Didnt recieve free gold or logistics Att MOD

Caretaker666
Caretaker666
Greenhorn
Joined Feb 2019 Posts: 9
I played in the event but didnt recieve the free gold or logistics offer after event. I cant submit a ticket because of the 50 purchase requirement. What should i do in this case ive spent money just not 50$ yet.
You mess with the chicken you get the **** bok bok !!!
  • HURTNEMESIS
    HURTNEMESIS
    Greenhorn
    Joined Apr 2019 Posts: 1
    Did receive my gold & tokens either and I played the event. When will I get this?
  • DESTROYER-K1LL
    DESTROYER-K1LL
    Skilled Warrior
    Joined Nov 2014 Posts: 434
    i believe that if you didn't spend gold on repairs during the event you dont get the offer. everyone i know that didn't get the offer also hasnt used gold on repairs. 
    R.I.P. Riktor
  • dave.clandestine.7
    dave.clandestine.7
    Potential Threat
    Joined Mar 2014 Posts: 87
    i spent gold during event and didn't receive any logistics or gold!
  • kixeyeuser_951297414_5434_8358176
    kixeyeuser_951297414_5434_8358176
    Greenhorn
    Joined May 2017 Posts: 7
    i spent gold during event and didn't receive any logistics or gold!
    same here :(
  • stopthewar
    stopthewar
    Greenhorn
    Joined Apr 2019 Posts: 16
    I think it is a fair compensation for people who did waste money on the event.
    But doubt that anyone who didn't will get it.
  • steve_81
    steve_81
    Skilled Warrior
    Joined Jul 2013 Posts: 577
    how come some people got a free gift of 2 logistics and 50 gold because the event didnt heal rigth but others havent got it?
  • steve_81
    steve_81
    Skilled Warrior
    Joined Jul 2013 Posts: 577
    i know of 2 people who didnt spend gold and did get the gift!
  • nametagg0
    nametagg0
    Unicorn Overlord
    Joined Jan 2016 Posts: 4,896
    if you used gold you got it.
    Image result for free to play vs pay to win gif

    "the optimist looks up and loses his footing.
      the pessimist looks down and loses the path
      the strategist looks forward and adjusts accordingly" 
  • SnowwhiteMILY
    SnowwhiteMILY
    Skilled Warrior
    Joined Jan 2014 Posts: 303
    few r getting free repair token+gold gift,rest didnt.sadly im one of them who didnt get it and really this is unfair happend with me Lol.where is my gift kixeye o:) ..ID-20849963
  • Benji F
    Benji F
    Strike-force Captain
    Joined Jan 2016 Posts: 889

    You dont get cause you not using gold repair during event

  • CyberToad
    CyberToad
    WC Mod
    Joined Mar 2015 Posts: 5,814
    Commanders

    If at anytime you believe you should have received the Logistics or Gold for the event, make sure you send in a support ticket and let Kixeye Support know. 

    Cybertoad [Moderator]

    Kixeye Forum/Chat Moderator


    Request Support                           Help Desk                            Cybertoad Chat (discord)
    Report a Suspected Cheater                           Kixeye Forum Rules                            Report Harassment
  • steve_81
    steve_81
    Skilled Warrior
    Joined Jul 2013 Posts: 577
    well it would help if we knew why people where getting the free gift?

    the players i know that got it dont no why. 

    maybe they used a certain unit that didnt heal right but they didnt notice it?

    without a post explaining why it was given out it just seems like random people have been given a free gift
  • CyberToad
    CyberToad
    WC Mod
    Joined Mar 2015 Posts: 5,814
    edited 21 Jul 2019, 12:10PM
    Commander

    Thank you for your feedback.  Kixeye is aware of what caused the issue and has compensated  the players who have been involved.  This was a very specific glitch that was noted and addressed.  No further information will be released. 

    If you feel that you were left out and would like further clarification, send a support ticket so that support can address the issue further.

