glitch and u should happen to use it by accident just send in a ticket explaining what happened then im sure you hav nothing to worry about
  • freeedom
    freeedom
    Unicorn Overlord
    Joined Feb 2012 Posts: 3,255
    Pat Miller wrote: »
    while kixeye does their best to keep this from happing unfairly,there are people cought up in the auto if you read the forms you will see where they have gave the account back to the player,but this is the example not the normal.i would reconmend any that plays this game to read the T.O.S and if you have problems that kixeye wont address submit a report to facebook,because just like people get baned we do have a voice.so here goes kixeye you have a glitch where you go to build a ship and you can do it insta build it you have a auto glitch repair and a manule one.now with your new updates you have a dock glitch that will repair ships as it returns insta.you have a problem with ships docking,you have a problem when you go to att a base and it takes 20 sec to start to load base this started yesterday at about 2200 est.rockets are hit and miss.is there a reason for me to report all this no because as a beta game and seeing these same things reported i make the assumtion that the game developer is aware of thes problems and i have not even started.now this is a direct quoate from the C.E.O "There is no reason to be worried as long as you A) don't use hacks or B) share your login credentials with others. "no where did it say you cant use glitchs and as a beta game you should not be baned for you using them as we dont have ownership in the game thus making us not responsibal for the glitches,or the fixing of the glitches. now with that said let me explain the diferances between game glitches and hacks. to all you hacks out there not hackers you simply speed up the time on the server.glitches are inproper coding in the game and servers this is KIXEYES problem not the end user,but as a beta there is no such thing as an end user you are all beta testers did you know this.i am in no way disrespecting anyone at kixeye just pointing out the problems we have together.ie the week from hell with all the changes witch i think are a big step forward,but while im here i got to ask why the SS why not the hha,hhb,battlecruiser,battleship,dred not really this hual is for the ones that dont know strat.please start to release these huals in the order they were won,and anti flak for the love of god.oh one outher thing i dont think a SS is 72 gold unles gold is better then my cash but your game let me buy 5 of them for that price,and next time you give gold you may want to make sure that you give the proper amount so it is fair to all unless im wrong about the amount given i was awarded far more then any else that i heard about.now with all this said plz check my account so i dont have to hide in fear of being baned for a problem i had nothing to do with.and plz for the love of god if you cant get this done before the raid dont mess with it as i have a dam good chance of winning a ship for the first time.thx cuda does not count way too easy to get nothing special about a give me.

    thank you,
    patrick miller
    0512 EST
    5/30/2012


    my eyes went BONG-EYED
    freedom  NBK                                                                                                                     

    Lv66 - ID 990134                                                                                                              

    http://www.youtube.com/user/freedom14639?feature=mhee


  • KIXEYE Swag
    KIXEYE Swag
    Unicorn Overlord
    Joined Nov 2011 Posts: 3,665
    I don't know why you're afraid. We do not ban people for no reason. Your friends might claim they did nothing wrong, but in the words of the great Gregory House, "everybody lies." Don't try to cheat or share your account and you having nothing to worry about.
  • Apollo4life
    Apollo4life
    Skilled Warrior
    Joined Mar 2012 Posts: 448
    I don't know why you're afraid. We do not ban people for no reason. Your friends might claim they did nothing wrong, but in the words of the great Gregory House, "everybody lies." Don't try to cheat or share your account and you having nothing to worry about.

    Hmm, why bring up the question of being worried if you did not fear it for some reason? I think the author of this thread is worried that that they may be banned due to activity that has yet to be found out.
    image
  • jefe
    jefe
    Strike-force Captain
    Joined Nov 2010 Posts: 652
    I don't know why you're afraid. We do not ban people for no reason. Your friends might claim they did nothing wrong, but in the words of the great Gregory House, "everybody lies." Don't try to cheat or share your account and you having nothing to worry about.

    It may be true now that players are not banned for no reason. However, historically they have been. The original version of the autoban software did not account for the drastic changes in the game and banned quite a few older players. Build times have increased drastically since the game started. I am glad to see that this has been remedied and those players have been reinstated.
        
