Community Support

This is NOT the forum for War Commander web. For that forum, go here: https://www.kixeye.com/forum/categories/war-commander

War Commander: Rogue Assault is a new mobile title from KIXEYE. Any topics created that are not about WC:RA will be moved to the appropriate forum.

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How To: Submit a Support Ticket Pinned Locked Hot about three years ago by CM Scarlett	1.2K	0	Greetings, Commanders! If you run into any trouble with War Commander: Rogue Assault, you many need to submit a ticket to Customer Support. The easiest way to contact support is through the in-game support option. Just tap your avatar in the top left, hit settings, and tap "SUPPORT." If you are unable to enter the game, you can contact support from any computer at https://kixeye.helpshift.com/a/war-commander-rogue-assault/ Please also keep the following best practices in mind: * Always incl… CM Scarlett 14 May 2016, 12:09AM
The WC:RA Community is Here to Help! Pinned Locked Hot about three years ago by Hyperius	531	0	Greetings Commanders, This forum is where you can get help with War Commander: Rogue Assault. If you have an issue you can post it here for the community to assist with, or you can submit a support ticket here. Please give as much information as possible about your issue and we will try to help. Please note War Commander web has its own community support, which can be found here. Hyperius 24 Jan 2016, 5:03PM
WC:RA Frequently Asked Questions Pinned Locked Hot about three years ago by Hyperius	1.8K	0	Q: Can I play on Android? A: Currently War Commander: Rogue Assault is only available on iOS. KIXEYE is planning to release on Android as well, but do not have a release date yet. An announcement will be posted in the forums when that information is available. Stay tuned. Q: Why can't I find the game in the app store? A: War Commander: Rogue Assault is currently only available in certain countries as part of a limited iOS release. If the game is not available for you at this time, keep an ey… Hyperius 21 Nov 2015, 5:26PM
Where's my medals? No payout!!! Locked about a week ago by bigdaveblindman	31	2	Sorted thanks for advice lol bigdaveblindman 11 Jun 2019, 5:15AM
Денис about a week ago by geshwester	3	1	Ждём хороших новостей geshwester 11 Jun 2019, 4:33AM
Buying gold overcharge about four months ago by Bullwp1	15	2	but it I haven’t receive any thing yet Isaako Ilalio 3 Jun 2019, 4:41PM
lost connection about three weeks ago by lana.ali.376043	46	0	hello : game in this time be so bad connection every time lost connection, it was great game but now many of players leave it lana.ali.376043 30 May 2019, 9:04PM
CUSTOMER SERVICE Locked Hot about a year ago by Louis Kakascik	376	9	Can I get my refunds please I've been trying to reach to body Will The beast 26 May 2019, 4:38PM
Зависает игра сильно about a month ago by ruslan.pogorelin	6	0	Здраствуйте разработчики данного вида игры у меня зависает игра на ежемесячные конкурсы только на конкурсах. Музыка играет хорошо но вот игра зависает при выставления юнитов как это устронить ruslan.pogorelin 18 May 2019, 4:48AM
Getting my account back after being banned for no reason about four months ago by bust a nut	92	10	jamie jjones 260 said: Axel L said: If you wish to appeal your game ban, please contact Customer Support via a support ticket. you will give meback my account or ill file another law suit on you again you make any threats to me like i seen you do others ill press criminalcharges on you If you wish to appeal a game ban, you will need to contact customer support via a support ticket like mentioned in the quote above. Here is a link to the WC:RA support page: https://r… Axel L 29 Apr 2019, 6:52PM
The account was overwritten about two months ago by zeele	18	0	The account was overwritten and a claim was made，what should I do zeele 21 Apr 2019, 4:25PM
User name about five months ago by Smile Man Ezy Ezy	31	1	yellowhua210 yellowhua210 19 Apr 2019, 7:37AM
unfortunately i lose my event xp about four months ago by Raja Abbasi	5	1	I played to game for almost to months, I didn’t familiarize yet the game, this morning there was an event, I played then I used my gold to blitz the event, then I didn’t notice that that event is almost done, then when I almost finish my I stooped played then the event Is done also, and I didn’t even get my rewards PAGEzus14Mapintas156 18 Apr 2019, 5:59PM
Please disable your account about two months ago by aa775be9c3a7b052	29	0	Please disable your account ID: aa775be9c3a7b052 Thank you. aa775be9c3a7b052 9 Apr 2019, 4:10AM
account question needs to be answered. about two months ago by System	8	0	This discussion was created from comments split from: Banned Account. System 8 Apr 2019, 2:19PM
