Merged: Why I cant change my pic in this account

cesc1601
cesc1601
Minor Nuisance
Joined Sep 2015 Posts: 183
edited 27 Jun 2018, 9:41PM
Hello Kixeye; Hello everybody... When I change my picture in this account it returns to what it was before ;; I have tried again several times and no result;; so I need help to change this picture and thanks 

  • javier_m311016
    javier_m311016
    Greenhorn
    Joined Feb 2018 Posts: 9
    Why can not I change my avatar?
  • Axel L
    Axel L
    WC Mod
    Joined Mar 2013 Posts: 10,443
    I will pass on information about the issue to kixeye.
    Video games don't cause violence, lag does.
  • Axel L
    Axel L
    WC Mod
    Joined Mar 2013 Posts: 10,443
    This is a known issue by kixeye but I don't expect a fix to be applied anytime in the near future. My best suggestion is to be patient.
    Video games don't cause violence, lag does.
  • javier_m311016
    javier_m311016
    Greenhorn
    Joined Feb 2018 Posts: 9
    I can not update my avatar
  • javier_m311016
    javier_m311016
    Greenhorn
    Joined Feb 2018 Posts: 9
    luego de elegir mi avatar me sale, Avatar successfully set.
    however, it is not updated
  • Axel L
    Axel L
    WC Mod
    Joined Mar 2013 Posts: 10,443
    edited 27 Jun 2018, 9:43PM
    luego de elegir mi avatar me sale, Avatar successfully set.
    however, it is not updated
    This is issue has been reported to kixeye and it has been confirmed that kixeye are aware of the issue.
    Video games don't cause violence, lag does.
  • javier_m311016
    javier_m311016
    Greenhorn
    Joined Feb 2018 Posts: 9
    thanks for the info

    :)

  • NitrousNOS
    NitrousNOS
    Greenhorn
    Joined May 2013 Posts: 3
    From my experience If you linked your facebook account to your kixeye account in order to change your pic you have to change your facebook pic for it to change.
  • javier_m311016
    javier_m311016
    Greenhorn
    Joined Feb 2018 Posts: 9
    it's gmail account not facebook
  • NitrousNOS
    NitrousNOS
    Greenhorn
    Joined May 2013 Posts: 3
    all kixeye then.
  • javier_m311016
    javier_m311016
    Greenhorn
    Joined Feb 2018 Posts: 9
    yes 
    all kixeye
  • Axel L
    Axel L
    WC Mod
    Joined Mar 2013 Posts: 10,443
    From my experience If you linked your facebook account to your kixeye account in order to change your pic you have to change your facebook pic for it to change.
    It's actually possible to check if the kixeye.com profile picture is a Facebook profile picture or a kixeye profile picture by looking at the image URL.

    Here are some of the URL information given from the profile picture.
    • Kixeye profile picture
      • kxl-avatars-cdn.kixeye.com
    • Facebook profile picture
      • scontent.xx.fbcdn.net
    Video games don't cause violence, lag does.
  • cesc1601
    cesc1601
    Minor Nuisance
    Joined Sep 2015 Posts: 183
    From my experience If you linked your facebook account to your kixeye account in order to change your pic you have to change your facebook pic for it to change.
    I play just from Kixeye.. i dont have fb account 
  • RVC DAN
    RVC DAN
    Strike-force Captain
    Joined Apr 2013 Posts: 608
    same problem i have , can't change photo on kixeye
    TAO--DAN
  • East Side
    East Side
    Potential Threat
    Joined Oct 2013 Posts: 93
    Would it be too much to ask to have the picture we use in the game be able to be changed from the Kixeye site? It's been broken for over a month now.

    Thank you in advance...
    Don't fix it if it ain't broken..
  • DEAD MAN 757
    DEAD MAN 757
    Potential Threat
    Joined Aug 2017 Posts: 98
    diddent  work for me too its broke 
    it changes to old pic after reload
    image
    DEADMAN TELL NO TALES
  • ilostmyhead
    ilostmyhead
    Incursion Leader
    Joined Jul 2013 Posts: 1,269
    Photos seem to be buggy atm even in the game its self every now and then you notice you get a new one. Ive not had issues with it but i only do my photos in facebook so
  • RickSanchez
    RickSanchez
    Minor Nuisance
    Joined Apr 2017 Posts: 276
    -Hello Commanders

    I have a question here... how i can change my profile picture in KIXEYE forums... because every time i change my picture after refresh it shows me old one. Plz fix it TY

  • Perry299
    Perry299
    Unicorn Overlord
    Joined May 2013 Posts: 4,789

    Glitch..... multiple posts on this already.... there is currently no fix

    "Don't cry, Don't whine, it's a strategic game so either you GIT GUD or you Go Home"
  • Cavidafk
    Cavidafk
    Greenhorn
    Joined Dec 2013 Posts: 1
    Hi guys. i dont can my avatar. who can help me?
  • cesc1601
    cesc1601
    Minor Nuisance
    Joined Sep 2015 Posts: 183
    If Kixeye know the problem why she didnt fix it , i dont think this is a big problem but 
  • it will fitz
    it will fitz
    Incursion Leader
    Joined Feb 2013 Posts: 1,217
    no one can, it is broken
    1.618034
  • Axel L
    Axel L
    WC Mod
    Joined Mar 2013 Posts: 10,443
    Kixeye are aware of the issues affected the ability to change profile pictures.

    Moving thread to the community support forums.
    Video games don't cause violence, lag does.
Sign In or Register to comment.