I sent a ticket cause my son overwrote my lvl65 account with a new one... bad news, but many of my alliance confirmed the support is able to restore the account. Is that true ? And do the really need 36h to answer the request or am I doing something wrong? Spent a few hundredths of euros here but it seems I should restart and spent again money (I will for sure Not again when starting at 0) or wait forever? Can I delete the game as it‘s not possible to restore?