Bannd me????? about three months ago by HUNTER.Ahmed	23	2	If you wish to appeal an in game ban, please contact Customer Support via a support ticket. https://rogueassault.zendesk.com/hc/en-us Axel L 5 Apr 2019, 9:30PM
How to cancel the monthly subscription about two months ago by manbob73	15	0	I'd like to cancel my monthly subscription. manbob73 4 Apr 2019, 5:01PM
Lost Account Hot about two years ago by reese803	601	7	Hello . Can someone help me how to recover my rogue assault account? JTF141- Mind Frame 27 Mar 2019, 10:48PM
Lost account about three months ago by HUNTER.Ahmed	18	1	My mobile phone I am using went dead can I still retreive the account that I am using. I registered the name of my wife by the way,...joel Wilma Vicen 27 Mar 2019, 12:15PM
I have trouble buying gold about four months ago by cry worck	63	9	any reponce about my broblem cry worck 1 Mar 2019, 7:04PM
Rogue assault about four months ago by Tiko Masumyan	22	0	My account lags ARMENIA_Tiko lvl 30 I went to Аляс(Клан) and started not to move the screen😑😔 Tiko Masumyan 6 Feb 2019, 11:09AM
Smash n Grab Vet Tier order? about five months ago by Jabo51581	14	0	Todays the 4th SnG in Jan....Why is the Vet Tier week 1 active? Jabo51581 23 Jan 2019, 6:58PM
I didn't get the paladin lv.10 equipment blueprints after about five months ago by Eason Li	8	0	I didn't get the Paladin lv.10 equipments yet after I and my group >30 ppl got Paladin blueprint in Morningstar act. please help this my user ID:A0014A643A77W253 Eason Li 23 Jan 2019, 4:31PM
Himars level guide????🔥 about five months ago by IEYEDWILLIE	30	0	Could someone please provide a level guide (required commons & criticals/level) for Himars? Thanks IEYEDWILLIE 16 Jan 2019, 12:20AM
!!!!!!!!!!!!!!!!!!!!!!!! ARE YOU SERIOUS !!!!!!!!!!!!!!!!!!!!!! Hot about seven months ago by Fatih Duran	155	1	OH WOW YOU’RE RIGHT!!! I CANNOT BELIEVE THAT THE GAME GETS MORE DIFFICULT AT HIGHER LEVELS!!! AND EVEN MORE SHOCKING IS HOW THE PEOPLE WHO CREATED AND MAINTAIN THIS ENTERTAINMENT PRODUCT (BY WORKING ON IT FULL TIME AS THEIR ACTUAL JOB) LET US PLAY IT FOR FREE BUT ALSO OFFER SHORTCUTS FOR THOSE WHO WISH TO ADVANCE MORE QUICKLY AND ARE WILLING TO PAY FOR VARIOUS ADVANTAGES, THUS CREATING A REVENUE STREAM THAT MAKES THE GAME AN ECONOMICALLY VIABLE ENDEAVOR, WITH NEITHER ANY REQUIRED PAYMENT NOR FO… Saint Deraj 9 Jan 2019, 8:58AM
rogue error assault about five months ago by aguila50	35	0	Hello I get in touch with you because from the last update that took place it is impossible to start the game load the shield and leaves the game. aguila50 7 Jan 2019, 8:08PM
Legendary Subscription Hot about seven months ago by Jeff Chappell	21	24	Same problem here, I subscribed in December , now in January it unsuscribed me, and I was getting none of the legendary cases or benefits. Been a player for two years if this doesn’t get fixed NOW! i am done with this game. Putting a ticket in every time I get unsuscribed. verhegja 6 Jan 2019, 5:13PM
Stuck in tutorial about two years ago by ClashofClansIsBetter	62	8	stuck in tutorial, asks me to click on the platform yet doesn't show anything when i do W_A_N_T_E_D 6 Jan 2019, 6:02AM
Canceled my account about six months ago by Luis Ramirez19	64	1	My account in Lever 60 A4FAE23F950B5317 HUNTER38PR 29 Dec 2018, 8:43PM
Are there Discord or line rooms about seven months ago by Atlas19kilo	51	4	Atlas19kilo said: It says its expired Then, it could be the case that you have either been banned from the Discord server or that you are affected by a mysterious issue on discord. You could try to join another server and see if that works. In the case that you have been banned, you can join the WC Discord server and then contact CM Chris via a private message using this channel. WC Discord server: https://discord.gg/warcommander Axel L 25 Dec 2018, 11:21PM
Support about six months ago by Maranwe	26	0	Why email is not working? It is nobody is using it so how to contact support? In that email it says to use this forum how I wanna email them Maranwe 13 Dec 2018, 10:59PM
Not receiving any notifications about nine months ago by ghostbusters234	48	1	Me too I have the same problem. I change my phone and I no longer receive notifications on my account. Moi Aussi j'ai le méme problème. j'ai changer de téléphone et je ne recoie plus les notification sur mon compte. Antoine ZLotnicki 13 Dec 2018, 6:45PM
Poor connection (error code 19) about seven months ago by Sony Ade	22	5	If you want to report any issues related to WC:RA, I would suggest doing it either on the WC:RA Discord server, WC:RA Reddit page or via a support ticket. This is due to the reason that the WC:RA forums on kixeye.com is no longer monitored. Helpful links WC:RA Discord: https://discord.gg/pYADBeg WC:RA Reddit: https://www.reddit.com/r/RogueAssault/ WC:RA Support: https://rogueassault.zendesk.com/hc/en-us Axel L 6 Dec 2018, 10:59PM