RAid Prizes NOT in my blieprints

Lilly Belle
Lilly Belle
Greenhorn
Joined Jan 2015 Posts: 5
RAid Prizes NOT in my blieprints
I selected only vanquisher and cyclone launcher with my eaid points but they failed to show in my blue prints list
Support says i am not eligable for their help yet i have submitted in the past.
How do i get my missing items?
Who can i contact for help?

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