  • freeedom
    freeedom
    Unicorn Overlord
    Joined Feb 2012 Posts: 3,255
    I don't know why you're afraid. We do not ban people for no reason. Your friends might claim they did nothing wrong, but in the words of the great Gregory House, "everybody lies." Don't try to cheat or share your account and you having nothing to worry about.

    Attachment not found........
    freedom  NBK                                                                                                                     

    Lv66 - ID 990134                                                                                                              

    http://www.youtube.com/user/freedom14639?feature=mhee


  • jamtime
    jamtime
    Minor Nuisance
    Joined Sep 2011 Posts: 204
    gtslow wrote: »
    I'd be willing to bet that they are doing this:



    It's kinda obvious when player A. is located in CA. and player B. is located in NC. Yet player A's account was used at 10am from a location in CA then just after it gets attacked is logged in from NC.

    No, this isn't always true. (and one of the major annoyances I have had with Blizzard)
    I live in Canada and my work has a US IP - so my IP can be from Canada at 10am and then in the US at 10:30am.
  • anubisuicide
    anubisuicide
    Potential Threat
    Joined Oct 2011 Posts: 78
    I don't know why you're afraid. We do not ban people for no reason. Your friends might claim they did nothing wrong, but in the words of the great Gregory House, "everybody lies." Don't try to cheat or share your account and you having nothing to worry about.

    swag says everybody lies.... but he could just be lying ;)
  • frigatefurious
    frigatefurious
    Potential Threat
    Joined Aug 2011 Posts: 100
    I don't know why you're afraid. We do not ban people for no reason. Your friends might claim they did nothing wrong, but in the words of the great Gregory House, "everybody lies." Don't try to cheat or share your account and you having nothing to worry about.

    swag not trying to be nastu but your talking outa your ring there and you know it aswell ridetill we die was a lvl 34 and becuase of a glitch that your developers missed he got reset to zero now not being funny its not our problem that the system has glitches and if your developers havent found them then you shouldnt have the right to ban people for showing you your weak spots they should be commended for it you dont see activision banning people from call of duty for it do you no they pull there fingers out ther bums and patch that **** so it doesnt become more of an issue
  • spicer-70
    spicer-70
    Force to be Reckoned With
    Joined Oct 2011 Posts: 1,945
    People that get banned/suspended for glitch exploitation do just that; exploit it. Like the repair glitch, it just happened sometimes due to timing. The ones that got popped for it are the ones that did it every time. Relax there fella, drop the guilty conscience lol
    I still know quite a few who honestly have no clue why they are banned. Their guess is maybe glitch repairs but they aren't sure and kixeye isn't telling them. Then when looking for info here.. there's the company founder and one of the CM Mods (and now the King hacka himself) saying they don't ban for glitch repairs, at least not without warning first.

    So something is getting a lot of people who claim to be legit banned, and others who are legit temporarily suspended with no explanation as to why in either instance. So.. yes, I figure it's only a matter of time before I get the ax.. and I won't have a clue as to why.
  • Trogar
    Trogar
    Moderator
    Joined Oct 2011 Posts: 13,085
    Kixeye has stated previously that there are exceptions to every rule. Just like real life. It was stated also, people would not be BANNED for abusing the repair glitch during the raids, but rather disqualified from winning the hulls.
    There are also plenty of people who, rather than going about the whole process in a dignified manner, fly off the handle and name call, threaten, etc. THOSE people are far less likely to get the help/attention they might if they played it cool.
    If there are people you know, who were banned for "no reason", perhaps they way they handled the situation didn't befit reinstatement. Playing a game is hardly a right, and some tend to forget themselves when they are passionate about things.
    As a gamer, playing on multiple platforms and genres, I have seen players handed lifetime bans for cursing in a "family" setting. It is all situational, and you can't expect to be privvy to any or all factors when it comes to these things.
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