    Cybertoad [Moderator]

    Kixeye Forum/Chat Moderator


    Request Support                           Help Desk                            Cybertoad Chat (discord)
    Report a Suspected Cheater                           Kixeye Forum Rules                            Report Harassment
  • steve_81
    steve_81
    Skilled Warrior
    Joined Jul 2013 Posts: 577
    so basically it was people who used gold but the unit didnt heal.
  • para42
    para42
    Skilled Warrior
    Joined Sep 2012 Posts: 358
    Apparently not all units were affected by the glitch so you only got the compensation if you used gold to repair affected units, and no i have no idea what units were affected and what werent
  • steve_81
    steve_81
    Skilled Warrior
    Joined Jul 2013 Posts: 577
    which is stupid seen as some people may have used the unit but didnt coin it but still suffered from the glitch and if it was just 1 unit it would have cost just a couple of gold to coin but yet they get 2 free full toon heals plus 50 gold!
  • CyberToad
    CyberToad
    WC Mod
    Joined Mar 2015 Posts: 5,814
    Again, If you believe you were effected by this issue, send in a support ticket and let Kixeye review your account. 

    Kixeye Forum/Chat Moderator


    Request Support                           Help Desk                            Cybertoad Chat (discord)
    Report a Suspected Cheater                           Kixeye Forum Rules                            Report Harassment
  • paterospride1
    paterospride1
    Greenhorn
    Joined Jun 2014 Posts: 17
    what if u can't get in to write a ticket? another bogus **** kix doing.. all suffered and not compensated, game is going **** and unfair.. fair game? BS...
  • Miss Missy
    Miss Missy
    Minor Nuisance
    Joined Oct 2015 Posts: 101
    CyberToad said:
    Commander

    Thank you for your feedback.  Kixeye is aware of what caused the issue and has compensated  the players who have been involved.  This was a very specific glitch that was noted and addressed.  No further information will be released. 

    If you feel that you were left out and would like further clarification, send a support ticket so that support can address the issue further.

    Cybertoad [Moderator]
    If you explained who was getting it and why people would stop moaning.
  • steve_81
    steve_81
    Skilled Warrior
    Joined Jul 2013 Posts: 577
    CyberToad said:
    Commander

    Thank you for your feedback.  Kixeye is aware of what caused the issue and has compensated  the players who have been involved.  This was a very specific glitch that was noted and addressed.  No further information will be released. 

    If you feel that you were left out and would like further clarification, send a support ticket so that support can address the issue further.

    Cybertoad [Moderator]
    If you explained who was getting it and why people would stop moaning.
    exactly this. but i believe it was given to people who used gold to heal whatever unit it was and they are maybe not allowed to  say that as if you know someone who got the gift then you know they coined which maybe against certain rights!!! total guess work by me tho
  • para42
    para42
    Skilled Warrior
    Joined Sep 2012 Posts: 358
    im wondering if it was escorts as their price to repair was high, i got the compensation and its only unit i can think of was high, personally i dont know what the big **** secret is as to why some got compensation and some didnt, probably lose mine now  :D
  • WISHYOUWOULD
    WISHYOUWOULD
    Incursion Leader
    Joined Feb 2013 Posts: 1,149
    i spent 20 cents and got it
    "Okay,now let's try to get an answer from someone who isnt a complete  r.etard"-Mr Garrison
  • kixeyeuser_425747328_18793_2581388
    kixeyeuser_425747328_18793_2581388
    Greenhorn
    Joined Aug 2015 Posts: 1
    CyberToad
    i also didnt receive free gold and free repair tokens after event,,i ply event and i spent about 100 gold on repair,,but i cant sent ticket for 3 monts now ,,dont know why,,its say i didnt spend 50 dollars in game ,,,wtf,,before i spending a lot but i stop buying gold because bad bad support
  • Michael_F472
    Michael_F472
    Potential Threat
    Joined May 2013 Posts: 75

    @CyberToad said:
    Commanders

    If at anytime you believe you should have received the Logistics or Gold for the event, make sure you send in a support ticket and let Kixeye Support know. 

    Cybertoad [Moderator]

    And it still takes 4d to answer a ticket.. for the event it took them 6d +.......

    Crimson Knights n Angels:
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  • BLOODMONEY69666
    BLOODMONEY69666
    Minor Nuisance
    Joined Jul 2014 Posts: 237
    CyberToad said:
    Again, If you believe you were effected by this issue, send in a support ticket and let Kixeye review your account. 
    Ive spent like 2000$ on this game so support isnt a issue for me but i have friends who have been playing a few months and spent some coin but not 50$ so they cant get support. I get that you have to pay the people who review the tickets but there should be a time limit to allow new players to be able to submit tickets. At least 6 months of free support would most likely be a good way to help bring new players into the game. And for gods sake get that upgrade your mega tank achievement off of my screen. Been looking at that for yrs lmao.
    NOTHING IS REAL!
    EVERYTHING IS PERMITTED!!!
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