weekly fm chest not unlocking after taking prize

Potential Threat
Joined Feb 2014 Posts: 50
edited 4 Nov 2017, 8:48PM
ive got to tier 5 of weekly fm taken a prize as it says to unlock the chest and guess what it aint unlocked also i took a icebreaker token and did not receive this either can someone look in to this , attached a photo shot of progress and shows the prize i took which was the sprint countermeasure.... cant send a ticket as i do not spend money on the game 
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